Fairmont Chateau Laurier
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Rooms and prices
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
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
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

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

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
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
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Description
Hotel opened in 1912, renovated in 2013. In this hotel 429 rooms, 6 floors.
Policies and conditions
- Check in time: 16:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Electric car charging
- Non-smoking rooms
- Room service
- Family room
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathrobe
- Linens
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Coffeemaker
- Internet
- Wi-Fi in the hotel
- English
- French
- Multi-language staff
- Bike rental
- Hiking
- Parking
- Parking nearby
- Swimming pool
- Indoor Pool
- Beach/pool towels
- Business center
- Event facilities
- Fax machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Doctor
- Massage
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Family/Kid Friendly
- Skiing
- Pets allowed (under 5 kg) (surcharge)
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Video: Fairmont Chateau Laurier - Rideau St, Ottawa, Ontario
Map
Reviews
First, the rooms are in very bad shape. Yes, I know it is meant to be a historical landmark which means it is an older building. However, the rooms are not only outdated but dusty, smelly, and dirty. You can tell everything including the curtains, bed sheets, and furniture is old and has not been replaced in a long time. The hinges are rusting and the wall paper peeling. Even the robes and slippers look tired and reused too often. The mattresses are too soft and have zero support. Overall, the stay was not comfortable at all, and I couldn’t wait to leave. For the prices they are charging, I am sure they could afford some new renovations and furniture.
Additionally, service was barely there. When I arrived, there was only one person at the front desk and a line up of guests waiting to check in. Given the lack of resources, check in felt rushed and unwelcoming.
Overall, I don’t believe this hotel deserves its 4 star rating anymore. Fairmont needs to seriously reconsider the current state of the rooms and whether or not the hotel lives up to its brand name at all.
Other than that, there was a lot of little things that make this hotel bad value. The toilet was not level and tipped when sat on, resulting in a loud clank. There were lots of wear and tear on the rooms, which were generally dark and had exposed cords. Service was a mixed bag - the person who checked us into the hotel didn’t even say hello or provide any information about the amenities, some partially eaten room service was left in the hallway for 24 hours from another guest and nobody cleaned it up, but the doorman on the way out was very friendly.
If you are curious about this hotel, just walk around it. You will experience all the good things it has to offer. Being a guest adds nothing to the experience.
Firstly, I must commend your team for the warm welcome and efficient check-in process upon our arrival. Our room, boasting two double beds and offering a stunning view of the city and the picturesque fall scene of the Rideau Canal, was indeed spacious and comfortable. The presence of two bathrooms, each with a shower, was a pleasant surprise and added convenience to our stay.
Exploring the hotel and its surroundings was a delight. The gallery, both indoors and outdoors, provided fascinating insights into the history of the area, and we thoroughly enjoyed learning more about the rich heritage of the Rideau Canal.
Your hotel's amenities, including the indoor pool and gym, were well-maintained and contributed to a relaxing and enjoyable experience. Additionally, the thoughtful birthday amenity for my hubby was a kind gesture that did not go unnoticed.
Due to our brief one-night stay and the unavailability of a reservation, we were unable to dine there. However, this gives us all the more reason to return in the future and indulge in the culinary delights your establishment has to offer.
In conclusion, we would like to express our gratitude for the hospitality extended to us during our time at your hotel. We thoroughly enjoyed our stay and appreciate the efforts of your dedicated team. We look forward to the possibility of returning in the future and experiencing all that Fairmont Chateau Laurier has to offer.
Breakfast at the restaurant in the hotel was very tasty and the server was extremely polite and attentive. My only critique is that there needs to be either a cheaper buffet option/ pay what you take from the buffet, or more lighter options on the menu. I decided to go through the buffet one day as the menu items sounded too big for my appetite. I got 1 slice of toast with jam and a few pieces of melon and I was charged $45.
It was somewhat difficult finding a drinking water tap in the hotel.
Frequently asked questions about Fairmont Chateau Laurier
How much does it cost to stay at Fairmont Chateau Laurier?
The cost of living in Fairmont Chateau Laurier depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which room categories are available in the Fairmont Chateau Laurier?
You can book Other, Economy room, Economy Single room, Standard room, Standard Duplex room, Standard room with canal view, Standard room with city view, Standard room with park view, Standard room with water view, Standard room with view, 1 Bedroom Standard room, Standard Club room, Standard Single room, Standard Single room with city view, Standard Single room with park view, Standard Single room with view, Standard Single Club room, Standard Double room, Standard Double room with canal view, Standard Double room with city view, Standard Double room with view, Standard Triple room, Standard Triple room with city view, Standard Triple room with view, Standard Quadruple room, Standard Quadruple room with city view, Standard Quadruple room with park view, Standard Quadruple room with view, Standard Family room, Standard Family room with city view, Standard Family room with view, Standard Double room with courtyard view, Standard Double room with park view, 1 Bedroom Standard Double room, Standard Double Club room, Standard Double Family room, Standard Double Family room with city view, Standard Double room with water view, Standard Quadruple room with canal view, Standard Quadruple room with courtyard view, Standard Quadruple Family room, Business room, Business Double room, Superior room, Superior room with view, Superior Single room, Superior Single room with view, Superior Triple room, Superior Triple room with garden view, Superior Triple room with view, Superior Quadruple room, Superior Quadruple room with view, Superior Double room, Deluxe room, Deluxe room with canal view, Deluxe room with city view, Deluxe room with courtyard view, Deluxe room with water view, Deluxe room with view, 1 Bedroom Deluxe room, 2 Bedrooms Deluxe room, Deluxe Single room, Deluxe Single room with city view, Deluxe Single room with view, Deluxe Double room, Deluxe Double room with canal view, Deluxe Double room with courtyard view, Deluxe Double room with view, Deluxe Triple room, Deluxe Triple room with city view, Deluxe Triple room with view, Deluxe Quadruple room, Deluxe Quadruple room with courtyard view, Deluxe Quadruple room with view, Deluxe Family room, Deluxe Family room with view, Deluxe Single room with courtyard view, Deluxe Double room with city view, Deluxe Double Family room, Deluxe Quadruple room with canal view, Deluxe Quadruple room with city view, Deluxe Quadruple Family room, Deluxe Quadruple Family room with view, Deluxe Single room with park view, Premier room, Premier Double room, Executive room, Executive Single room, Executive Triple room, 1 Bedroom Executive Quadruple room, Executive Double room, Premium room, Premium Single room, Premium Double room, Grand room, Grand Single room, Grand Double room, Grand Double room with view, Luxury room, Luxury Single room, Luxury Triple room, Luxury Double room, Luxury Quadruple room, Junior Suite, Junior Suite with view, 1 Bedroom Junior Suite, Single Junior Suite, Double Junior Suite, Triple Junior Suite, Quadruple Junior Suite, Family Junior Suite, Double Family Junior Suite, Standard Junior Suite, Grand Junior Suite, Suite, Suite beachfront, 1 Bedroom Suite, 2 Bedrooms Suite, Single Suite, 1 Bedroom Single Suite, Double Suite, 1 Bedroom Double Suite, Triple Suite, Quadruple Suite, 2 Bedrooms Quadruple Suite, Family Suite, Double Suite with city view, Double Family Suite, 1 Bedroom Quadruple Suite, Standard Suite, Standard Double Suite, 1 Bedroom Standard Double Suite, Business Suite, Superior Suite, Deluxe Suite, Deluxe Single Suite, Deluxe Triple Suite, Deluxe Quadruple Suite, Deluxe Quadruple Suite with city view, Deluxe Double Suite, Executive Suite, Executive Single Suite, 1 Bedroom Executive Single Suite, Executive Double Suite, 1 Bedroom Executive Double Suite, Presidential Suite, Presidential Double Suite, Grand Suite, Grand Double Suite, Villa, Villa with view, Double Villa with view, Quadruple Villa with view, Deluxe Villa, Deluxe Double Villa with view, Deluxe Quadruple Villa with view, Cottage, Cottage with view, Deluxe Cottage, Deluxe Cottage with view in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Fairmont Chateau Laurier?
Check-in at Fairmont Chateau Laurier is possible from 16:00, check-out is until 12:00.