Hotel San Giorgio

It is clear this was once a nice fancy hotel, sadly there has been little to no upkeep over the years, and the years have not been kind.

The staff was available as needed, but were not overly welcoming or accommodating. The beds were clean, but the bathroom was so bad my husband and I skipped showering. There was mold on the shower head and other locations in the shower, the bidet was non-functioning, and the toilet had off and on trouble with constant running. The lift was more a tiny death box on a string and I only got in because I could not manage carrying my suitcases up the stairs.

The views were not entirely of the neighboring alleys and if you could look from the front of the building you could partially see the ocean. At least the walk down to the shore is not terrible where there is a really nice park to stroll and relax.

The on-sight restaurant was equally rundown but the service was good and the food was tasty.

The location for us was not great as it was a VERY long walk to the cruise port. And there are extremely limited options for transportation between the hotel and the port. The hotel offers a shuttle but it fills up too fast and cannot accommodate all the guests. And the front desk staff was not helpful in securing an alternative ride.

Overall I would not willing stay at Hotel San Giorgio again.

A very unpleasant experinece from Hotel San Giorgio near port Civitavecchia.

I have made a reservation on Hotel San Giorgio before boarding on the cruise based on the recommendation on the Civitavecchia port website.

However, they cancelled our booking due to overbook and since mid August , they haven’t offer the refund.

In early Sep, I visited Civitavecchia and went to the hotel in person to confirm about the refund. They said the refund should be settled within Sep but still nothing show up and they are not replying my emails.

I suspect a scam from this hotel to foreign tourists.

Note that this hotel charges your credit card for one night stay when you book. They say the cancellation is up to two days prior to your stay with full refund, provided you inform them in writing.
However, they were informed of my cancellation in writing, acknowledged I informed them and then never refunded the deposit. Two months later I needed to phone my credit card company to get the money back.

Beware of dishonest business practices... Pre-paid room had to be cancelled. Email communication from Andrea lettting me know that in accorddance with cancellation policy, refund would be processed "as soon as possible"... 3 months later, nothing and follow-up emails simply not responded to... finally had to undertake dispute process with credit card company... reading other comments shows this business engages in a range of deceptive business practices... will never deal with them again