Harvard Square Hotel

Overall, I don’t recommend staying at this hotel. While the location is great, the hotel itself is less than desirable. Small rooms, outdated appearance and overall just not what a I consider a “boutique” hotel. Especially not worth the price. We had some not so great interactions with the front desk staff as well. Overall just not very friendly or accommodating. When we had our bags being held after check in, the staff member literally asked “where did they put it?” when we asked to receive them. Overall, just a disappointing stay and in my opinion a waste of money.

Pretty bare bone hotel when it comes to room and service. Tiny elevators and just coffee and vending machines. Great location — if that’s what you need.

The stay was actually fine. It is a no frills hotel with really pleasant hotel staff. They were so nice ! Unfortunately they are not so nice when they are inconvenienced.
During our stay, I spilled an açaí bowl. It was the middle of the night so I cleaned up what I could with tissues and left a note. We received a call the next morning - strange time to receive a call- stating that we left the room in disarray and ruined towels. We, however, did not touch any towels with our spill. We are being charged $250 for the towels that their cleaning staff used to clean the spill. The accusations and disgruntled nature of the staff is now apparent to us and what was a 5 star stay when we left is a 1 star stay now. Good thing we stayed at the Charles Hotel next door the following night ! No issues. Go there.

Very bad hotel! After a long drive from the city of Buffalo, we decided to stay at the nearest good hotel in the Cambridge area. We chose them based on the booking rating and an acceptable price. The name of the hotel is - Harvard Square Hotel.

But we immediately started having problems at the reception desk, the guy from the reception seemed very rude to us. Because of its inadequate service, we did not want to stay in this hotel. He told us that we could cancel the reservation and no money would be debited from our account. With him, we canceled our reservation and went to look for another hotel, but after leaving the Harvard Square Hotel, money was withdrawn from our account. Although on the advice of the guy from the reception, we canceled the reservation at the front desk. It turns out he deceived us

We ask you to return the money, and avoid this hotel.