Grand Hotel Palace in Marsala

I felt like the last guest in a hotel about to close its doors. It was certainly a 5-star establishment long ago, but now it feels more like a 2-star service. The building is nice but hasn’t been renovated in a long time. Paint is needed everywhere. The breakfast is worse than what you’d find at a 2-star B&B, with lots of cakes and quiches that are simply put out again the next day. On the first day, I was really frustrated and wanted to leave, but the cancellation policy didn’t allow it. On the second day, I asked for an egg at breakfast (it wasn’t offered spontaneously), and I was given one. Bacon, however, wasn’t available. Orange (from the bottle) in a carton cup. If the croissants are finished: too bad! Come early. Other guests were complaining as well.

I wanted to give 2 stars but my feeling of frustration doens't allow it.

Hotel is definitely not as seen in the pictures. There is no beach in 200m and location is in the middle of nowhere between warehouses. It may seems like an 5 star hotel but it was more like 2* hotel. Definitely not recommending for people with children since you have like nothing to do there. Rooms and the hotel also stinked and bed sheets were dirty. They also charge you for everything. Tourist trap for sure. Only good thing was that the personal was friendly.