Smy Mykonos Suites & Villas

ABSOLUTELY HORRIFIC EXPERIENCE – DO NOT, UNDER ANY CIRCUMSTANCES, STAY HERE.

From the moment we walked into the room, we were hit with the overwhelming stench of raw sewage. It was nauseating, unbearable, and impossible to ignore. The room we were given looked nothing like the photos advertised online — what they’re selling is pure false advertising. Dingy, dirty, and disgusting. We were so appalled by the smell and condition that we had no choice but to immediately leave and find another hotel, paying out of pocket just to escape this nightmare.

To make matters worse, the staff was completely unhelpful, dismissive, and downright rude. They refused to issue a refund and instead strung us along with excuse after excuse, showing zero accountability for the appalling state of their property. It felt like a deliberate scam — take your money, stick you in a health hazard of a room, then ignore your complaints.

This was hands down the worst hotel experience of my life. I wouldn’t recommend this place to my worst enemy. It’s filthy, misleading, and run by people who clearly don’t care about their guests. Avoid this place at all costs — spend your money literally anywhere else.

Staying at Greco Philia was honestly one of the worst hotel experiences my siblings and I have ever had. The room was hot and uncomfortable the entire time because the AC didn’t work, and even after days of complaining, no one fixed it. We couldn’t sleep at night, and during the day we had to deal with loud banging and construction noise every morning. The place wasn’t even clean—our bathroom sink flooded constantly, there were barely any towels, and everything just felt neglected. The service was basically nonexistent. We waited close to an hour for food multiple times, and there were barely any staff around. One guy was somehow the bartender and the cook, and he disappeared half the time. The hotel also falsely advertises a shuttle service, but that’s a joke. You’re stuck climbing a steep, unsafe hill with no help at all. We came expecting a relaxing and comfortable stay, but it was stressful and honestly ruined part of our trip. Don’t fall for the photos or the description—it’s nothing like what they promise.

Not recommended – a huge disappointment and complete lack of responsibility from the property

We rented an apartment for 6 people in what is supposedly a 5-star hotel, expecting comfort and a relaxing vacation. Unfortunately, instead of rest, we were met with major disappointment and stress. After using the shower, all of us ended up with green hair – water analysis confirmed that the chlorine level was significantly above the norm, which is absolutely unacceptable, especially in a bathroom.

We reported the issue immediately. The staff assured us that “the problem had already been fixed.” Five of us heard this clearly – there is no doubt. However, in later email correspondence, the hotel falsely claimed that no one ever said anything about a fix, and instead stated that “everything was within the normal range” and that they had only tested the water. That is simply not true. The property is misleading guests and denying its own words.

Instead of enjoying our holidays, 5 girls had to seek professional help at hair salons – removing the green stains from our hair cost €200 per person. There was no apology and no offer of compensation. If I decided to take this to court – I would win easily. We suffered real financial and emotional losses.

Additionally, an older woman at the reception (most likely the manager or owner) was very rude and arrogant. In a 5-star hotel, one expects a certain level of courtesy and professionalism. On top of that – bottled water in the room cost €5 (!), there were power issues in some parts of the apartment, and the total cost for 3 nights was a staggering €2000.

I can understand chlorine in a swimming pool – but in the shower? How else were we supposed to wash ourselves? No one expected such high chlorine content in the tap water.

In summary: I absolutely do not recommend this place. The price does not match the quality, and there is a complete lack of care for the guest. Photos of the green hair are attached – let them serve as a warning to others.

P.S. Stars only for the waiters and bartenders. They were very nice and helpful.

The view was great, and the staff were pretty ok, but the breakfast was very repetitive, and there were ants and cockroaches everywhere. We called reception, which is supposed to be open 24 hours at 11 pm, and they didn’t answer. We called about 10 times, and we even tried calling room service to reach reception but it didn’t work . Our room had its own backyard and it didn’t even have a door, it led straight to the street, which doesn’t feel safe to me. The driver doesn’t even speak English. I would recommend going more near the center of the island, as a taxi to the capital was 60€. We also ordered 3 lemonades and a beer and the total was 40€. The car rental was absolutely horrible. When we left, they stole 2 hats from us and refused to admit it.