Holiday Inn Express Vancouver Airport-Richmond, an IHG Hotel

The comfort of the room, breakfast included & easy transport links.

One of the cleanest rooms I've had! I read the reviews about Costco having loud trucks at night so I requested a top floor room. We didn't hear any noise! All went well until about 4:45 pm, when my hubby flushed the toilet, the water won't go down all the way. I called the front desk and the young man said "I'll go up and BRING YOU A PLUNGER." I asked where the maintenance guy is, and he said he was gone for the day. I worked in property management and know how this goes. Bushy haired boy at the front desk needs training in customer service. When I tried to use the ground floor women's restroom, it was "under maintenance." So dear hotel, that's a sign you need to call the rooter...before your main line backs up! I also don't appreciate eating the eggs for breakfast that don't taste like eggs, it seems fake.

First time staying here and it was alright. We used the shuttle from Vancouver International airport. Driver was friendly and helpful. Checked in and out went smoothly. Not a lot of choices to eat around the area. The room was small and a light bulb was out. The breakfast was sufficient and better than expected.

Few frills but just the ticket when you need to leave a vehicle parked for an indefinite interval. Surprisingly, unerringly friendly staff.