Montebello Resort Hotel - All Inclusive

Horrible experience. Did not feel safe at this place.

The shower didn’t work, and I had to call the reception twice and waited for 40 minutes before a really aggressive man let himself in (without me opening the door for him) and trod around in the room with his outdoor shoes on. He was so unfriendly that I honestly thought he’s gonna attack me. After fixing the shower and getting out my room, he prevented me from closing the door, asking me why I didn’t say thank you.

The cleaning lady tried to sell me her skeleton key for 200 lira when I told her I’ve left my card in the room. (Not just opening my door, but giving me the card that could open every door). I don’t know how many times she has given people this access in exchange for money. When I saw her the next day, she stopped me on the stairs asking for lira again.

Two waiters yelled at me in Turkish from the bar during dinner and laughed at my face when I looked at them. I still don’t know what they were saying but it’s giving bullying. It’s beyond my understanding why anyone would do that to a customer.

If you are a single traveler looking for a chill time off, definitely avoid this place. If you are travelling with a big family, I recommend you extending your budget for somewhere nicer or just staying in a non-inclusive hotel in this town. So many restaurants available next to the beach. I regret so much spending my holiday here.

We had a swim up room - generally very good and a plus point for us to be away from kids in the main pool. However, the room next door to us had other family members staying on other floors of the hotel, which when the kids all congregated in our pool could be a bit much

Food in the hotel - very poor and rarely warm. Selection is limited and no choice of ice cream / decent food throughout the day

On Day one there was no cutlery or no glasses available in the restaurant

Long queues for ice cream or pancakes at the pool area.

Lots of additional cost £70 for a late check out (extra 4 hours) room rate advertised on the wall behind reception was €40 !!

£30 for safe in the room and £20 if you wanted more than one room key !!

One of the worst hotel experiences that I had in my 20 years of travelling. The food is disastrous. I and my wife had food poisoning the first night we checked in. I even had to go to a polyclinic in order to recover. Our daughter who checked in with us but did not eat at the hotel restaurant was totally fine though. We never ate at the hotel afterwards and had to go to other restaurants for food for the remaining of our stay. The hotel management refused their responsibility and did not even care. If you want to spoil your holiday with the worst food you would ever had, yes you can stay at this hotel.

The distance from the hotel to the seaside is approximately 1 km besides that, if you want to swim in an area far from the boats and people you have to pay almost a thousand TL (2 sunbeds 1 umbrella). The rooms of the hotel are satisfying, there is only one pool and its not hygienic enough.The que for omelette at breakfast is very crowded you have to wait half an hour, the food isn’t enough and the dinner is also not satisfactory there is only a couple of things you can eat. There is no bus to the hotel they are 400 TL per person. The alcohol variety is limited (there is no tequila). The most significant problem is that there is a very unpleasant rancid smell in the the pool bar. Consider it twice before visiting.

Food disappointing. I'm vegetarian, one night salad and chips and chips were the only option. The chips were cold. I complained to the manager and he took me to the salad bar and pointed at some vegetables. He said look vegetarian you have vegetables and vegetables there.. I said just because I'm vegetarian doesn't mean I have no taste or appreciation for variety. I was wasting my time.