mass paradise2 Hotel in Aqaba

This hotel is a joke. We got the address from a nearby diving center. The center has very high ratings, so we believed it would be good (the guy at the center told us the owner was his friend).
At first glance, the room looked good. However, when my boyfriend went to shower, a cockroach appeared, then another.
While he was telling me about it in the room, a mouse ran out from under the bed. We locked it in the bathroom. The staff killed it on our ears; they didn't ask us to leave.
The first room we were given to swap was dirty, with cigarette butts in the sink.
The second was clean, but after a while, we realized it was missing shampoo and shower gel, and the shower screen was so narrow that water flooded the bathroom while showering.
Breakfast was varied, but it smelled suspicious.
There was a pool on the rooftop, but after all the activity, we were afraid to go in. The cleanliness of the tables and the rooftop pub itself left much to be desired. The cleaning man, after calling our attention, only began wiping the floors with a dirty rag.
Furthermore, upon check-out, we were asked if everything was okay??? What???

When we told him it was terrible, they didn't react at all.
Avoid this place like the plague!

Honestly not worth it. The only nice thing is the rooftop, and even that had terrible service. Everything else about the hotel was bad — rooms, staff, the whole vibe. Wouldn’t stay here again. Hotel could be 4 stars under different management. But should be striped to a 2 star.

First impression during check-in was fine. Lobby was clean, spacious and super friendly staff. Changed when we get into our room. We booked a double room, they gave us a triple with three single beds, removed one after being asked for it and pushed the remaining two beds together. So instead of a double which we expected as a couple we had two singles that moved constantly. Bathroom was not cleaned, even empty shampoo bottles from previous guests flying around. Extremely small, smelly, clocked shower drain and leaking sink. at least the toilet was working as expected. And the bathroom was TINY. Looks like the hotel was recently renovated or refurbished, inside it looked kind of new. But looking outside the window there was a huge rubbish dump, old beds, mattresses etc. No approach to remove it or clean that space.

Don't go!!! Very offensive and agressive in the communication. Our flights were cancelled due to the very dangerous situation in the area. They refuse to help or give refund back. It is an extraordanary situation and we can't go because airline company's don't fly because it is to dangerous. And the hotel laughs and say why dangerous it is not dangerous here so we don't do anything!!!

Hotel is so dirty. Shower is awful, AC doesn’t work properly, pool is very very small - always full of people. Arabic music playing very loud on the swimming pool in the middle of the night