Hôtel Marielle

First - the location is brilliant. Ski in and ski out is fantastic.
But as good as the location, the service team is way better.

Anna and Ori on the day shift are simply sublime and are very friendly and supporting. And Isabelle on the night shift is fantastic for helping out when everyone is asleep and you’d think there’d be nobody to help you.

Just spent 2 weeks in this little gem. The hotel is ideally located right on the ski slopes, with super clean and comfortable "Superior" rooms, "average +" Food & Beverage and SUPER KIND staff from management, reception, cleaning staff to restaurant staff. We felt at home and look forward to coming back next year.

We visited 8th to 15th March, half board.

Positives: The location really is amazing, right on the slopes with easy ski in/ski out. The rooms are fine, and the sauna/steam room are a good size and clean. The reception staff were very friendly, and super helpful when our friend had an accident.

However, the food and service were disappointing, given the premium the hotel had.

1. The evening buffet had very odd "main" dishes (liver, beef hearts etc), and frequently dishes would run out and not be replaced (good luck to those eating at the later 8:30 sitting). Compared to restaurants in the village the food was just not very enticing. The desserts however were always great. Hat tip to the pastry chef.

2, Breakfast service was inconsistent. Multiple times at breakfast dishes would run out and not be replaced, or no plates would be available. It felt like this was just understaffed.

3, Lunch is "a la carte", and quality of the food was better.

4, Service on the terrace was very slow. We waited 30 minutes on the terrace for a round of drinks.

I would come back as the location is great, but I would not pay for the half-board option.

Amazing location, small but very expensive rooms, but good quality. bar staff - some were excellent, some were not. Very surprised that the entrance by the reception was never cleared of snow and ice and very dangerous. Good ski/boot room and cupboards and access to the slopes.

My husband and 10 months old baby had the pleasure to stay in Hotel Mariëlle. We had an unforgettable experience that exceeded our expectations. The location is perfect, and our little baby could go to day care right next to the hotel. The buffet was various, and the quality of the food was excellent. They also offer daily specials, for example we had live cooking Crepe Suzette one night. For food lovers I would highly recommend this hotel. The staff was friendly. They remember you, they make a small talk with you and they are genuinely showing interest in you as a person. Their service is exceptional. I have never felt so much at home and appreciated as last week at hotel Marielle. Also they host welcome drinks with the new people that have arrived.
In this way, we had a good connection with the hotel guests and we really had the idea that we made friends by the end of the week. The hotel bar was a really cool place and my spicy margaritas have never tasted so good as in the bar. Last but not least; the sauna is great and the hamam is very relaxing after a long day of skiing. Would recommend this place 10/10.

Overall, myself and family had a great stay here. We found most of the staff polite and helpful (though it did seem to be an effort for one of the restaurant staff to fix a table booking error (that they made)), but it didn't effect our general experience. We found the food options were good both for breakfast and dinner. Bar area was nice though the children's play area looked a little abandoned with toys/books/games strewn about the place. Location is superb, both for access to the piste from ground floor boot room and into the village from reception level. A little more attention to detail would make a real positive difference. Would we stay again, yes.

Amazing hotel with an exceptionel service.
Phoned ahead of arrival, to ask if we wanted food prepared when we reached the hotel at two in the morning.

Stayed here for 3 nights. Nice hotel, friendly staff and great location for skiing ⛷ as boot room is right at the ski school. It also has a ski shop restaurant and bar. Breakfast was fine and the bar after skiing was ok albeit service was a bit slow. Rooms were a bit small and bathroom was tiny but no big deal when skiing all day. All in all good hotel location is the winner but just lacks on service and feel to give it 5 stars

Lovely modern hotel with direct access to slopes. Rooms are nice and modern (small, but perfectly fine). Staff all very friendly. Breakfast is great. As is the bar area. Would happily return and recommend.

Fantastic hotel with amazing skiing right on the doorstep. Ski school ESF is directly in front of the hotel, so ideal with kids. Rooms not big but were very comfortable and clean. Facilities include lockers for ski storage and a sauna/steam room to recover after a day on the slopes. Breakfast and dinner was included with half board and was an excellent buffet with plenty of choice. Staff were all friendly and helpful. Would highly recommend and would visit again.