Queen Nelly Park Hotel
Rooms and prices
Description
Located in Kiten, a 7-minute walk from South Beach, Familia Fantastiko has accommodations with a garden, free private parking, a terrace and a restaurant. This 2-star hotel offers a kids' club, an ATM and free WiFi. The property provides a shuttle service, while a car rental service is also available.
At the hotel, all rooms have a patio with a city view. Complete with a private bathroom equipped with a shower, all rooms at Familia Fantastiko have a flat-screen TV and air conditioning, and some rooms also offer a balcony. Guest rooms will provide guests with a fridge.
A buffet, vegetarian or vegan breakfast is available at the property.
Poda Birdwatching Spot is 28 miles from the accommodation, while Amphitheatre Apoloniya is 17 miles from the property. Burgas Airport is 40 miles away.
Policies and conditions
- Child Policies: Children aged 1 and above are welcome at this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Vegan, Vegetarian Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the Hotel: Visa, AmericanExpress, MasterCard
- Check in time: 14:00-23:30. Check out time: 01:00-11:30.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Smoke-free property
- Heating
- Security guard
- Express check-in/check-out
- Garden
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Non-smoking rooms
- Fridge
- Family room
- Carbon Monoxide Detector
- Smoke Detector
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Toiletries
- Wheelchair Accessible
- Iron and board
- Luggage storage
- Laundry
- Safe-deposit box
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Restaurant
- Free Wi-Fi
- Internet access
- Car rental
- Airport transportation
- Transfer services
- Barbecue grill(s)
- Picnic area
- Fishing
- Parking
- Parking nearby
- Swimming pool
- Outdoor pool
- Tennis court
- Fitness facilities
- Doctor
- First Aid Kit
- Children's playground
- Extra decontamination measures
- Personal protection equipment for guests
- Additional measures against COVID-19
The nearest beach is located on the distance of 170 m. It takes 3 minutes To the beach!
The distance to the sea is 230 meters
Street view
Video: Queen Nelly Park, Kiten, Bulgaria
Map
Reviews
On the plus side, the rooms and the hotel looked exactly like the photos, so there were no unpleasant surprises upon arrival. The location was convenient, with shops, restaurants and a local train stop nearby. Cleanliness was impeccable, with daily towel changes, weekly sheet changes, and well-maintained hotel grounds. The animation team deserves special mention. They were truly outstanding; they spoke English fluently and actively engaged guests around the pool, inviting everyone to join in activities like water polo, pétanque, darts, mini disco etc. Most of the staff were very friendly, although, unfortunately, two receptionists were unprofessional and unhelpful, with limited language skills to Bulgarian and little Russian, making communication difficult.
However, there were several downsides to our stay. The food often looked better than it tasted, though we could always find something tasty. The restaurant frequently ran out of glasses, so we had to drink from plastic cups, which was disappointing. Noise was another issue, as the music from nearby clubs, particularly the bass, could be heard even with the windows closed, disturbing our sleep. The walls between the rooms were also quite thin, so we could hear everything from neighboring rooms. Additionally, the trash bins in front of the hotel emitted a strong, unpleasant smell. Another major drawback was that the hotel’s gates were locked, forcing us to use the main entrance, which significantly increased the walk to the beach—something we didn't expect. Lastly, our room had only one available electrical outlet, so we had to unplug the noisy fridge and move the extra bed to access another outlets.
Overall, while the hotel had its strengths, such as its cleanliness and the excellent animation team, the issues with the reception staff, the lack of proper glasses in the restaurant, the noise, and locked gates were significant drawbacks.
TERRIBLE end of vacation. She even took plate out of my sister's hand durning lunch?! (That we paid for!)
After a while I got it solved with my travel agency.. It just made my experience terrible. Couldn't imagine what it would be like without one.
+ Rooms are quite nice except for the bathroom that just looks good, but it's not practical.
- Only one room key, you have to keep yours at reception if you want to be independent from others. They never verified the identity of anyone who tried to get that key.. so really not secure.
+ We got fresh towels everyday. The hotel seems clean.
- One day we went for whole day trip and cleaning lady left out room unlocked! UNACCEPTABLE
- Personell does not speak English.
- You gotta walk around smelly trash bins through main entrance because other entries are locked.
- Foods look way better than they taste.
+ Quite good ice cream and Pizza.
- Night sleep is terrible. Restless nights for me. - Strong bass from nearby club 00:00-04:00 local time. Early in the morning crying kids from other rooms. Looking forward to enjoy peace at home.
- No power outlet near the bed.
I recommend the hotel owner to invest into digital key cards for rooms and other entries to the hotel that supposedly must be now locked.. It would make the stay for guests better and rooms would be more secure when you can just lookup who entered that room etc.. now security is kinda bad with just one security camera aiming at entrance to the technical room
Replacement of personnel at reception would make our stay wayy better.
Just make them learn 30 English phrases... At least they could do something else than just sit with their mobile phones.
(Many times when I went there to pick my room key they stared at me like a monkey and didn't say a word...)
Only two notes. The children's pool was cold (it was build under the shadow of trees), and I didn't saw life guard nier the pool.
In general I would come back again there.
Very clean and rooms with modern furniture.
Good location.
Nice and kind staff.
Frequently asked questions about Queen Nelly Park
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from to the nearest beach?
It takes 3 minutes to reach to the nearest beach.
Which sights are located near ?
The nearest sights are: Karaagach (1.7 km) and Ropotamo (10 km)
Which room categories are available in the ?
You can book Standard room, Standard Single room, Standard Single room with balcony, Standard Family room with balcony, Standard Double room, Standard Double room with garden view, Standard Double room with balcony, Deluxe room, Deluxe Family room, Suite, Suite with balcony, Family Suite, Double Family Suite, Apartment, 1 Bedroom Apartment, 1 Bedroom Double Apartment in the hotel. Please check room availability by choosing your dates
Are pets allowed at Familia Fantastiko?
No, pets are not allowed at Familia Fantastiko.
Does Familia Fantastiko provide breakfast?
Yes, Guests staying at Familia Fantastiko can enjoy breakfast during their stay. Breakfast option(s): Vegan, Vegetarian.
How to get from the closest airport to Familia Fantastiko?
The closest airport is Burgas Airport, and it is about 55 mins from hotel by car (63.8 km).
What is the cancellation policy for Familia Fantastiko?
The cancellation policy for Familia Fantastiko varies depending on the type of room and booking conditions.
