Beyaz Melek Hotel

The staff is so f rude, not friendly at all, the way the meet guests is so bad and it’s like you can’t stay there at all

There was sometimes no hot water and no water to flush in the toilet, no internet (constantly disconnecting). Luckily there was air conditioner and bed (not really clean). Just dont stay here uless you are desperate.

There is only one working outlet in the room.
When you leave, there is no electricity (the phone cannot be charged),

There is no hot water and the internet doesn't work from time to time. no refrigerator in the room and No hair dryer, the room is of course small. There is no button for lighting, just a wire that you pull

The towels were damaged, also the bathroom is old, I really hated it when I entered the room and found a used toilet paper (not a new one).

I also requested to change the checkout date, there wasn't any problem, but there is no refund.

The only advantages of my journey were the location and the workers, they were good people

Regrettably our experience was extremely bad and ended up harming my entire family for a single night's stay at this hotel on July 3rd, 2022 as we were all exposed to COVID-19 and ended up catching it.

We heard constant coughing from the room nextdoor overnight and our suspicion and inquires as to the status of guests staying there was not acted upon (reception staff told us they were 2 foreigners who checked in to two seperate rooms for 7 days)

It is out belief that the hotel management did not take adequate precautions and do not have the required process, maturity or professionalism in place to protect their guests from risk of COVID-19.

We were exposed to the AC outlet of the room next door all night long, we were placed right next to people who were obviously isoloating at a hotel without taking precautions to prevent contagion and our 86 year old father is now fighting for life at hospital, as he became COVID + immediately after leaving this hotel.

We vacated the room at 4:30 AM that morning, as the staff were unhelpful and even apprehensive to our inquiry as to the status of the guests nextdoor and made no attempt to protect the rest of the guests staying despite our concerns and warning.

We also alerted the police and Turkish department of health dealing with Covid cases, not sure as to the outcome of those alerts as we left the hotel immediately (evidently not early enough to prevent exposure)