Hotel Europa

This hotel would be nice if management/ownership cared. There are holes in the wall of my room that have never been repaired. They just covered it with some extra wall paper thinking you won't see it. They are too cheap to replace the 'do not disturb' signs that you hang on the door, so you get to have the cleaning service knock on your door over and over again when you just want to be left alone. The mattresses are old and sag. The walls are so thin that you get to enjoy hearing every conversation that your neighbors have, including the ones at 1 am in the morning. The included breakfast is just a bunch of flavored croissants or cereal. Some bugs bite me every night in bed. I don't know if they are bed bugs or not because I could never see them, I only felt them. I would not recommend this hotel unless every other hotel is booked and you have no other options. The location is good. If I could give zero stars I would. I shouldn't have to give my hard earned money to anyone who cares so little about the service that they provide.

Pillows and beding sheet very dirty,stains on a carpet/smelly carpet,dust all over the place,had to clean the surface by myself, when went to complain about pillow they said we don't clean/wash pillow or etc....