Arlo SoHo Hotel

Room and sheets were very clean and I was given a quiet spot which I was really happy about. Water was well heated and pressure was perfect as well. Loved that I was able to cast my phone screen on to the TV as well. Room size was perfect for me because I was travelling solo. Location was safe and very convenient as well. But I have to say I was disappointed by the lack of bottled water and kettle in the room. I had to get my own bottle and refill it downstairs daily. Apart from this, I’d say I had a great experience and will definitely consider staying here again when I’m back in New York.

We stayed at Arlo Hotel during our NYC trip and had a really enjoyable experience overall.

The location is perfect – just a short walk to the subway, which made getting around super easy. Staff were warm and welcoming, the lobby had a stylish and relaxed vibe, and the rooftop terrace was a great place to unwind when the weather allowed.

Our room was clean and cozy, though on the smaller side (which is to be expected in NYC). The air conditioning was stable and quiet, and the water pressure in the shower was surprisingly good. We also appreciated having free access to Premier League matches on the TV – a fun bonus!

There were a few minor things to note: one day the shower only had cold water, and housekeeping usually came around 4–5 PM, which was often when we were back in the room for a break. The blackout blind was a little damaged but still worked fine. The bed had a single large duvet rather than two separate ones, which may not suit everyone – and the duvet kept slipping out of the cover since it had openings on all sides. There was also some visible mold on the shower curtain, which definitely needs improvement.

Also worth mentioning: the sink area is located in the hallway of the room, and the toilet has only a sliding door – so don’t expect much privacy if you’re sharing the room.

We didn’t try the bar or restaurant, so can’t speak to that part – but overall, it was a comfortable and convenient stay. We’d happily return (hopefully with a mold-free curtain and a better duvet setup next time!).

Was a very quick check in, with a courteous staff and calming atmosphere. Room was a little smaller than expected based upon pictures, but its quaint and really efficient use of space. It does feel oddly comforting, like a hug. Location is ridiculous and I’m sure what most people book this place for.

Warm service, perfect vibe – and the best coffee in NYC!
We had an amazing experience at Arlo Soho – everything was just perfect. The staff was incredibly kind, helpful, and welcoming. Special thanks to Kayla, the front desk manager, who went above and beyond to make our stay feel personal and comfortable.
The rooms were clean and cozy, the vibe throughout the hotel was warm and inviting, and the coffee in the lobby? By far the best coffee we had in New York.
Highly recommended – we’ll definitely be coming back!

I had a nice stay here for a work trip recently. The staff are all so friendly, I was checked in by a lovely woman (didn't catch her name but she had curly dark hair), and Al made sure I had all the information I needed when checking out. My Queen City room was on the 10th floor which had a great view. The room was cosy but fine for one. It was a bit noisy at night with some loud banging from the pipes at points which woke me up, but I soon got used to it.

I would like to flag a negative experience with the room service on my final day, which is the reason it's not a 5 star review. I ordered from the QR code in the room which goes to Lindens restaurant downstairs, as well as the bodega, however it's done through Door Dash as a third party which was a bit of an awkward customer experience. I ordered a plant-based sausage egg and cheese sandwich, but they brought the animal product version, which was really disturbing as I only realised when I took a bite. I understand these things happen, but it just showed a lot of carelessness. The smart thing to do would be to have some sort of difference in ingredients, price, or name for the two meal options to differentiate the vegan version from the meat version. My dietary restrictions are very important to me and the fact that care wasn't taken to double check my order was very upsetting, especially as I gave a good tip. The staff at Lindens were apologetic and refunded the sandwich of course, but to be honest that's the least they could do.

Other than that, my stay was great and the location is perfect for getting around Soho and seeing the river views. I felt safe as a solo female visitor.

This hotel is in a fantastic location right in the heart of Soho—close to great dining, shopping, and subway access. The room was clean and modern, making it a great base for exploring the city. While the space was a bit compact (as expected in NYC), the cleanliness and convenient location more than made up for it.

I had the pleasure of staying at Arlo Soho, and I couldn't be more impressed with my experience. From the moment I arrived, Al, the receptionist, made a lasting impression with his exceptional service. Not only was he friendly and welcoming, but he also upgraded my room to something even more spacious and comfortable than I expected, which truly made my stay feel special.

The hotel itself has a great vibe, with a modern and stylish design that feels both cozy and sophisticated. I was also delighted to check out Linden, the on-site restaurant. As someone who prefers plant-based options, I was thrilled by the variety of vegan and plant-based dishes they offered. Each meal was bursting with flavor, and you could really tell they use high-quality ingredients.

Overall, Arlo Soho provided a fantastic experience, and Al's personalized service made it stand out even more. I highly recommend both the hotel and Linden if you're in the area. You won't be disappointed!

A very satisfactory boutique hotel with exquisite and modern design. Except that the room is too small, it matches the room price

It's really too small. But this is New York, so I'll just have to bear with it.

The room was very small, but the staff were friendly, and the atmosphere was nice.