9.8
Excellent
179 $
Book now

Hilton Phuket Arcadia Resort & Spa - SHA Plus

🌍
Thailand, Karon, 333 Patak Road Beach, Muang
● Center: 1.8 km
🌞 Beach - 1 min
➊ 1 line
☎ Phone: +66 76 396 433Show
🧭 Coordinates
6086 THB
Hilton Phuket Arcadia Resort & Spa - SHA Plus
Book now!

Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Deluxe Garden View Double room
Deluxe Garden View Double room
Private bathroom
Beds:
179 $
Deluxe Sea View Double room
Deluxe Sea View Double room
Family room with bathroom
Beds:
186 $
Garden View Double Junior Suite
Garden View Double Junior Suite
Private bathroom
Beds:
226 $
Sea View Double Junior Suite
Sea View Double Junior Suite
Family room with bathroom
Beds:
251 $
Executive Double Suite
Executive Double Suite
Private bathroom
Beds:
424 $
Deluxe Family room
Deluxe Family room
Private bathroom
Beds:
476 $
Deluxe Sea View Double Suite
Deluxe Sea View Double Suite
Family room with bathroom
Beds:
511 $
Garden View Double room
Garden View Double room
Private bathroom
Beds:
Garden View Double room with balcony
Garden View Double room with balcony
Private bathroom
Beds:
Superior Sea View Double room with balcony
Superior Sea View Double room with balcony
Family room with bathroom
Beds:
Superior Sea View Double room
Superior Sea View Double room
Family room with bathroom
Beds:
Deluxe Garden View Double room with balcony
Deluxe Garden View Double room with balcony
Private bathroom
Beds:
Deluxe Sea View Double room with balcony
Deluxe Sea View Double room with balcony
Family room with bathroom
Beds:
Deluxe Plus Garden View Double room
Deluxe Plus Garden View Double room
Private bathroom
Beds:
Deluxe Plus Sea View Double room
Deluxe Plus Sea View Double room
Family room with bathroom
Beds:
Deluxe Plus Sea View Double room with balcony
Deluxe Plus Sea View Double room with balcony
Family room with bathroom
Beds:
Deluxe Family room with balcony
Deluxe Family room with balcony
Private bathroom
Beds:
Deluxe Family Quadruple room
4 x
Deluxe Family Quadruple room
Private bathroom
Beds:
Deluxe Family Double room
Deluxe Family Double room
Private bathroom
Beds:
Garden View Double Junior Suite with balcony
Garden View Double Junior Suite with balcony
Private bathroom
Beds:
Sea View Double Junior Suite with balcony
Sea View Double Junior Suite with balcony
Family room with bathroom
Beds:
Superior Sea View Double Suite
Superior Sea View Double Suite
Family room with bathroom
Beds:
Deluxe Garden View Double Suite
Deluxe Garden View Double Suite
Private bathroom
Beds:
Deluxe Sea View Double Suite with balcony
Deluxe Sea View Double Suite with balcony
Family room with bathroom
Beds:
Executive Double Suite with balcony
Executive Double Suite with balcony
Private bathroom
Beds:
Presidential Sea View Double Suite 2 Bedrooms
Presidential Sea View Double Suite 2 Bedrooms
Family room with bathroom
Beds:
Arcadia Sea View Double Suite
Arcadia Sea View Double Suite
Family room with bathroom
Beds:
More rooms

Description

The large picturesque grounds with pools, a Park and freshwater lagoons. The hotel has a developed infrastructure, good gym, tennis courts. Suitable for any category of tourists.

Built: 1987

renovated: 2011

Location: 45 km from airport, 11 km from the centre of Patong beach, 26 km from Phuket town, in the Central part of Karon Bay, just across the road from the beach.

Andaman consists of Wings (A, B, C) – three 6-12 storey buildings, Saitong Wings (E, F, G), 5-6-storey building, Lotus Wing (D) is a 12-storey building.

Total area: 303 m2 500.

The hotel has 665 rooms.

Beach: public sandy beach in 50 m from the hotel (1 coastline). Between the hotel and the beach road runs. Umbrellas, mattresses – a fee, towels – free of charge.

Accepted credit cards: American Express, MasterCard, Visa, Diners Club, JCB.

Deposit on the arrival day!

On the hotel territory: 3 restaurants , 5 bars, 14 meeting rooms (up to 1200 persons), 3 outdoor pools, 3 tennis courts (hard court), squash courts, a beauty centre, SPA, Laundry, elevators, mail services, safe Deposit box at reception (free), business centre, Internet cafe (chargeable)

Attractions: sauna for a fee, free gym, aerobics free of charge, free of charge tennis court (3 courts), squash free of charge (equipment charge), rental of tennis rackets and balls are chargeable, pool free, beach volleyball, mini Golf, table tennis, water sports with charge (on the beach, belong to the 3rd company), Thai massage charge steam room with charge

For children: baby cot: on request, games room, Babysitting services: on request, children's Playground, children's pools: 1

The distance to the nearest airport is 45 km.

Policies and conditions

  • Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for THB 1,900 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
  • Pets are not allowed.
  • WiFi is available in all areas and is free of charge.
  • Free private parking is possible on site (reservation is not needed).
  • Payment options: American Express, Visa, Euro/Mastercard, JCB, UnionPay credit card, No prepayment
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • ATM
  • Shopping on site
  • Computer
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Chapel
  • Garden
  • Terrace
  • Private check-in/check-out
Rooms
  • Bridal suite
  • Non-smoking rooms
  • Soundproof rooms
  • Room service
  • Fridge
  • Family room
  • VIP room amenities
  • Indoor Fireplace
  • Smoke Detector
  • Cable TV
  • Minibar
  • Hairdryer
  • Flat-screen TV
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Iron and board
  • Ironing
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Snack bar
  • Bottled water (at extra charge)
  • Kettle
Internet
  • Free Wi-Fi
  • Internet
Transfer
  • Shuttle
  • Airport transportation
  • Transfer services
Languages Spoken
  • Russian
  • English
  • Multi-language staff
  • Chinese
Tourist services
  • Tour assistance
Recreation
  • Billiards
  • Picnic area
  • Sun Deck
  • Ping-Pong
Parking
  • Parking
Pool and beach
  • Water park
  • Swimming pool
  • Outdoor pool
  • Beach facilities
  • Pool facilities
  • Beach/pool towels
  • Next to the beach
Business
  • Business center
  • Event facilities
  • Fax machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Tennis court
  • Fitness facilities
  • Yoga
Beauty and wellness
  • Massage
  • Steam room
  • Beauty services
  • Sauna
  • Spa
Kids
  • Playroom
  • Babysitting and childcare
  • Children's playground
  • Children swimming pool
  • Family/Kid Friendly
Pets
  • Pets Not Allowed
Health and Safety Measures
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Street view

Google panorama

Video: Hilton Phuket Arcadia Resort & Spa SHA Plus Karon Beach

Map

Reviews

Cleanliness
Location
Price
Services
Personnel
Sleep Quality
25.10.2023
This was one of the best hotel experiences I have ever had. The service was absolutely impeccable. Everywhere I went, workers greeted and bowed. The resort is composed of several interconnected buildings. I was in Wing E which happened to be where the check-in counter was. To get around to the other buildings, there was a constant shuttle every 10 minutes or so. The pools were super comfortable and clean. Towels are available at every pool, so there was no need to bring one from the hotel room. The breakfast buffet was full-service, with servers bringing drinks, stations for making custom omelettes, crêpes, or noodles. The choices were incredible, including curry chicken, fried rice, fruits and veggies, breads and cereals, etc. To explain the 4 stars for the location, it was approximately 45 minutes from the airport. But other than that, this hotel is highly, highly recommended!
01.04.2023
Excellent hotel! Beautiful views around every corner. The lobby staff are so nice and accommodating, too!

I definitely recommend this hotel if you want a tropical paradise getaway.

The breakfast buffet was great, too! You can sit inside or outside by the pool. There was a nice variety of food to try.
26.03.2023
The rooms feel dated / old but the resort himself has amazing pools everywhere. It's a kids paradise. The beach is also just across the street. Food and restaurants inside were soso, the breakfast in Hilton Bali is million times better.
05.03.2023
My stay here was wonderful. I really enjoyed the scenery. The hygiene was very well maintained. The staff was very helpful and active. When I checked in my room i had objection on bathroom as it has a step on the entrance and because my husband’s a wheelchair user it was going to be difficult for him to get through the door but after discussing the matter with the staff, they shifted me into a suite in no time and it was very spacious and had a very beautiful view of mountains from the window. And it’s bathroom was very easy to use for a disabled person as there was a foldable wall-mounted bench on one side which my husband used for taking shower. And also no extra charges were asked upon switching the room. That was very kind of them.
Plus the breakfast and the ambiance of the hotel was great!
The best hotel in Phuket! ♥️

P.s: To all wheelchair users, you don’t need to worry about your stay here, because this hotel is almost fully wheelchair accessible and you’ll have the staff always there to help you out!
02.12.2022
[November 2022] I would recommend staying elsewhere - my eight night stay was a big mistake on my part. This hotel is overpriced and understaffed. As a Hilton Diamond member for more than 10 years I can say through experience that the Hilton Phuket Arcadia charges 5-star prices but provides a mere 3-star experience. And, if you are a Hilton Diamond member forget receiving exceptional service for your brand loyalty. I do not fault the staff but clearly the management is lacking. For the most part, the staff are hardworking but the hotel is clearly understaffed. Evening meal time expect 45-60 minute wait with no service. Executive Lounge (Panorama Lounge) has helpful staff; food quality can be good but it can also be receiving leftover food that is mixed and recooked. The worst part is the lounge has limited hours for snacks; stops service at 1830 and is completely closed at 1900. By far the least impressive Executive Lounge in the Hilton Hotel brand offering. The location is has a few different pools to lounge and relax - it is probably the best part of the hotel. If all you want to do is lounge by a pool then this is an okay hotel. If you cross a Main Street you can access the beach. There is usually a road guard to help stop traffic so you can safely cross the street. Transportation is frustrating. I wanted to visit The Big Buddha statue and it took me 45 minutes to get a taxi. From the main lobby you take a gasoline powered people tram to get to the main entrance waiting area. There you sit until a taxi arrives. There is no convenience store on the property so you must go through this ridiculous process to leave the hotel grounds if you want to do anything beyond the limited restaurant experiences on site. All my experiences eating at the on-site Hilton restaurants were annoying. The food quality was okay but the service was mostly unsatisfactory -- the staff are fine people but they are understaffed and it shows in the service times. I also prefer easy access to the 'outside' world -- if you prefer such access to the surrounding area then save yourself a lot of money and frustration and stay in some other hotel than the Hilton Phuket Arcadia. I am clearly not impressed with this hotel and its management.
14.10.2021
We enjoyed our stay. The breakfast is excellent. Hotel itself has lovely gardens and various facilities. The room (at least the one we stayed in) probably needs a renovation..just my opinion. Certain areas look new, while others look dated.
06.10.2021
I came here to stay during the Phuket Sandbox project.
The staff were amazing, from how they treated you and the way they take necessary precautions handling all guests.
The hotel was not very busy but the staff were always happy to help.
I had breakfast included with my stay, plus I had the happy hour package. Breakfast had great options, and the food was very tasty. I always opted for the Thai food menu.
Happy hour at the OBC was also excellent, and the staff is always great.
The hotel is situated at Karon beach, which is across the road, not true beach front. But still a great location. The entire hotel is very beautiful and maintained well.
29.09.2021
Staff are friendly and fantastic. Fantastic value right now during covid. Looking forward to revisiting post covid. Seeing such a nice property with so few people makes me a bit sad.

Gym, beach, and breakfast all really stood out in my mind. Tennis courts could use a little work - but I suspect I was the first person to use them in a while.
15.08.2021
The Arcadia Resort and Spa was excellent during the Phuket Sandbox scheme. A car is definitely needed if you are going to get out and about but the grounds is so large that you could stay your entire time within the compound. The service was excellent, the food was very good and the room was large and extremely clean. Couldn't have asked for anything else.
22.07.2021
Hands down the best hotel I've stayed at in Thailand! The staff were amazing, and the hotel manager clearly runs the hotel the way one would expect a 5 Star Hotel to be run.

Food was delicious and fresh, common areas clean, and the Spa services were incredible!

Definitely a place worth staying. Will definitely be returning to the Hilton Arcadia Resort!
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Frequently asked questions about Hilton Phuket Arcadia Resort & Spa - SHA Plus

How much does it cost to stay at Hilton Phuket Arcadia Resort & Spa - SHA Plus?

The cost of living in Hilton Phuket Arcadia Resort & Spa - SHA Plus depends on the date, rate, number of guests etc. Enter your dates to see prices.

What are the check-in and check-out times at Hilton Phuket Arcadia Resort & Spa - SHA Plus?

Check-in at Hilton Phuket Arcadia Resort & Spa - SHA Plus is possible from 15:00, check-out is until 12:00.

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