5 star hotels in Lyon

The location is fantastic on top of a hill overlooking Lyon. Staff are very courteous and professional, but hotel needs to be updated. Specially the pool and spa area. The tiles of the pool were literally chipped off. It looked dated. Room has a nice view to the garden, but it does not feel luxurious. I am not sure about five star , this hotel is at best 3 or 4 star.

Great: Staff, view, wellness area. Room is rather small for the price. You should be in decent shape as the hill is quite steep or you’ll have to Uber every time you want to go out.

Very nice hotel design, great staff. Bartender knew what he was doing, and was game for something interesting (eg. Tequila Old Fashioned). Rooms are as you would expect at a place like this, although I found there to be a little lack of drawer/storage space to unpack for a few days. Bathrooms have separate small rooms for shower and WC - a definite plus - and although there is the ubiquitous window...

We enjoyed four beautiful nights in this elegant, beautiful hotel. The rooms are gorgeous and well appointed, particularly the bathrooms. Service was personal, friendly, nothing was ever a problem. The views of the old town are fantastic, but be prepared for the walk, Uber or scooter ride up and down the hill each day if you’re planning to stay here to explore Lyon over several days.

Staff are outstanding, so helpful, efficient and friendly. Receptionists, concierge team are fantastic. They helped plan my sightseeing and organised 2 great taxis during my stay. Housekeeping was also top notch and nothing was a problem. Very helpful bringing in extra bedding etc. Lovely room service and bar team. Great relaxing bar for drinks and meals. Fabulous bedroom overlooking garden. Faultless...

wow

This place was super quirky but had a lot of good things going for it. The location is right in the center of the old city with a ton of classic Lyonnais restaurants in every direction, as well as plenty of patisseries, gift shops, and the marionettes museums. The building itself is VERY Lyon, with the classic stacked staircases look you'll see throughout the old city and its traboules. But the rooms...

Room was very comfortable and the breakfast was amazing. Perfect location for touring Vieux Lyon.

Beautiful building. Gorgeous rooms, if not a little dark. Lovely indoor pool, but only really big enough for one person, or a couple to swim.

Restaurant experience review. Very beautifully presented and tasty food. Great staff service too.

Beautiful building, very unique and sexy rooms (albeit some may think they're slightly claustrophobic and in need of refreshing), great service, and the best location. Really, the location simply can't be beat. The downside is that many of the rooms badly need renovation, especially since some don't have a shower (!!!) and the spa could use some renovation as well. I was told that Raddison is going...

Really intriguing place to stay in for a weekend. Lots of small restaurants around and intact architecture to explore. I'm really impressed with the social atmosphere in Lyon. During the evening time the smell of amazing scents coming out from nearby boutiques, confectionery shops will make you feel relaxed and amazed. Worth coming over ?.

we were able to get into our room a little bit earlier than the check-in of 4 PM which was much appreciated. Our room had a spectacular view of the Rhone. Everyone from the front desk to the Bell person was very helpful. The room was very comfortable. However, it could have used a few more outlets, and the shower tub combination was not great as the tub was quite high to have to step into. otherwise...

Hotel is ideally located for exploring the city. Concierge was a great source of knowledge and advice on what to see and do. Staff overall were so helpful. Hotel is immaculately clean and well maintained. I had a wonderful stay and would recommend highly

Really recommend this hotel. Perfect location in Lyon, Valet parking (€30/night). Lovely lobby and entrance, meeting 5 star expectations. Very friendly, capable and professional staff too! Location was as good as we could expect. Overall, we really enjoyed our stay,complimentary minibar (water, soft drinks and nuts) more than made-up for this. I will stay here again on our next trip to Lyon.

Location of this hotel is not bad. Parking also exists and they have own places. The room is also fine and a team is friendly. For me always important that a mattress is comfortable, otherwise i cannot sleep and here the mattress was good.

Very dated room with many issues including: * Bathroom tiles broken, loose, with gaps/missing grouting or mould in the grouting. * All the furniture was scuffed and chipped. * Massive stain on the carpet in the room. * Peeling paint throughout. * Enamel peeling on the bath. However, the bed was amazing as was the location and the view. Overall a bit surprised for a 5* hotel.

We stayed for one week 3 rooms and we loved the location, staff and the breakfast. Valentine at the concierge was superb, with all suggestions in what to do and ready to help. Hotel is located in the perfect spot close to Old Town Lyon or across the River. Rooms are small but for Europe standards they are big, in my opinion. Breakfast is located on the top floor with amazing views of Lyon, and the...

It’s a very beautiful boutique hotel in a perfect location. Really nice decor with unique touches everywhere. Our room was large and the bed was very confy. The breakfast offering was a bit limited but of a very good quality. However, a few things made a little dissatisfied: The level of customer service was a disappointment. Our guest service agent felt quite unfriendly and cold at check-in and...

Beautifully appointed hotel; lovely breakfast room which served an array of fantastic food; friendly & helpful staff. Location was perfect, within walking distance to food, shops and sights. Will definitely return!

Very nice hotel with a great location close to the heart of Lyon. Wonderful staff, very helpful, very professional. 1st floor room had high ceiling, tall windows. Nicely appointed, but could use one more comfortable chair. Very nice bar area and inviting restaurant.

We booked a superior room overlooking the Place Bellecour and was very surprised when we walked in our room. The room was nicely decorated with beautiful wallpapers, drapes, and furniture. It was larger than I expected with a very comfortable bed and pillows. The room had a good size bathroom as well. The water was included in our booking which was very nice. The view from our room was also beautiful...

Our courtyard room (view shown in picture) is large and tastefully decorated. Although some of the furniture is slightly tired looking, it's still pleasing. It's quiet inside the room, even though the hotel is quite fully booked. The moment you enter the hotel, you're greeted and serviced by an enthusiastic crew, which makes you feel welcomed. The crew is knowledgeable and the concierge is very helpful...

I can't say enough about this hotel. The location, breakfast, atmosphere, and decor were all amazing. They were only topped by the hospitality! Everyone we encountered went above and beyond to make us feel welcomed and to meet our needs. I highly recommend and will be back for sure :)

Great neighborhood for energy, shopping, restaurants, easy access to metro and bus. Fabulous breakfast. Clean, quiet, comfy

Very central location with great public transport connectivity. Airport tram is a minute away too. There is a huge mall 5 minutes from the hotel so if you want shopping it is very convenient. It is right next to the gare but there are two tiers of windows so no sound gets into the room. Good value for money. Would definitely stay again on my next visit.

Second time going, 2 years apart. Still a great experience. Excellent location (right in front of airport shuttle, next to Part-Dieu train station). Excellent city views if you're high up. Only downside this time around: the shower needs to be fixed, as both showerheads were operating at once (one wouldn't stop dripping overhead, which was rather unpleasant). Considering I was in a 9th floor suite...

We were driving from Germany to Spain, and this was a great mid point. The hotel has a great location, near a train and tram station. Good restaurants in the vicinity. The hotel is clean and spacious. It has a good bar at the reception area.

Although it was a short stay, I was pleased with the comfortable, spacious room assigned. I was also given instructions to use the bus system and a map of where to visit Lyon. The breakfast was OK, as well. Also appreciated the filtered water fountain near reception. Glad I chose Mercure vs. other options nearby.

Sad that maintenance is falling down as this is a good location for an overnight at the train station. There is a lot of mold in the shower. The headboard of the bed needs replacement. Because the company has decided to control the temperature limit of the rooms they need to provide light weight bedding instead of the heavy duvets. A fan would be nice too. The fan in the ac unit was noisy in our room...

The hotel is FANTASTIC if you are coming to Lyon. Everyone is super helpful and friendly especially Gloria! I am a 70 year old person who was traveling by herself and I felt very safe and well taken care of. Highly recommend!

Staff were extremely helpful and tried to accommodate as much as they can.

Great location, comfortable rooms Good breakfast with choices for hot or cold.

Friendly staff, clean room & is in the heart of the city which is fast accessible to all.

Professional, welcoming and helpful from the first call until I left. In addition to simple and pleasant amenities such as a gym, we can see the smiles of the teams through the mask. See you soon ? (special dedication to Miss M 🤣)

Very good hotel (stayed 6/7 times). Good breakfast. Clean room. Welcome. I recommend closing your eyes (having slept in other highly rated hotels in Lyon).

The hotel is located very far from the station, the staff is friendly and helpful and they try their best to help you. I can only recommend, I will add one small minus, the room I occupied (single for one person) was small but good enough to spend only nights. Good luck to the entire hotel team during their difficult times. If I have to return to Lyon, I will not hesitate to return. Thank you

Wonderful service and the most comfortable of rooms. Every member of staff we encountered was friendly, professional and helpful.

This hotel is very well located in the city center. There's an excellent grocery store directly across the street which was helpful for buying water, wine, and some snacks to keep in our room. We stayed in Room 204 and it was at the end of the hall, away from the elevator. Even though it was street-facing, it was very quiet and we had a mini fridge which was great. I would have loved an in-room Nespresso...

I stayed 3 nights in total. Super helpful and friendly staff. Rooms are very clean. Location is the best you can get. Highly recommend it.

Rooms are very clean and comfortable, yet , the service was not very satisfying as a parents with a 5 months old baby ! We’ve requested a cot , the lady at the reception didn’t help , she told my husband that if want a crip then he should collect it from the storage room of the hotel and assemble it ! And we ended up having parts of a net bed for a 2-3 y old !!!! We didn’t use it and we had to share...

Great hotel, comfortable, wifi, lift. Excellent breakfast, indoor spa/pool.

The hotel was excellently located, with a beautiful room and our own courtyard. The bed was magnifique. Max was particularly helpful.

Convenient location, availability of parking space on the street, nearby underground parking, cozy rooms

This is a great hotel in the heart of Lyon. Modern well appointed rooms with all the necessities for a comfortable stay. Large comfortable bedding. The food here is recommended too. Had dinner which was good and the breakfast buffet has a delectable spread too.

The hotel was nice and clean. Good breakfast in the morning. WiFi was a bit slow, but useable.

Convenient hotel downtown. Good breakfast buffet. Large quiet room

wonderful hotel. price - quality is super. the staff is friendly. the rooms are cozy and comfortable

Very good location to walk to central shopping area or historical centre. Room was big (we were a family of 2 adults and 2 children) and clean, breakfast was very good. Only downside was the parking which was a bit pricey and the overall cost of the stay, again on the pricey side. but all in all a very good choice

The food wasn't that great But the place is lovely ☺️

Oasis in Confluence shopping centre for after cinema drink with vegetarian platter. Platter good. Bit pricey but it's Lyon.

Cosy place. Beautiful view from the terrace. Very good place

Amazing location on the river, in the middle of the new shopping/museum district. City living at it's best & GR 8 family friendly hotel too

I am really often eating there and never got desapointed. I recommend that place as restaurant like as hotel. The employees are just amazingly kind and generous.

This was my first time here and the hotel staff were very accommodating and professional. I had a wonderful stay and a great breakfast in the morning.

Excellent accommodation, great food and service.

Great location if you come for a seminar by train to Lyon Perrache. Take the exit Court Savoie or Rue Carnot and the hotel is only a few meters on the left. Reception is at the same level then the train station exits. Very handy. Train and metro 4 stations. Very nice decor as this is an old château. Breakfast OK but not amazing for 19 euros. Good facility for a c. 150 PEOPLE. Helpful staff

Nice hotel, rooms are clean and spacious. The parking underneath is a subject for prior booking! We have got no place to park. Unfortunately the personnel could not make us a breakfast to takeaway for an early checkout, which I though is a standard around the world.

Very comfortable and quiet on weekends. Beautiful interior, nice view and friendly personal. Breakfast is frensh and good, coffee delicious. Beds are cosy and excellent sleep.

I stayed here one night while travelling on business.. What an amazing place.. especially the building it's self! It's a gem from the turn of the last century .. The interior designers have done a good job preserving the original features, although I guess some were lost in under the demand for modern facilities.. If true?.. that's our fault! It has a central location beside the railway station....

Personnel was nice, room was a bit small, but okay. The bathroom drain wasn't fully functioning but overall it was okay. We are vegan and there are no vegan option at all for breakfast. (hence 4 stars instead of 5 in the rating, because for this standing, not having vegan option is a pity).

Stayed for one week in a privilege room. Location is good as you're near to metro, there are nice bars (such as Ninkasi) & restaurants in the area. Room is spacious and comfortable (much better than what I usually get in similar price range). Would be 5* if not for the breakfast. It is the same every day and the variety of some of the foods is not great.

Stayed in the hotel for two weeks, I understand that it is a business hotel and people that stay there mostly are there for business, but there are sevarl issues that need to be fixed. The breakfast for two weeks was just the same every day that in the end I couldn't manage to eat food anymore. Whenever the room had a note, please arrange my room, nothing changed not even the sheets or the soap we...

Welcome service is sometimes confusing!

I recently organized a medical oncology meeting on behalf of Centre Léon Bérard at the Mercure Lumiere hotel. The crew was very helpful in helping with the organization of the meeting. Outstanding hospitality. Great food and amenities. I highly recommend.

It was a really enjoyable stay, the service was remarkable and the people there are very nice!!!! I recommend it

It was a great experience from the moment we arrived. The room was ready on time with a great check in without any delays. Nicely appointed, sound proofed and very clean rooms. Every member of the team were helpful and wore a smile. Overall, albeit there are many reasons to recommend this hotel, the main reason for us is the team.

The hotel and our room was amazing! The hotel is really central, in a very beautiful street, and just a stone's throw from a metro station.

Not quite 4* hotel, but definetly a 3+. Room and bed 🛌 were really confortable; small room, but very cozy; good location and really nice staff

September 11 to 13, 2017. Sebastián the front desk manager was thoroughly professional and upbeat during our two night stay. The hotel had just taken delivery of a new fusbol (table soccer) table, and Sebastián kindly, and without prompting, jumped in and played against my 9 year old son! Not what you expect from a hotel, but something myself as a parent loved to see! We had a family room. A double...

Sebastian really goes out of his way to make the customer's experience great. The location in unbeatable and the rooms are clean, modern, and comfy. I will definitely be staying here again.

This hotel is a really good choice for Lyon. Rooms are spacious and clean. Professional staff. Close to the metro station.

Super hotel in a lovely area. Clean, comfortable, fantastic staff and a great waterfall shower!

The hotel is undergoing renovations. The main entrance is from the rear of the building, into a parking area, then into a hall way. In the hallway sits a person behind a small, cheap desk. And so it goes.

I was very happy with the value for the money paid. Staff was nice & helpful. Comfortable bed and large bathroom (not often that this happens in Europe). Small fridge in room with nearby grocery stores if you don’t want to eat out 3 meals/day. Just a few blocks from the metro and walkable to “Old Lyon.” I will definitely stay here again when I come back to Lyon.

pleasant stay with friends, friendly and helpful staff. Nice rooms Excellent breakfast Good location, 15 'walk from the center Good restaurants nearby All in all to recommend, only lack, a more comfortable shower Next time in Lyon, for us, same choice

Found this place through Secret Escapes, but it is nowhere near their ordinary standard. This is a regular 3 star hotel. Fine at neat and very reasonably priced - but nothing special.

The check in staff were top tier, amazing. The location is right beside a bus line with easy access to the train and city center. The hotel needs an update. Peeling paint on the ceiling, rusty looking shower floors, walls peeling out badly patched, in general needing a refresh. We were there for the Olympics and a few of the soccer teams were there so at times there was no access to parts of the hotel...

This is my favorite hotel in Lyon. Clean, modern, no hassles, and the breakfast buffet is perfect! Just across the street from the most amazing park.in France on one side, and a beautiful river with walking/biking path on the other side.

We liked the hotel but was not up to the typical standard I am used to at Marriott. Check in and out was a little slow. Room was a bit dated - the thermostat doesn’t allow you to set temperature just a power level = often too cold or too hot. Cannot use smart tv functions and there’s no channels… so just a screen with the hotel info. Breakfast was not very good, we had to point out a mould spot on...

Fine basic big Marriott. No complaints other than the breakfast buffet was below average—no fruit other than green apples, and mediocre coffee from automated machines. Staff were friendly and professional. Fitness center is excellent, above average.

During our one-night stay here as a pit stop on our road trip, we found the service commendable, with a friendly staff. The parking, priced at 20 euros for the day, was convenient. Its proximity to bus stops made it easy for us to venture out for dinner and shopping. As a Platinum member, we enjoyed complimentary refreshments. However, we didn't venture far from the hotel to explore the surrounding...

Lovely hotel close to the botanical park. Friendly staff. Strong artificial smell in the lobby areas made a headache. Living mice running in the bar. Yes, fully true. They are called Tom&Jerry (collectively, we only saw 3-4 at the same instance while sipping beer in the bar) 🐭🐭🐭🐭

Great hotel, alot of construction in the area and hard to get to it. We arrived 8:30 pm and no where in this area to find dinner as everything closes early. Had to settle for a boring sandwich at the front desk. But the rooms were nice, breakfast was decent.

Very good hotel. Freshly refurbished room, nice view on the city. The bar serves good cocktails (bit of a waiting time). Parking of the hotel was full… that shouldn’t happen, I had to park a bit far in the street. Overall nice hotel and friendly staff.

Nice room, well decorated, very clean. Magnificent view from the room. The only negative point is the entrance of the building. The road / sidewalk to enter into the hotel is quite dirty. Certainly doesn't deserve to be the entering road for a four star hotel !

We stayed two nights in this hotel. The check-in was not very smooth: there were many guests wanting to check in and it took quite a long time. The person who checked us in was not very friendly: no smile and not very enthusiastic. We did not feel very welcome. Room is ok: beautiful view over the city. The bed is rather small (150 cm) and a bit hard. Breakfast is good and is served in a very nice...

View and room are great. Parking is really difficult to find. No signs at all, while the road is closed. In the end you need to go on the bus/taxi lane (while officially not allowed). Therefore not 5stars

An impressive building, inside and out, with stunning views over the city from the 32nd floor restaurant and bar. A little corporate, but the slick service needs to cater for the occasional tourist that walks in, as the reception staff seemed all too keen to ignore anyone not entirely dressed for the occasion. One could stand at reception in jeans and a ski coat for some time, whilst more obvious...

Great walkability and location. Rooms are standard, definitely nothing fancy. Biggest problem is the shower floods out the floor of the entire bathroom so that there’s standing water around the toilet. Told the front desk staff, and they said “it’s just the design”

Very nice hotel, perfect to visit Lyon due to its central position. The room are clean and tidy and the personnel is young and super gentle. Breakfast ok. There’s also an aperitif included in the price (with drinks on your charge though) but we didn’t have time to try it. One negative point: the bathroom of the basic room has the walls made out of opaque glass, making the light go through and it was...

super experience! Great location. Free fruit drinks and snacks in the club. Small but very clean, well designed room, though the shower doors were not watertight. Lovely, brushed linen quilt, sheets, and pillows. Superb clean and soft towels. Friendly, efficient, and very welcoming staff.

Great location. We came for a art Biennale. It was very easy to move around and many of tourist attraction are walking distance. The rooms where simple/minimal design, clean and practical. It looked bigger than what was indicated in m2. The bed was comfortable. The staff was adorable and they let us to early check in. I would just suggest that a bottle of water in rooms would be nice to have. One more...

We often go to this hotel when we visit Lyon. It’s a small but cozy place, with a great lounge downstairs that is empty most of the time. the location is great and there’s parking spaces nearby. Love the view of the river, the unique feel of the bed sheets and the pillows. It’s clean and comfortable. I’d definitely recommend this place

Very good, worth every euro

Great location especially for business travel. Room was very clean and comfortable even though a little small. Front desk receptionists were exceptionally wonderful throughout one-week’s stay. Many thanks to Camila, Thomas, and Julien for their smiles and courtesy.

Good hotel Rooms good Breakfast Restaurant is small with not much varieties .. Friendly reception staff .

A nice Best Western Hotel located on a secondary street close to the Rhone and the Wilson bridge. The receptionists are very hospitable. My room on the 7th floor was very nice, good size and well decorated room with a nice bathroom. The breakfast buffet offered a good variety of products. The hotel is calm and yet close to the heart of the city.

My husband and I stayed here for a few nights while touring Lyon. We were unexpectedly upgraded to a suite room with a balcony that overlooked the river and Notre Dame. We enjoyed refuge on the balcony during afternoon rains and the ample space to spread out and repack. The staff was very sweet and accommodating. The location is perfect for walking - everything you want to get to is about a 15 minute...

Family suite was very big, with 3 beds and a salloon area. The room is well heated and very cozy. The breakfeast is very poor, and the other Best Western Hotels' breakfeasts were much better. It has a nice parking place and good service, though.

Clean, good location, friendly staff, spacious rooms.

For the price, this hotel is fantastic. Everyone who works there is really helpful, and everyone speaks English, which is a huge plus for me. My only issue was the air conditioning, or serious lack of it. The week we were in Lyon it was routinely 80-90 degrees F out and the air conditioning in the room didn’t seem to even make a dent in the heat. If there had been AC I would give this place 5 stars...

The hotel room was a good size, everything worked and it was very clean. The bed and pillows were very comfortable and staff were extremely helpful. It was about a 10minute walk to Vieux lyon which suited us fine to be away from the crowds. We alos appreciated the welcome drink.

Everyone was amazing. The front desk was super helpful. They made dinner reservations for us, checked us in quickly and friendly. Cleaners and breakfast service also amazing. Door man super helpful too. Great stay!

The Hotel staff was very kind and helpful with bags, restaurant recommendations, a taxi service to the countryside. The room was clean, bright and comfortable. The hotel bar staff was very nice even after I forgot to pay my bill on the way out. I was really impressed with the hotel as a whole. Highly recommend!

The Hotel Carlton Lyon was a perfect conclusion to a 10-day travel adventure in France and Switzerland. The advanced online check-in and my room being ready early, allowed me to settle in for a restful night before our flight home. The comfortable room and delicious breakfast was much appreciated.

Perfect location for visiting Lyon! We stayed here just one night but loved how centrally located it was. The staff were all very nice and helpful, and the valet parking was a great service to have as well when parking in a city. We would definitely stay here again when returning to Lyon!

great location, great parking, great staff, great food! very good family restaurant would highly recommend for stop over or couple of days

The hotel itself is well maintained. But the best part about this hotel is the location. If you walk along the river side (which is right opposite to the hotel) you can reach all the tourist destinations.

Nice hotel in good location. Easy access to the center. The lobby is a bit small but it can’t affect all the other excellences of the hotel especially when all safety measures was in place. I felt welcomed from the moment of checking in until checking out by the staff. The room is nice and cozy with all facilities. Went down for dinner and few drinks and Thomas, the bar man was very attentive and...

Very good rooms, friendly staff, great for families with kids! Easy to get to the center of town wit public transport

The service was excellent! The receptionist was helpful and charming with a big smile. The restaurant staff were polite, attentive and efficient. It really was a pleasure to be served by such welcoming people. Thank you everybody. 👍👍

Everything is fine

Our room had a shower over the bath which you couldn’t get under rendering it useless as a shower. Also there was no ‘rubber’ strip under the shower screen so the floor got soaked. The garage was unavailable so had to park in road. It was ok and saved €50!

Good hotel in a great location with strong hipster vibes. The rooms are bright and functional and quiet. Very comfortable beds. Would stay here again!

Rooms are a little too small, but the location and service are great. I especially liked the water dispenser offering chilled, filtered water and sparkling water. Arriving by bike, I appreciated the secure cycle storage.

We stayed for 2 nights, the first night we asked to change the room because the drain of the shower was totally clogged. The second one was smaller but had a nice view to the terrace. The staff of the hotel are very young that unfortunately were very inexperience, no problem with that, it would be nice to have someone with experience that could guide them. We were also disappointed that we were charged...

very interesting design, good breakfast, nice view from the room

I found the room uncomfortable and not suitable for anyone but someone quite young hence the name. Too cute. Having said that, great location