Hotel Engel Obertal

Unfortunately it did not meet our expectations.

We stayed 1 night at the Wellness & Genuss Resort - Engel Obertal and these were our impressions:

Great was:
- the reception with suitcase pick up, champagne and the accompaniment to the room.
- The very nice entrance area.
- The beautiful & very clean room. With a welcome gift (fruit, chocolate & water).
- The dinner: There was really no shortage of indulgence here. We had the 5-course menu with salad buffet, porcini mushroom soup, beef fillet, fish wrapped in bacon, cheese platter to choose yourself & Grand Manier mousse for dessert. All the dishes were delicious and prepared with great attention to detail. The service was also super nice.
- Breakfast was great 👌 the corner where you could squeeze your own juice with fresh fruit. Freshly prepared egg dishes, fruit, pancakes, various teas, sparkling wine, cheese. Teas, sparkling wine, cheese and meat platters, cornflakes, various breads, sausages, etc. breads, sausages, etc. Everything your heart could desire!
- We left with freshly baked bread and water for the journey home.

Why we wouldn't come back:

- The building site, which we were not informed about. I'm a bit tired of hotels that carry out major renovations without informing guests (and yes, there are other ways). The front façade of the hotel is currently being scaffolded and the terrace of one of the restaurants is being completely renovated (see pictures). Even though it may not bother many people and we did not experience any noise disturbance.

I would at least like to have the opportunity to decide for myself whether to check into a hotel with a building site. At a 5-star hotel in Scotland, we were informed of this in advance and could then decide whether it bothered us or not.
- the sun lounger situation: when we arrived - without exaggeration - all the sun loungers were occupied. The sunbathing area was full. The person at the spa couldn't really help us. And the receptionist also referred us to the spa staff again (super helpful when the person couldn't help us) ... We then found two sun loungers that were still free somewhere and put them in the shade (there were no more parasols).
- Some other things that weren't great: the sun loungers were okay, but the side table was a plastic table. Also, the water fountain by the pool didn't work and we felt that some areas should have been cleaned better (e.g. the sliding glass door from the indoor to the outdoor pool).
- We found a pair of pants (presumably from the previous guest) in the room.

Since the wellness pool area did not convince us and since we are of the opinion that the construction site should have been declared, we would not come back. We have high expectations of a 5 star hotel for the price, which unfortunately were not met.

As described above, there were also many positive points, which should make the feedback objective and helpful.