Consolato Boutique Guest house

This was the most fraudulently advertised room I have ever come across. As 2 female friends we had booked a 2 bedroom suite with living area and sofa bed for our holiday, which was booked, paid for and confirmed several months in advance. When we arrived the entrance opened up to a mattress wedged against a wall in an alcove in the hallway between the bedroom and bathroom. The mattress was neither dressed as a sofa or a bed, it was simply a mattress opposite a kettle and nespresso machine (with no pods). We were shown the bedroom and asked where the other bedroom was. We were told the mattress was! This didn't even constitute a bed never mind a bedroom. The man who met us who subsequently turned out to be the manager became extremely rude and intimidating when we told him this was not what we booked & we wanted what we booked otherwise we wanted our money back. He told us we hadn't paid which was rubbish as we had proof of payment to show him and then subsequently said it was Bulls**t (his words not mine) that a 2 bedroom suite even existed. Meanwhile my friend was on the phone to the manager who said the suite was for 5 people and we were only 2. The manager was shouting at us, did not apologise once and was extremely intimidating. The room was fit for 2 people only & only a romantic couple& was v small , the bathroom was small, outdated and no bath. I noticed there was no photos of our actual room on ANY booking websites. It took hours before we got a refund and our first night was completely ruined.