Santa Quaranta Premium Resort

We were a group of 16 experienced travelers, all friends. We stayed there for 3 nights beginning September 22, 2024. 8 of us became sick from food poisoning. After comparing notes on what we ate, it was decided we got sick from eating either a fish soup or a grilled fish. The hotel was not accommodating to us. We had a meal plan, and after the first night, we took our meals elsewhere. Some of us were violently ill for 2 days. The water in the hotel had a bad odor to it, and although the hotel said the water was potable, I did not drink it.

We were sitting on the rocks way outside the hotel area and suddenly some employees of the hotel show up and ask us to pay 1’500 Lek (15€). There were some old and rusty umbrellas randomly placed on the rocks but nobody was using them. When we asked to show us the certificate that they are allowed to collect fees for that place, they started to be very rude. Avoid that hotel! Terrible service and very unfriendly

This is not a 5* hotel Not even a 3* hotel. Services does not exist, breakfast does not have the minimum such as butter (only margarine), yogurt (only puddings) or even a toaster or bread to toast. Our rooms were at the entrance of the breakfast room, so impossible to sleep after 8:00pm with the breakfast room noice. We asked to change but we’re told it’s not possible. Internet does not work properly, it’s impossible to stay connected for more then a couple of minutes. There is garbage all around the property. Old beach furniture is abandoned at the hotel site for everyone to see surrounded of garbage. Big garbage bins are completely full to be seen at the entrance of the parking of the hotel. Staff Is seen smoking outside the kitchen during lunch time while we waited 1:30 to be served lunch. The pool and beach area access build in wood and metal is full of rust, completely destroyed due to the rust accumulated during the year without any renovation or maintenance. One of the stairs that gives access to the beach is even not operational as the stairs broke because of the rust. Screws show full of rust and broken. The rooms don’t look nice, despite having been renovated recently. The shower is badly build so the water comes out so much that it completely floods the entire floor, making it impossible to use. Definitely a place not to recommend, specially not if you look for a 5* hotel