Eftalia Splash

I was bit skeptical at first glance, but soon all of my worries were blown away. Well, soon after checking in, because guys at the reception were not friendly, rude, arrogant and generally not helpful (after turning down their offer, they tried to upsell us an upgrade to Eftalia Blue hotel just after we wanted to check in). Rest of the staff was top tier - whole hotel is really clean, staff is (except receptionists) really nice, friendly and helpful, sometimes even striking a conversation just to talk about things around here or where to visit etc and doing their work really good. Food served here was really delicious, especially dinners and desserts. I wasn't exactly that satisfied with breakfasts, not that many things were to my taste, but other than that, everything was really good, fresh and tasty. The room we've got was pretty big, clean and in really good shape. Our room (for two people) had one double bed, one single bed and one extra, folding bed. Everything was cleaned daily, towels were changed daily too.
The inside waterpark is in good condition, pools were clean and there always were several lifeguards on duty. I can't really tell much about kiddie pools and water slides, as I didn't use them, but they seemed fine and fun. Minus one star because of rude receptionists.

Nice enough hotel. Staff were very helpful. Shop downstairs is very overpriced. Food was OK, not amazing but can't really complain about the quality. Entertainment was of a good quality and the kids enjoyed the pools, play park and kids club.

We loved everything about our holiday at splash and most of all how amazing the lifeguards were with all the kids

My son grouped up with a teenage gang and the lifeguards were so good with them ..even though the teens would pester them they always made it fun

Thank you so much Arda for making our holiday experience so good. We will be back next June ❤️

The room: Was very clean and comfortable. The bed was comfy and when we asked for extra pillows it was no problem and they were brought to the room quickly. It was billed as a large room for a family however it probably could have been a little bigger for the four of us (two adults and two kids, one 9 and one 12). There was a large dresser for cosmetics, chargers etc and a large mirror and stool for getting ready. The wardrobes had space for hanging and shelves and a full length mirror. There were also a few drawers but on the whole I'd say not enough space for a family of four to all unpack into wardrobes and drawers. There was a balcony with two chairs and a low table, and rails for hanging wet clothes / towels at the end of the day. The view from the balcony was a building site on which camels seemed to live over night. The bathroom was again very clean, the shower was lovely. A little small but on the whole there was enough room to get ready.

The hotel: Was lovely, spotless and lots of staff always on hand to help with any queries. Reception was a lovely place to sit with a drink, having a bar and a cocktail bar. The bottom floor has the main restaurant and a couple of shops which weren't that much more expensive than out of hotel shops - it cost my son £10 for a (fake obv) Turkey football top sized for a 9 year old. The lifts are very slow so worth taking the stairs if you can.

The pools: Were fab, three pools on one side of the hotel for the kids with load of slides and fun to be had. Lots of sunbeds around the pools - we never had any trouble finding four beds to put together. The other side of the pool has a bigger and deeper pool without any slides and is better for just chilling. Again there are lots of sunbeds around the pool. In the middle of the two pool areas is the pool bar where you can get cold soft drinks and alcoholic drinks all day, there's a spring water machine and a coffee machine. Also beside that is the snack bar which is open over the lunch and afternoon times for burgers, chips and other such snacks along with a waffle stand.

Trips: We went on a pirate ship trip which was amazing, it was a four and a half hour trip including lunch, swimming in the sea, seeing caves around the shoreline and generally just a lot of fun. The kids loved jumping into the sea from the sides of the ship.

Hi me and my family are just back from this Hotel. I don't normally right review but this Hotel is one of the best i'v been to for a long time. Booking in so easy and you don't have to lug your cases to your room thay get put onto a trolley and taken to your room. We had a family room in Spain its one room with one double and a pull down bed not in this hotel you get two rooms one with a double and a single the other is a double single and a pull-out same price. The food is excellent with a great choice especially for vegetarians and very clean. The pool area is very clean and plenty of spots for sunbathing no need to push or shov . YOU MUST VISIT THE SPA . If you do nothing else on this holiday go to the spa the Turkish no there stuff and the stuff are very professional I have never been so relaxed. Enjoy

I was torn between a 3 and a 4 star review. I'm going high to be charitable.

Firstly the good stuff. Rooms and hotel are clean, fridge with free water, staff on the whole are good, pools are excellent (especially for kids) and just enough sun loungers. AI drinks are fine if you aren't fussy. Location is brilliant, a short walk to the beach (or take the free bus) and access to their sister hotel Island which is massive and even more fun. Little shops on-site are reasonable, very kid/family friendly, safe, secure. WiFi is decent but doesn't cover all the hotel. There's a family of camels outside. Little supermarket over the road with the friendliest staff possible. Didn’t see a cloud all holiday, maxed out at about 37 degrees.

Bad - the entire place is designed to remove money from your wallet. For a four-star hotel, I'd expect a lot less of this. Sure - branded drinks or specific services fine, but everywhere you turn they want money. We checked in at 5AM and the first thing they did was try to sell us an upgraded room. Then they asked if we'd like to upgrade to a different hotel (!). All we wanted to do (2 adults, 2 children) was go to bed. Want ice cream? Apart from a two-hour window, you have to pay. I've never seen ice cream treated as a premium commodity. Cocktails were 7 euros a pop and nothing to shout about. Bingo was 18 Euros for one game. Do you enjoy a relax by the pool? So do I. But then someone wants to sell you a tattoo session. A Turkish Bath/Spa thing. Want a cocktail? A photo with Jack Sparrow? More cocktails? You get the idea. You couldn't move for Tip boxes in every possible location. Want fresh orange with your meal? That's another euro. I've stayed in many 4-star all inclusives, maybe Turkey is different. You weren't allowed a tray, so people were inverting tables and using them to carry multiple drinks. Classy.

Indifferent - entertainment was so-so - most of it was the on-site team doing their best, couple of dance shows, not my cup of tea. The food was edible - some of it was quite bizarre (soup for breakfast?) but you usually found something. No show cooking. Outside of the core hours it was burgers or pizza. Most outside staff (bar, lifeguards) were on their phones, smoking, or had airpods in. Electricity went off quite a few times, some people were trapped in a lift. There's a mosque nearby which has some sort of loudspeaker to call people to pray at 4-5AM. So if you're a light sleeper then take some noise-cancelling headphones. There is construction work on the other side of the road too, not ideal but guess they have to build sometime. Transfer time is huge, from check in at Newcastle to getting the room keycard was 11 hours (+2 hours time difference). That's a long time with kids, so be prepared. The minibus transfer drivers also stop off at the same shop/takeaway joint which adds another 20 mins (see above - everything designed to remove funds from your wallet). No reps on site - so no-one to give you the talk about do’s and don’ts. Or sell you stuff.

Other points:

Shopkeepers! Honestly if you venture to the strip to the right of the hotel, go nowhere near the shops. The owners are grabby, overbearing, threatening and downright abusive. After three shops I'd had enough and my kids and wife were almost to tears. Turkey, you need to get your act together if you want more westerners to spend their money in your shops. If you want bargains (fake goods etc) stick to the hotel shops or the ones next to the little supermarket. They are a little better behaved in there, only just though. Paying a few extra Lira is worth it.

Tours - there's loads of services on the coast which offer tours, they pick you up from the hotel and drop you off again. We did a Pirate Ship tour through Wonex and it was brilliant. Highlight of the holiday. I definitely recommend it - everything was done through Whatsapp and there was no money up front.

Airport food price - jesus! £47 for two 12-inch subway meals. £38 for Burger King meal and an extra drink.

First time in turkey with my 8 year old and WOW the staff are amazing! The cleaners are so good’ they left towel art every day on mine and my daughters bed and a Few of the lifeguards gave my child so much confidence in the pool as she was resilient to go in, she is absolutely gutted that two of them are not on shift today as we are leaving today, my only issue is that it isn’t as close to the island, it’s abit of a walk but they do have a shuttle bus that runs every twenty minutes..

Would I come back? YES

Amazing, first time in Turkey and it never failed to impress me. Food was different everyday and tasty. The staff work so hard keeping the area clean. There's so much to do on site, beers not that good on all inclusive but its cold and refreshing in the heat. Definitely coming back.

The 4-star Eftalia Splash Resort is situated in the stunning Alanya resort, Antalya. The hotel sits within easy striking distance of a gorgeous national park. With a great range of facilities and comfortable accommodation, this hotel is ideal for couples and families seeking a fun and relaxing beach holiday.

Air conditioned, contemporary styled rooms come with all the amenities you’d expect, including WiFi, a private bathroom and a furnished balcony or terrace. All rooms are designed to accommodate couples and families. The hotel also places great emphasis on inclusivity and offers facilities for guests with disabilities.

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