Aonang Paradise Resort Krabi SHA Extra Plus

Booked via booking.com and can’t get a response from them for our upcoming visit! Would love to hear back from you with any assistance.
Will change review if we can get contact.
Thank you!

We booked 4 hotels for our 24 day holiday to Thailand (in all 21 nights) 1 @ £20 per night, 5 @ £42 and 5 @ £43. this dump was booked for 10 @ £63 and it was, by far, the worst hotel I have ever experienced. The location and the grounds of the hotel are quite steep and there was no assistance with luggage (unsuitable for elderly or disabled guests). The room was in a poor state of repair (TV, telephone, some lights, etc. were not working, the patio doors did not lock and were kept closed with a brick, and there was a large gap down the side of the frame that allowed a lot of flying insects to get in). The entire view from the pool and the best rooms was a building site, a large one, the ground had been cleared and they were laying very large water pipes (mains drainage?) for what seems to be a major development that will last a few years. the manageress was a very aggressive young woman who's answer to everything was "No Refund". We arrived late on a Sunday and we left the following day. In my opinion it should be offered as very cheap backpackers accommodation @ £20 per night. Because Krabbi is a busy resort we had to book into 5 star hotels (5 nights with a private pool @ £100 per night and 4 nights in a duplex apartment @ £85 per night) so we spent an extra £900). Trip.com would not refund us the £630 we paid for this dump - so their business model is flawed and does not offer the protection of UK law (that does not allow someone to misrepresent a hotel, the pictures they show are from when the hotel was refurbished many years ago and it seems to me that nothing has been touched since and the place allowed to fall into a very poor state.

Just don't go there. I booked and I paid a room with two beds. When me and my male friend got into the room there was only one bed. They did not change our room so my friend end up sleeping on the floor. Here is no breakfast so this hotel is super overpriced scam. Just pay more and get another hotel if you want to stay in Ao Nang. Don't ruin your holiday in this rat hole. Here is not even hot water in the shower. Just cold water, but I swear you are not sweating after that.