ibis Part Dieu Les Halles Mini-hotel

⚠️ Big scam!!! I originally booked this hotel because it said in big letters that it had parking. When I arrived at the reception, they told me “Yes, there is parking, but it’s €20 per day” 😂😂 Fine, I agreed, but then they added “Oh, but it’s full, no more spaces available” 😂😂. The alternative? A big parking lot across the street for at least €50 per day… unbelievable. I ended up leaving my car in some small side streets in a sketchy neighborhood with no security. I couldn’t sleep all night because my car had valuable equipment inside.

As for the room, I have never in my life seen a hotel room so filthy and so tiny.
Breakfast was a complete disaster. And to top it all off, they charge €3 for a capsule espresso 😂😂 honestly, I don’t know who they think they are.

This hotel doesn’t even deserve 1 star.
Do yourself a favor: spend €50–60 and book a real hotel.

The staff were all very nice and helpful. The bed was absolutely awful (old mattress or pad felt like laying on a table) and the elevators were both out of order on the last day. One was down for a couple of days prior, but they apparently did not rush to get it fixed until the other one went down. I felt bad for anyone on higher floors - at least mine was just the 4th floor. Still super inconvenient with luggage. The bathroom was super tiny and you really need to bring your own soap and shampoo - they provide some sort of hybrid soap mix but nothing for towels other than bath towels. The breakfast buffet was okay, nothing remarkable but not bad for the price. And the hotel is very well located near a tram stop, a couple blocks from the Part Dieu train station, and a few bus stops. Plus there was a huge mall across the street and Monoprix just down the street a block or two.

Again, the staff were nothing but remarkable and very helpful. Sleep was difficult for me because of the awful bed. And while small, the bathroom was functional and the cleaning staff did a nice job, too.

RESPONSE to Response from Hotel:

Obviously I would have no idea how old the mattress is, so my assumption that it was old may be incorrect. But it was still like sleeping on a mat for me; there are certainly other people who do not mind a super firm-feeling mattress. That is not for me. And, yes, I am assuming that my "Sweet Bed by IBIS" mattress would be like all the other mattresses if they are all less than 3 years old.

I also realize that the staff contacted someone quickly to get the 2nd elevator fixed - and I did not ask about the 1st elevator that had gone out a day or two beforehand. I fully understand that you are not elevator technicians and rely on a vendor for repairs.

I did mention several positive factors for the hotel including the wonderful staff. My issues were primarily the bed and both elevators being out of order - which we all understand is not under the control of the hotel. But there was also no attempt at even providing a free breakfast buffet ticket for the inconvenience of having to go up and down the stairs and the final time with luggage.

These are meant to be honest reviews and that is what I have provided. If someone does not mind a super firm mattress and a very small bathroom, this hotel will work great for you.

Unclean hotel, smell of toilet in room 532

this hotel is a joke! the rooms are impossibly small, dirty: dust everywhere. there are no curtains, just dirty and dusty curtains. the bathroom is impossibly small, you don't really have space to sit on the toilet seat. and the shower cabin is for dolls, or for children under 5 years old. You cand suffocate there…
at the entrance to the room, there is a thing... i can't find a description for it, some kind of furniture. which you actually hit your head on when you enter the room. i paid 671 euros for 4 nights, a big joke for this money. in my life i have never seen such conditions at this price. avoid this hotel, go and sleep better in the park than here. Avoid this place.