The Cliff Elegance Resort

It was a horrifying experience at The Cliff Elegance Resort at Ao Nang Krabi, The rooms were terrible, full of mosquitos ,flys and in and around the room lot of lizards.Water in the washroom was either very hot or cold you cannot switch to medium.Pool was not well maintained.Breakfast was horrible no buffet as mentioned, it was just bread , Salad and cold milk, on a request as well not provided hot milk . The staff there were very rude though they understand what we want they acted ignorant.Very bad experience.

I stayed in Cliff Elegance Resort in Ao Nang Krabi, do not get confused with the 4 star rating it’s just a 2star hotel by the road side.No room service, Ac’s were very old not working well, As it’s full of trees in and around lot of mosquitoes, lizards, Flies, No intercom, No buffet for breakfast just basic bread and salad not even hot milk provided.The staff were very rude. You will have just agree to what they say.Did not have the good experience.

I stayed here with my family and we had a family room. The room size was great, it was 2 rooms with a-joining doors which had 2 bathrooms and 1 double bed and 2 singles. The pool was a good size for the amount of rooms and it was never cold. I found the water pressure for both showers as extremely weak and would only ever get luke warm, this maybe ok for some but I need to have some sort of heat when I shower. The staff informed me that this was the case for the entire hotel.

The rooms were only ever surface cleaned, meaning only the bed got made and towels replaced. Sheets were never changed and surfaces were never wiped. Staff would ask you everyday if you wanted the room cleaned which I found very strange.

Breakfast was an American breakfast no buffet. Location worked well for us as we enjoyed the quieter side with only a 10 min walk to Ao Nang beach. When I booked the hotel my confirmation email said I could check in at 12pm but when I arrived I was told check in is at 2pm so we had to wait a while which I found annoying. WiFi is terrible, does not work well at all.

Overall it wasn’t the worst place in the world but I wouldn’t recommend it.