La Reine Hotel

I worked at this hotel for about 10 months without any medical or social insurance or an official contract.
During that time, I experienced poor management and continuous work pressure, often working alone at the reception for long time.
In early August, I informed HR and all the staff that I planned to leave, to avoid any excuses about unpaid dues.
That month was extremely exhausting.
I worked full overtime, especially during the manager’s vacationv for 15 days, sometimes up to 16 hours a day
When I received my August salary, the overtime payment was missing.
When I asked HR, they said the payroll sheet hadn’t been approved yet, even though I used to receive my overtime payments by bank transfer very quickly before.
After that, I decided to leave. About 10 days later, HR called me asking to return since there was no one at the reception.
I agreed, hoping to receive my dues, and I worked five more days (from September 12 to 16), but I still didn’t receive the August overtime or the 5 days’ salary.
HR even gave me a official written note promising a bank transfer by September 29, but no payment ever came.
My name is Kerols or Carlos, as many guests knew me
I’m sharing this because it was a very difficult experience, and I want people to understand what I went through.
I’m not giving up on my rights and have already filed an official complaint with all the required documents.
This review is based on my personal work experience and aims to share it transparently.