Best Hotels in Edmonton

The breakfast was good however the server was not good, never even said good morning or brought me a menu I had to ask if there was a menu or only the option for buffet

Customer Service is beyond good here. Upgraded rooms, chocolate treat!! Very clean hotel. The Lounge is where it's at if you want to be treated like royalty. I would come back and stay at that hotel just because of him

Had a great stay at this hotel. Parts of it seemed older, but it was kept clean and neat. The staff were friendly. It was easy to get to, but not on a main road. The food was great. We will stay there again.

Edmonton is an underrated city. It's a fun city with full of surprises and beautiful people. I recommend this city to all of my friends and family!

However the hotel employees were very willing to open the door to the stairs to us which was lovely. But it is a lot nicer for pet owners to be on lower floors with access to stairs

Overall this hotel is nice and clean. The restaurant is a bit overpriced. I would stay here again however not with a pet. We were put on the 6th floor with a dog

The design and deco of the hotel halls blew my mind despite the pricing being really reasonable. Sandra, Joan and Rose) were really helpful in the organising and planning of the wedding, I could not thank them enough

It was just really nice and a welcome change from the same basic hotel rooms you'd find at a Best Western or Sandman. This felt more like an experience. Front desk ladies were also very kind, easy-going, and helpful

Also, our family and friends that stayed in the hotel for two nights to attend the wedding were impressed with hotel and my wife & I shared similar view having spent our first night after being married in the hotel

Great staff! So friendly The French lady who works at the bar down stairs is Absolutely amazing. I have worked in customer service for years and I was so impressed with her

She handled it like a champ! She is the reason I came back to stay the second time and will continue too!! Can’t remember her name but she’s amazing :) Keep it up

I stayed twice and both times this lady was working her but off and still friendly !!!! She never slowed down and still always smiling and it was sooo busy

I live in hotels for 6 months a year for work, so a solid 3 with 4 in rooms and service is a pretty good rating from me. Breakfast looked great, but there were about 100 people at it so we decided to eat after check out

I've stayed here 40-50 nights as well as many other hotels across Canada in the past year and this hotel has by far the best customer service, friendliest staff and cleanest rooms

Shout out to Paul who's always very attentive to details and always ready to make my stay enjoyable and comfortable ! The kitchenette which includes a fridge, microwave and dishwasher are really practical and I'm able to buy and make my own healthy food

Located just off what I call Hotel row. Got in late and the air conditioner made noise all night. I asked for a refund in the AM and Paul did a great job to help us. Thanks Paul for caring about our stay

The Home2 has been my second home on and off in the past 2 months because of my work. I have to say that service is absolutely beyond expectation and the staff pays special attention to my needs

Rooms are painted yellow which makes them seems older than they are. Nice curtain in our room to separate king bed from pullout

The place was a great location. Not only the location was good but the room was clean and the staff helped out when needed. They messaged me before and after to see how my stay was

It is more of a building issue than the hotel itself, but the water temp in the shower can fluctuate either way for a few seconds during a shower so best to be aware

So having the good service and quiet space to go sleep was great

Proximity to U of A is excellent, easy walking distance to our daughter's residence/hospital/Jubilee Auditorium

Also I double booked rooms and they called to confirm and gave me the lesser expensive room. I also was to drop off my bags and leave there until my check-in. My child was having an operation at the hospital

They were able to get me extra coffee packs for my room as I had requested no daily housekeeping for my stay. The fitness gym was well stocked with a variety of weights and was not too busy when I was there

It seems like a condo building being used as suites. A smart idea. The parking is bit of a hassle as it is located in Edmonton downtown. But the reception was friendly and helpful. Clean rooms and good amenities!

We were looking forward to staying at the Canterra Suites because of the online description. Full kitchen, wifi, good location, etc

I hosted my best friend's bachelorette this past Saturday and we all had an amazing time in the 3 bedroom suite we booked

I would like to give Kristina,desk clerk,much appreciation for being informative,friendly and professional. The leather bench in living room,can be turned into a table,by lifting the top,I did not know

If you drive,there is parking,must register your vehicle. I highly recommend the Canterra,Modern,sleek,clean. The deposit will be returned,upon inspection of Suite. 4 business days via Mastercard

My third visit to Canterra Suites. Great location. Well furnished, spotless and wonderful helpful staff. Great kitchen. Supermarket nearby. Makes being away from home very comfortable.

The L2 grill got rid of the buffet and their kids menu was not too kid friendly. Just look to eat out in the mall if trying to feed little kids. Finally we used valet parking. They were great especially when it was -30

We stayed here for 3 nights in September 2024 and we got the Roman theme room. We love it! It has a huge Jacuzzi! Very nice! We were here just to visit Edmonton Mall and the hotel is connected to it

That's awesome! And thank you for letting us checked in early

The jets/lights didn’t work in the tub and nobody followed up to assist. We were told we needed to purchase an adult pass for galaxy land to ride along with our toddler, however it turns out it wasn’t needed

It was a bit of a fight to have the charge refunded but they did do it, so thank you for that! The staff that worked room service were amazing, 10/10 friendly lovely people! Front desk not as much

Reaching the front desk from your room is near Impossible, you get put through a switch board of sorts and 9/10 times nobody at the front is available to take your call

Breakfast was good. Always kept food filled.just wish there was more variety from day to day.

They have an awesome pool for kids!! 1 waterslide, a toddler water feature and a hot tub. The pool, while they say is heated, felt chilly. The pool is 1meter deep at max. My kids had an absolute BLAST there! Free wifi

😉 The sofa bed was about a Double size. Very polite, but nothing that really made me think "wow!". They allow dogs, but you must book the appropriate room in advance for that. Lots of signage for indigenous support

My kids and I stayed 1 night here. Free breakfast was great and served until 10am. We had a king suite with jacuzzi tub and sofa bed. The shower stall was massive, perfect for 2 people

Bathroom is on the smaller side. There was an older smell in the air in our room when we first walked in but you forget about it quickly

Calling the number sucks - go to the desk. They are super helpful and professional. The rooms are basic, clean and very nice. The pool and hot tub area is great

Very good experience. The front desk staff is very good and friendly. I like them！

Such an amazing place with great view from rooms . Staff were pleasant .

Comfy beds, quiet room, and staff was very lovely. Bathroom was a decent size and showers were good. We were only there for one night, but overall it was a great location to walk to Rogers Place!

The hotel is located in downtown, and you can park for free in the underground parking lot. The hotel decoration is quite old, and there are few sockets in the room. There is only one socket except in the bathroom

The room we were initially given was next to the equipment room, which was noisy at night. After reporting it to the front desk, we were moved to a larger suite on a similar floor

The cleaning is average, and the pillows are high, which makes it uncomfortable to sleep. This is a rare chain hotel that does not even provide bottled water