La Grande Residence at the Sutton Place Hotel
Rooms and prices
Description
In this apart-hotel 164 rooms, 18 floors.
Services and facilities
- ATM
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Ticket assistance
- Gift shop
- All Spaces Non-Smoking (public and private)
- Reception desk
- Electric car charging
- Non-smoking rooms
- Room service
- Fridge
- Cable TV
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Iron and board
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Iron
- Bar
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Microwave oven
- Packed Lunches
- Free Wi-Fi
- Internet
- Spanish
- German
- Russian
- English
- French
- Korean
- Multi-language staff
- Japanese
- Chinese
- Tour assistance
- Hiking
- Sun Deck
- Ping-Pong
- Parking
- Parking nearby
- Garage
- Swimming pool
- Spa tub
- Indoor Pool
- Business center
- Event facilities
- Conference Hall
- Fitness facilities
- Golf course (within 3 km)
- Solarium
- Massage
- Steam room
- Sauna
- Spa
- Babysitting and childcare
- Pets allowed
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Video: La Grande Residence at the Sutton Place Hotel 5⋆ Review 2019
Map
Reviews
Service and rooms 1 star - Long story short, the toilets in our suite (2 bed and 2 bath) stopped working at 10pm at night. I became aware of this as there were loud gurgling sounds coming from the bathrooms. After the staff tried to fix the toilets, we were moved to another suite (now it's around 11pm) and we have to pack everything up and move. Anyone with kids could imagine what this would be like... Naturally, there was a discussion between myself and the Manager about being compensated for this. However when I went to check out the details of this agreement were nowhere to be found and so it was not honored.
Regarding my two star rating for location, while the location is ideal, it's essentially the same as the majority of the other hotels located downtown Vancouver. However, in retrospect, I think the hotels located near Coal Harbour would be quieter. The hotel is located just a few blocks down from a hospital so you hear sirens throughout the day and night.
There is more to add but honestly I just want to put this disappointing experience behind me.
Consider yourself warned. I do not recommend this hotel to anyone.
Everything else was mediocre to bad. The gym was super dirty, dust and hair all over the floor and the steam room was so bad that we didn’t go in.
We got charged an extra 20 Cad for another random tax (Canada is full of those surprises anyway - never expect to pay what you think you would pay or what the price tag says) and the reception initially told us was due to fx and while I showed them it wasn’t they said it’s due to this new tax they haven’t notified us about .
Frequently asked questions about La Grande Residence at the Sutton Place Hotel
How much does it cost to stay at La Grande Residence at the Sutton Place Hotel?
The cost of living in La Grande Residence at the Sutton Place Hotel depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which room categories are available in the La Grande Residence at the Sutton Place Hotel?
You can book Other, Standard room, 1 Bedroom Standard room, 2 Bedrooms Standard room, Standard Single room, Standard Quadruple room, Standard Double room, Deluxe room, 2 Bedrooms Deluxe room, Deluxe Single room, Deluxe Quadruple room, Deluxe Double room, Executive room, Executive Double room, Premium room, Premium Double room, Classic room, Classic Double room, Suite, 1 Bedroom Suite, 2 Bedrooms Suite, Single Suite, 1 Bedroom Single Suite, 2 Bedrooms Single Suite, 1 Bedroom Double Suite, Triple Suite, 1 Bedroom Triple Suite, 2 Bedrooms Triple Suite, Quadruple Suite, 2 Bedrooms Quadruple Suite, Double Suite, 1 Bedroom Double Suite with balcony, Superior Suite, Superior Double Suite, Deluxe Suite, 1 Bedroom Deluxe Suite, 2 Bedrooms Deluxe Suite, Deluxe Single Suite, 1 Bedroom Deluxe Single Suite, 2 Bedrooms Deluxe Single Suite, 1 Bedroom Deluxe Double Suite, 1 Bedroom Deluxe Triple Suite, 2 Bedrooms Deluxe Triple Suite, Deluxe Double Suite, 1 Bedroom Deluxe Double Suite with city view, Executive Suite, 1 Bedroom Executive Suite, Executive Double Suite, Premium Suite, 1 Bedroom Premium Suite, 2 Bedrooms Premium Suite, 1 Bedroom Premium Double Suite, Grand Suite, 2 Bedrooms Grand Suite, Grand Double Suite, 1 Bedroom Grand Double Suite, Luxury Suite, 2 Bedrooms Luxury Suite in the hotel. Please check room availability by choosing your dates