5 star hotels in Lyon

I had a wonderful experience! The hotel is truly perfectly located with the best view. The staff was very kind and helpful. The restaurant was truly the best place in Lyon to eat. I just wish the Air Conditioner was turned on.

We were able to drive the hire car past the hotel to drop our luggage before dropping the hire car back at Part Dieu. The hotel room we chose (circular junior suite) was spectacular, with a big balcony and great view of Place de Bellacour The breakfast was lovely as were the staff.

Most beautiful hotel in the heart of Lyon. Rooms, lobby and Bar / Restaurant were beautifully ornate. The personnel was attentive, pleasant and helpful beyond professionalism. Like all McGallery hotels we have been in before, this one was no exception ... as near perfection as you would want. Many thanks to the staff. Do not miss this gem if you go to Lyon.

It’s a very beautiful boutique hotel in a perfect location. Really nice decor with unique touches everywhere. Our room was large and the bed was very confy. The breakfast offering was a bit limited but of a very good quality. However, a few things made a little dissatisfied: The level of customer service was a disappointment. Our guest service agent felt quite unfriendly and cold at check-in and...

Beautifully appointed hotel; lovely breakfast room which served an array of fantastic food; friendly & helpful staff. Location was perfect, within walking distance to food, shops and sights. Will definitely return!

Very nice hotel with a great location close to the heart of Lyon. Wonderful staff, very helpful, very professional. 1st floor room had high ceiling, tall windows. Nicely appointed, but could use one more comfortable chair. Very nice bar area and inviting restaurant.

Great neighborhood for energy, shopping, restaurants, easy access to metro and bus. Fabulous breakfast. Clean, quiet, comfy

we were able to get into our room a little bit earlier than the check-in of 4 PM which was much appreciated. Our room had a spectacular view of the Rhone. Everyone from the front desk to the Bell person was very helpful. The room was very comfortable. However, it could have used a few more outlets, and the shower tub combination was not great as the tub was quite high to have to step into. otherwise...

Hotel is ideally located for exploring the city. Concierge was a great source of knowledge and advice on what to see and do. Staff overall were so helpful. Hotel is immaculately clean and well maintained. I had a wonderful stay and would recommend highly

Really recommend this hotel. Perfect location in Lyon, Valet parking (€30/night). Lovely lobby and entrance, meeting 5 star expectations. Very friendly, capable and professional staff too! Location was as good as we could expect. Overall, we really enjoyed our stay,complimentary minibar (water, soft drinks and nuts) more than made-up for this. I will stay here again on our next trip to Lyon.

Location of this hotel is not bad. Parking also exists and they have own places. The room is also fine and a team is friendly. For me always important that a mattress is comfortable, otherwise i cannot sleep and here the mattress was good.

Very dated room with many issues including: * Bathroom tiles broken, loose, with gaps/missing grouting or mould in the grouting. * All the furniture was scuffed and chipped. * Massive stain on the carpet in the room. * Peeling paint throughout. * Enamel peeling on the bath. However, the bed was amazing as was the location and the view. Overall a bit surprised for a 5* hotel.

We stayed for one week 3 rooms and we loved the location, staff and the breakfast. Valentine at the concierge was superb, with all suggestions in what to do and ready to help. Hotel is located in the perfect spot close to Old Town Lyon or across the River. Rooms are small but for Europe standards they are big, in my opinion. Breakfast is located on the top floor with amazing views of Lyon, and the...

Beautiful hotel on top of hill over looking Lyon. Great amenities in the hotel and breakfast was excellent. We were nicely greeted by staff and staff was extremely helpful friendly and accommodating during our stay. Highly recommend this hotel.

The Hotel is stunning but, be aware there are 235 steps to get down to the old town. Both my husband and I had serious back surgeries last year and this was a real issue for us. The staff were very helpful. We had a drink in the bar and could have bought 3 bottles of wine in a local shop for the price of one glass of wine.

We decided to leave Chamonix early and head to Lyon. The best decision we could make. Villa Florentine made everything so wonderful the beautiful rooms, excellent beds, quiet, and the marvelous staff. We arrived later in the evening and the staff immediately helped with reservations for dinners, for the evening and the following night. The meals were excellent and the restaurants what we had requested...

Stayed two nights. The room was very quiet, the view from the room was great giving a look over the city. The employees where very happy to help and jump in anytime we needed anything. They even called us to make sure we were able to eat despite our late arrival on day 1. Do not hesitate this hotel is wonderful. One of the best in Lyon!

My husband and I loved our stay at Villa Florentine. The staff was super friendly and helpful. We were helped with our bags all the time and greeted every time we passed the reception. The room was clean and we had a great view.

The hotel is located on a hill, giving it a great view of Lyon. The rooms are very nice and cleaned often. The staff are extremely courteous and always willing to help with any questions you may have. The concierge is very knowledgeable and able to give recommendations for great restaurants and then make reservations for you. The hotel's restaurant is pricey, but the food was exceptional. The stay...

This place was super quirky but had a lot of good things going for it. The location is right in the center of the old city with a ton of classic Lyonnais restaurants in every direction, as well as plenty of patisseries, gift shops, and the marionettes museums. The building itself is VERY Lyon, with the classic stacked staircases look you'll see throughout the old city and its traboules. But the rooms...

Beautiful building. Gorgeous rooms, if not a little dark. Lovely indoor pool, but only really big enough for one person, or a couple to swim.

Beautiful building, very unique and sexy rooms (albeit some may think they're slightly claustrophobic and in need of refreshing), great service, and the best location. Really, the location simply can't be beat. The downside is that many of the rooms badly need renovation, especially since some don't have a shower (!!!) and the spa could use some renovation as well. I was told that Raddison is going...

Really intriguing place to stay in for a weekend. Lots of small restaurants around and intact architecture to explore. I'm really impressed with the social atmosphere in Lyon. During the evening time the smell of amazing scents coming out from nearby boutiques, confectionery shops will make you feel relaxed and amazed. Worth coming over ?.

This is a quaint little hotel. We loved our room and loved all the attention and service. Dinner there was a treat. The whole experience was out of this world and when we return to Lyon, we will be staying at Cour des Loges. I'm just sorry that I did not get the chance to use their spa and exercise room. Both me and my wife can't wait to return to Lyon and stay at this marvelous place.

The location is fantastic on top of a hill overlooking Lyon. Staff are very courteous and professional, but hotel needs to be updated. Specially the pool and spa area. The tiles of the pool were literally chipped off. It looked dated. Room has a nice view to the garden, but it does not feel luxurious. I am not sure about five star , this hotel is at best 3 or 4 star. Housekeeping is definitely an issue...

The location is fantastic on top of a hill overlooking Lyon. Staff are very courteous and professional, but hotel needs to be updated. Specially the pool and spa area. The tiles of the pool were literally chipped off. It looked dated. Room has a nice view to the garden, but it does not feel luxurious. I am not sure about five star , this hotel is at best 3 or 4 star.

Great: Staff, view, wellness area. Room is rather small for the price. You should be in decent shape as the hill is quite steep or you’ll have to Uber every time you want to go out.

Very nice hotel design, great staff. Bartender knew what he was doing, and was game for something interesting (eg. Tequila Old Fashioned). Rooms are as you would expect at a place like this, although I found there to be a little lack of drawer/storage space to unpack for a few days. Bathrooms have separate small rooms for shower and WC - a definite plus - and although there is the ubiquitous window...

We enjoyed four beautiful nights in this elegant, beautiful hotel. The rooms are gorgeous and well appointed, particularly the bathrooms. Service was personal, friendly, nothing was ever a problem. The views of the old town are fantastic, but be prepared for the walk, Uber or scooter ride up and down the hill each day if you’re planning to stay here to explore Lyon over several days.

Staff are outstanding, so helpful, efficient and friendly. Receptionists, concierge team are fantastic. They helped plan my sightseeing and organised 2 great taxis during my stay. Housekeeping was also top notch and nothing was a problem. Very helpful bringing in extra bedding etc. Lovely room service and bar team. Great relaxing bar for drinks and meals. Fabulous bedroom overlooking garden. Faultless...

We recently spent 3 nights here on our visit to Lyon. The check in experience was very good. The person working the front desk at the time was very friendly and helpful. Even walked us to show us the section of the hotel our room would be located. The room was very nice. We had a balcony with views of the courtyard. The bed was comfortable. The bathroom shower was nice. The only downside was the toilet...

The central location, the cleanliness of the rooms, the hospitality were great. The breakfast was very rich and wonderful. Not having a minibar in the room was a problem in winter, but it could be in summer. Thanks for everything

Our stay in the hotel was great. It is very close to the train station and public transport. The rooms were nice and clean, the breakfast was excellent and the staff are extremely nice and friendly.

Very very comfy beds, very friendly staff! Everything felt clean and good quality. Breakfast was a bit chaotic, room was packed and felt understaffed, a lot of stuff just wasn't getting replenished for longer period of time. That being said, everything was tasty! Would book again!

Lovely hotel is a central location. There is a main metro & train station less than a few min walk away and a team stop outside the hotel. The staff were very helpful and the rooms are modern and very comfortable. I really liked the outdoor space in the courtyard, nice to sit and relax and have a coffee or a drink

Nice hotel, conveniently located close to a metro station. Clean, pleasant and helpful staff. Rooms are slightly small.

Great hotel, alot of construction in the area and hard to get to it. We arrived 8:30 pm and no where in this area to find dinner as everything closes early. Had to settle for a boring sandwich at the front desk. But the rooms were nice, breakfast was decent.

Very good hotel. Freshly refurbished room, nice view on the city. The bar serves good cocktails (bit of a waiting time). Parking of the hotel was full… that shouldn’t happen, I had to park a bit far in the street. Overall nice hotel and friendly staff.

Nice room, well decorated, very clean. Magnificent view from the room. The only negative point is the entrance of the building. The road / sidewalk to enter into the hotel is quite dirty. Certainly doesn't deserve to be the entering road for a four star hotel !

We stayed two nights in this hotel. The check-in was not very smooth: there were many guests wanting to check in and it took quite a long time. The person who checked us in was not very friendly: no smile and not very enthusiastic. We did not feel very welcome. Room is ok: beautiful view over the city. The bed is rather small (150 cm) and a bit hard. Breakfast is good and is served in a very nice...

View and room are great. Parking is really difficult to find. No signs at all, while the road is closed. In the end you need to go on the bus/taxi lane (while officially not allowed). Therefore not 5stars

An impressive building, inside and out, with stunning views over the city from the 32nd floor restaurant and bar. A little corporate, but the slick service needs to cater for the occasional tourist that walks in, as the reception staff seemed all too keen to ignore anyone not entirely dressed for the occasion. One could stand at reception in jeans and a ski coat for some time, whilst more obvious...

Booked a night there for the Light Festival in Lyon. Wasn’t disappointed at all. The room was quite large and there was even a small balcony which I believe can be nice to enjoy the view and warm weather in the summer. The TV in the room had lots of local and international channel to watch, however we couldn’t manage to link our Netflix account to the TV. It appears that the TV wasn’t connected to...

I only had a business dinner at ZUCCA Restaurant of Marriott Hotel Cité International, but it was an outstanding experience. The dinner was exquisite, perfectly paired with excellent wine, and the dessert was both delicate and delicious. The waiters were exceptionally kind, professional, and attentive. Highly recommended!

The staff was very friendly and welcoming. The room/ bathroom is big enough but the cleaning could have been a whole lot better unfortunately. It's not giving the 4-star vibes you're paying for. Last night there were incredibly noisy party people next to us and a lot of guests had complained apparently. We were told at the reception that they were aware of the noise and they said sorry for the inconvenience...

The staff here is wonderful and I really wanted to like this hotel…. Unfortunately this hotel desperately needs a renovation…..which is scheduled for next year. Rooms dated and in poor condition. Despite Lyon being the gastronomy capital of the world, the food and bar offerings here will disappoint. Looking forward to seeing their improvement in the future.

The check in staff were top tier, amazing. The location is right beside a bus line with easy access to the train and city center. The hotel needs an update. Peeling paint on the ceiling, rusty looking shower floors, walls peeling out badly patched, in general needing a refresh. We were there for the Olympics and a few of the soccer teams were there so at times there was no access to parts of the hotel...

This is my favorite hotel in Lyon. Clean, modern, no hassles, and the breakfast buffet is perfect! Just across the street from the most amazing park.in France on one side, and a beautiful river with walking/biking path on the other side.

Great walkability and location. Rooms are standard, definitely nothing fancy. Biggest problem is the shower floods out the floor of the entire bathroom so that there’s standing water around the toilet. Told the front desk staff, and they said “it’s just the design”

Very nice hotel, perfect to visit Lyon due to its central position. The room are clean and tidy and the personnel is young and super gentle. Breakfast ok. There’s also an aperitif included in the price (with drinks on your charge though) but we didn’t have time to try it. One negative point: the bathroom of the basic room has the walls made out of opaque glass, making the light go through and it was...

super experience! Great location. Free fruit drinks and snacks in the club. Small but very clean, well designed room, though the shower doors were not watertight. Lovely, brushed linen quilt, sheets, and pillows. Superb clean and soft towels. Friendly, efficient, and very welcoming staff.

Great location. We came for a art Biennale. It was very easy to move around and many of tourist attraction are walking distance. The rooms where simple/minimal design, clean and practical. It looked bigger than what was indicated in m2. The bed was comfortable. The staff was adorable and they let us to early check in. I would just suggest that a bottle of water in rooms would be nice to have. One more...

We often go to this hotel when we visit Lyon. It’s a small but cozy place, with a great lounge downstairs that is empty most of the time. the location is great and there’s parking spaces nearby. Love the view of the river, the unique feel of the bed sheets and the pillows. It’s clean and comfortable. I’d definitely recommend this place

Best hotel ever! The staff is amazing, the rooms are gorgeous, you get free drinks and a free appetizer at ‘the club’. Location is perfect, everything is walkable. Would recommend this hotel 100%

Small but clean room, nice shower and comfortable bed. Bar was nice last night with reasonable prices for bear and whisky. Also had breakfast and that was very nice, not a huge choice of food hot, but all the usual continental breakfast and cereal for a very reasonable price - in fact not worth messing around trying to find breakfast elsewhere at this price. Will I stop again? absolutely, and it's...

Spent 7 nights here, fantastisch location close to shopping street, Maine square of New Lyon and alsof close enough to walk to old Lyon. Breakfast was plenty but every morning the same. Good housekeeping it was very neat. Rooms are small compared to other countries but ample space. Friendly and multi lingual staff

We did enjoy our stay here. Mainly because it was a heatwave in Lyon and spending two nights here beats being in our hot apartment with no AC. Though they could do with some improvements. Positives: Rooms were cool but not cold and very spacious. My toddler loved the pool and they had a baby pool area. I always love a gym so that was a plus There was free babysitting service. Negatives: Not much...

Great place with comfortable rooms and amazing pools. Was the perfect stop over on the way to the South of France. It’s made clear that if you don’t book the spa access the pools are not included so there should be no surprises on that.

Biggest City SPA in Europe. It has an Olympic sized outdoor pool. Food is very good. Breakfast is great. Balconies are humongous. Very good rooms and bathrooms. WiFi is not working in the rooms only downstairs I don’t know why. There is a nice hairdresser inside the hotel. If you have children there is a very good kids club in the SPA areas. You can also play squash and table tennis there. We had an...

I liked the hotel and the staff were nice. I just could never understand how a hotel's pool needs extra payment. Location is ok as it is close to a bus stop, however, pretty far from the centre. Rooms were neat and clean.

Oasis in Confluence shopping centre for after cinema drink with vegetarian platter. Platter good. Bit pricey but it's Lyon.

Amazing location on the river, in the middle of the new shopping/museum district. City living at it's best & GR 8 family friendly hotel too

I am really often eating there and never got desapointed. I recommend that place as restaurant like as hotel. The employees are just amazingly kind and generous.

My family and I stayed for just one day and everything was impeccable. Very professional staff, clean room and well-designed for our needs. The hotel’s location is next to a tram stop, just few stops from the hearth of Lyon, so perfect for exploring the city. Breakfast was delightful with a wide variety of options to please everyone. Parking was like a little maze but was well marked and felt very...

We stayed as an overnight stop - the hotel were very helpful in parking our Campervan (the underground car park is height limited). The pool was busy but pleasant. We would have liked to have eaten in the restaurant but food started at 1900 and our child was tired. And so, we had room service for 1900 (no earlier was available) - but the food was excellent and service very good. We stayed in a two...

My stay at this hotel was excellent. The staff demonstrated a high level of professionalism and were exceptionally helpful. When I encountered an issue with my car, the staff provided invaluable assistance, including translation services. I would like to particularly commend Mr. Kevin, who was exceedingly kind and went out of his way to assist us. I highly recommend this hotel and would not hesitate...

Good hotel with a nice pool area, good restaurant except for the hideous Poke Bowl. Underground park is good and enough spaces. Rooms and shower are excellent quality. Breakfast is amazing and plentyfull. I enjoyed a nice stay with my family for a short stopover on our way to the our next destination.

great location, great parking, great staff, great food! very good family restaurant would highly recommend for stop over or couple of days

The hotel itself is well maintained. But the best part about this hotel is the location. If you walk along the river side (which is right opposite to the hotel) you can reach all the tourist destinations.

Great location, lovely breakfast and brilliant staff. They upgraded my room for free too on checkin.

A perfect hotel to experience Lyon to the fullest. From the exceptional customer service to the beautiful room, I thoroughly enjoyed my stay. Highly recommended.

Perfect central location and very nice hotel. I really like my room, they gave me a double bed (even though I was alone) and the balcony, which I really appreciated since I was at the last floor (amazing view). The bathroom was quite big as well.

Lovely location, no doubt. Service was a mixed bag. The receptionist at check in definitely needs training and absolutely condescending attitude. So was a bad start to an otherwise ok experience. Food at restaurant was ok. The rooms are old but has a charm

The room door blocked no sound and i was next to the laundry room and staircase, meaning late nights and early mornings for me. I was on the lowesr floor meaning every flush in the night came through my room. Other than the noise, i couldn't fault it. Id willingly come back

Located perfectly, close to the old town. Very friendly welcome and clean rooms. Just the breakfast was not overwhelming - I will never understand why you force people to use the one (!) coffee machine they have at the buffet, while they have an actual industry-grade coffeemachine a few meters away and refuse to serve from that one (in a 4-star-hotel).

Nice hotel room, staff friendly, and place was clean. The air-conditioning could have gotten colder but that's just France. They also could invest in exhaust fan for the bathroom.

Third time here. Receptionist tried out his English, which was nice, but it needs a little work. But full marks for trying (I don't expect people in France to speak English.) I had a very pleasant 6th floor room overlooking the river. It was quiet with only minimal noise intrusion from people in the corridor. Everything worked well and I had a comfortable nights sleep. Breakfast buffet had an excellent...

We had an excellent stay at this hotel. Staff is very helpful, relax and super friendly. The hotel restaurant offers delicious food at great price value. The park the la tete d'or is within walking distance and offers some nice activities - in particular when travelling with small kids.

The hotel is located next to park area and with direct bus access to the city centre. There is a play area in the ground floor for kids, and gym available in the hotel. A star was taken as air conditioning was not functioning properly.

Excellent customer service!! The hotel went out of its way to accommodate my special request. Much appreciated. Very clean room, and the room service food was delicious and service was prompt. And, I love the little thoughtful touches in the room (eg space in mini bar for personal use, chocolates on my bed, aromatherapy to help with sleep).

Charming as the classic inner city European hotel can be, but modern and with a high standard. A step out the door and you're in the city center but also on top of a metro-stop. Service- minded and friendly staff, and patient when I try my long lost French lessons from high-shool! Best of all, my wife was truly satisfied with our stay and with me booking this hotel :-)

A high room rate for what was a small, tired room with poor sound insulation. While the location was great I’m struggling to understand how this hotel has been awarded four stars. Breakfast was also oversold. If you do choose to stay, I’d recommend eating out in the morning. Overall, a very uninspiring stay.

Central location, easy public transport metro or bus. Breakfast was delicious and variety begins 6:30-10. Elevator easy access, it always stops at reception desk first. Bed and room elegant, comfortable and simple. Bathroom was a bit odd our shower was not enclosed and water can spray. There was a small issue with the faucet and management responded/fixed quickly. Perfect for a quick trip!

Room with acces to the terrace was nice but felt a bit claustrophobic as no window to open. Good price for a top location, well done! Great team, nice and helpful staff.

Superb location in the heart of Lyon old town on a busy pedestrian street, but quiet nonetheless. Reasonably sized rooms and good breakfast. The staff is very friendly and helpful.

✅ It's a big advantage that he's in a central location. - The staff is relevant and helpful. - It's at the subway exit. Great for transportation. - Price/benefit balance is good. -The bed is great. We slept very well. ❌ The rooms are small. It's normal because it's a downtown hotel. - Rooms can be loud. Even when they walk upstairs, it's loud. - There's no cabin in the bathroom.

great place, helpfull staff my only complaint is staying here made me fat (too close to too many good eateries)

big rooms. loads of space.really friendly staff . sadly they were fully booked on my 2nd night. great value for money

So happy to have this lovely room in the heart of Lyon. Just steps away from wonderful food and shopping. Everyone is so kind and helpful here and we feel safe!.

Clean, some rooms can be tight. If a/c is needed you have to inquire at the front desk for a remote. Pleasant gentleman at the desk.

Very central location with great public transport connectivity. Airport tram is a minute away too. There is a huge mall 5 minutes from the hotel so if you want shopping it is very convenient. It is right next to the gare but there are two tiers of windows so no sound gets into the room. Good value for money. Would definitely stay again on my next visit.

Second time going, 2 years apart. Still a great experience. Excellent location (right in front of airport shuttle, next to Part-Dieu train station). Excellent city views if you're high up. Only downside this time around: the shower needs to be fixed, as both showerheads were operating at once (one wouldn't stop dripping overhead, which was rather unpleasant). Considering I was in a 9th floor suite...

We were driving from Germany to Spain, and this was a great mid point. The hotel has a great location, near a train and tram station. Good restaurants in the vicinity. The hotel is clean and spacious. It has a good bar at the reception area.

Although it was a short stay, I was pleased with the comfortable, spacious room assigned. I was also given instructions to use the bus system and a map of where to visit Lyon. The breakfast was OK, as well. Also appreciated the filtered water fountain near reception. Glad I chose Mercure vs. other options nearby.

Sad that maintenance is falling down as this is a good location for an overnight at the train station. There is a lot of mold in the shower. The headboard of the bed needs replacement. Because the company has decided to control the temperature limit of the rooms they need to provide light weight bedding instead of the heavy duvets. A fan would be nice too. The fan in the ac unit was noisy in our room...

The hotel is FANTASTIC if you are coming to Lyon. Everyone is super helpful and friendly especially Gloria! I am a 70 year old person who was traveling by herself and I felt very safe and well taken care of. Highly recommend!

Wonderful service and the most comfortable of rooms. Every member of staff we encountered was friendly, professional and helpful.

This hotel is very well located in the city center. There's an excellent grocery store directly across the street which was helpful for buying water, wine, and some snacks to keep in our room. We stayed in Room 204 and it was at the end of the hall, away from the elevator. Even though it was street-facing, it was very quiet and we had a mini fridge which was great. I would have loved an in-room Nespresso...

I stayed 3 nights in total. Super helpful and friendly staff. Rooms are very clean. Location is the best you can get. Highly recommend it.

Rooms are very clean and comfortable, yet , the service was not very satisfying as a parents with a 5 months old baby ! We’ve requested a cot , the lady at the reception didn’t help , she told my husband that if want a crip then he should collect it from the storage room of the hotel and assemble it ! And we ended up having parts of a net bed for a 2-3 y old !!!! We didn’t use it and we had to share...

The hotel was excellently located, with a beautiful room and our own courtyard. The bed was magnifique. Max was particularly helpful.

Absolutely stunning ! Totally restored to modern luxury! We love the bar so much we were there for one last drink before flying back home.. stunning atmosphere! Love the 5 star ambiance! Be sure to drink the oldest beer on tap!

I really enjoyed my 5 night stay. The entire front desk team was welcoming and very friendly. They took very good care of me. The hotel room was modern, large and had great amenities. Location was close to everything and walkable to great restaurants and bars. I’d recommend staying here again.

The best hotel in my month long trip. The spacious room actually looks better than the photos on the website. A small boutique hotel right in the centre of Lyon, within walking distance to most places for food and shopping. Bed is comfortable, the bathrooms come with nuxe toiletries. Room bar is complimentary. Staff at front desk is friendly and helpful. What a change from some of the other hotels...

Hôtel Mercure Lyon Centre Beaux-Arts is in a prime location for all the best of Lyon has to offer. We were greeted warmly and provided the best service our entire stay. Room was very comfortable and a great view of the city. The breakfast they provided was also so impressive and I already miss it! Thank you we will be back!

The room is lovely and spacious. Best is the location, right in t he middle of the city, making it really walkable. Lots of eateries and shopping around the hotel. Unfortunately, I was not given the free upgrade; nonetheless, the room I had in the corner was really nice.

This is a beautiful place to stay in the heart of Lyon. The hotel is right in the middle of great shopping and cafes with easy walking to the old city and many other attractions. The staff are friendly and helpful. the rooms are well appointed, spacious with several closets, and comfortable beds and linens. Breakfast offers variety and self service so you can get a quick start to your adventures...

Staff were super friendly, helpful and spoke good English. Rooms were clean although bathroom was quite small. Nice and warm in the cold weather. Express breakfast was reasonable value for money, being much cheaper than the buffet breakfast.

For the price, this hotel is fantastic. Everyone who works there is really helpful, and everyone speaks English, which is a huge plus for me. My only issue was the air conditioning, or serious lack of it. The week we were in Lyon it was routinely 80-90 degrees F out and the air conditioning in the room didn’t seem to even make a dent in the heat. If there had been AC I would give this place 5 stars...

The hotel room was a good size, everything worked and it was very clean. The bed and pillows were very comfortable and staff were extremely helpful. It was about a 10minute walk to Vieux lyon which suited us fine to be away from the crowds. We alos appreciated the welcome drink.

Everyone was amazing. The front desk was super helpful. They made dinner reservations for us, checked us in quickly and friendly. Cleaners and breakfast service also amazing. Door man super helpful too. Great stay!

The Hotel staff was very kind and helpful with bags, restaurant recommendations, a taxi service to the countryside. The room was clean, bright and comfortable. The hotel bar staff was very nice even after I forgot to pay my bill on the way out. I was really impressed with the hotel as a whole. Highly recommend!

The Hotel Carlton Lyon was a perfect conclusion to a 10-day travel adventure in France and Switzerland. The advanced online check-in and my room being ready early, allowed me to settle in for a restful night before our flight home. The comfortable room and delicious breakfast was much appreciated.

Perfect location for visiting Lyon! We stayed here just one night but loved how centrally located it was. The staff were all very nice and helpful, and the valet parking was a great service to have as well when parking in a city. We would definitely stay here again when returning to Lyon!

It was a great experience from the moment we arrived. The room was ready on time with a great check in without any delays. Nicely appointed, sound proofed and very clean rooms. Every member of the team were helpful and wore a smile. Overall, albeit there are many reasons to recommend this hotel, the main reason for us is the team.

The hotel and our room was amazing! The hotel is really central, in a very beautiful street, and just a stone's throw from a metro station.

Not quite 4* hotel, but definetly a 3+. Room and bed 🛌 were really confortable; small room, but very cozy; good location and really nice staff

September 11 to 13, 2017. Sebastián the front desk manager was thoroughly professional and upbeat during our two night stay. The hotel had just taken delivery of a new fusbol (table soccer) table, and Sebastián kindly, and without prompting, jumped in and played against my 9 year old son! Not what you expect from a hotel, but something myself as a parent loved to see! We had a family room. A double...

Sebastian really goes out of his way to make the customer's experience great. The location in unbeatable and the rooms are clean, modern, and comfy. I will definitely be staying here again.

Convenient location, availability of parking space on the street, nearby underground parking, cozy rooms

This is a great hotel in the heart of Lyon. Modern well appointed rooms with all the necessities for a comfortable stay. Large comfortable bedding. The food here is recommended too. Had dinner which was good and the breakfast buffet has a delectable spread too.

wonderful hotel. price - quality is super. the staff is friendly. the rooms are cozy and comfortable

Very good location to walk to central shopping area or historical centre. Room was big (we were a family of 2 adults and 2 children) and clean, breakfast was very good. Only downside was the parking which was a bit pricey and the overall cost of the stay, again on the pricey side. but all in all a very good choice