Pensee Royal Garden in El Quseir

Cordial and friendly staff and animators,management always smiling and friendly. Beautiful reef and sunshine in February, which made me wonderfully relaxed during this nice holiday. Without crowds, noise and lots of stimuli. It was also important to me that there was no waste of food and resources there, something we should pay attention to in our choices. In many aspects the care for the environment caught my eye. I hope that after the renovations and the time of change, this attitude of caring for resources will not change.

I wanted to give it a 5-star rating but there are some pros and cons to it so I will make another rating Price 10/10 (best value over money) rooms 6/10 (phone not working, no instructions on the safe, tv signal poor, master key not working doesn't turn off electricity, poor air conditioning) (View Good, Spacey) Food 7/10 (food is good but not lots of choices you will suffer if you are picky, and the bakery is horrible) Drinks 1/10 ( hard or soft is terrible except tea and nescafe) beach 8/10 (if I counted their neighbor beach as well) Staff 10/10 animation team 3/10 (they need improvement) summary staff is cool, nice hotel, good prices, need improvements regarding F&B, the beach is acceptable, the animation team is so dull, i would totally recommend it without any hesitation

The hotel is very clean, staff very friendly, the hotel is very nice also if you like to have a relax Holliday. Animation team very amazing they do everything to make the guest happy, special thanks to Roo

Beach very good animation team very good and very nice spacifically Roo is a nice girl and so sweet the team in the bar and restaurant is so kind i will come back agin the hotel is so nice and very cheep

We had a lovely stay at pensee hotel, we were two friends travelling together and got welcomed so nicely. The staff is super friendly and are always ready to help, especially Mario, who has your drink ready the moment you sit down. We were more than satisfied with the food, plenty of options and you’re able to get a snack almost any time. The cooks who served us were also always open for a joke and making sure you had a good time. At the beach you have everything you need and you have the option to put up a sign so no one disturbs you which is amazing for a relaxing afternoon. The spa is great and the massages are such a good deal, we went for multiple sessions and wished we had booked even more. Besides there’s also a lot the do and the animation team is super enthusiastic to make sure you’re entertained and animated. Overall a great stay! We’re already planning on coming back 😊

We are family of 3 and stay for 12 days. We really enjoyed our holiday. Hotel is located very close to the bay with amazing coral reef. Staff is very very nice, helpful and always kind, helpful. Rooms are clean. Food is good, you always can find something you like. Animation team is great- they have a lot of energy, always around you. They do they work perfectly- a lot of atractions during a day and evening. We recommend this hotel as a very good place to stay. Very good is also fact is very close to the beach, which is very close from the sweeming pool. Wonderful people as a staff make this place special.

***** THANK YOU PENSEÉE CREW ***** Quick review: - 7 star Service staff and animation team - SO NICE PEOPLE - Top Hotel Garden with nice pools - Big room with big terrace and amazing view - Tasty Food - TOP beach & beautiful underwater world - perfect for snorkelling. - Beduin Tent on the beach is worth a visit. - AmunSpa - great massages This is a beautiful place! It's in the middle of nowhere between Hurghada and Marsa Alam surrounded by ocean and dessert. * For us this is exactly what we needed & wanted. * From the moment we entered the Hotel we were greeted in an extremely friendly way. We arrived after 11PM and there was still (hot) food prepared for us and we got a tasty welcoming cocktail. We got a huge room with big balcony (although only booked the smaller bungalow). The beach/riff is just mind-blowing, so much beautiful fish to discover. BUT please never step on the corrals! So this beautiful underwater-world stays in tact. Also the umbrellas and sun-beds are in great distance to another, so that it is really relaxing with so much space. The whole service stuff (gardeners, cleaners, reception, bar & service staff, lifeguards, beach crew, the kitchen crew, manager (+ CM Herma) & and the fantastic animation team) are just all wonderful people, always smiling & being helpful although having so much work to do. A special shout out to the beduin baker (Papa), making every morning & evening fresh Beduin bred + delicious pancakes in the pool bar during the afternoon. Roomservise exceeded all our expectations. The room was made EVERY day and most of the day they made us smile with a new arty towel figure. ;) Food was every night extremely delicious, prepared and presented with so much love to detail - mind blowing again - and more than enough to choose from. Drinks were good, once you get used to the Egyptian sprit. ;) If you want a super delicious cocktail, YOU NEED to visit the beduin tent on the beach. For the small extra money you can drink a delicious cocktails & try a variety of beduin drinks in wonderful spot. HUGE shout out to the two guys being there day & night (Thomas & Mohamed), wonderful human beings, that thought us a lot about Egyptian culture. Shoutout also to the great animation team (Anieta, Boika, Ali, Jimmy & Galil) always bringing great energy and smiles without being too much. Running activities such as yoga, water-gym, ball games, a colour party on the beach and much more. Jimmy even being the Fakir - blowing your mind if you are there to watch it. Need more reasons to visit this paradise? AmunSPA - you can get a great hamam, massages, face cleaning or hair cute. The staff here is just as awesome as everyone else. Shoutout here to Hassan, such a good guy! Lastly we can really recommend the quad tour, that you can book with Mido. His colleague Omar then takes you into the dessert, visiting a beduin place, trying so many different herbs, tees, essences & spices and learning about those. If you don't visit, you

This hotel offers excellent service and the animation team (especially Jimmy and Ali) really made impressive and surprising shows and offered fun activities all day. Snorkelling was fantastic as well!

The hotel was not too busy. There were always beds available at the beach and by the pool. Meal times were a bit busy and some queueing for food - especially at lunch time when everyone wanted to eat at the same time. Drinks are served in single use plastic cups during the day but staff did fill your own cups if you brought them. It is important to note that the drink range in Egypt is not quite what you would expect elsewhere in the world and the local wine/spirits are an acquired taste. The beer is OK and soft drinks were generally branded (full sugar) options. (However, this is not the fault of the hotel and representative of Egypt as a whole.) I would recommend the soft all inclusive option if you are not likely to drink much. Food was plentiful and fresh with a wide range of options - standard hotel food. The Egyptian/Oriental meal was up there with the best food we have had in Egypt. The grounds were being attended to by a number of gardeners and it looked excellent. The beach was very clean and lifeguards collected plastic etc that washed up in the beach. The coral is right off the beach and so was great even for those that don’t swim. We saw lots of different species of fish. It would be nice to have a jetty to access the deeper parts and more exotic corals though. The pools were all open and the water was clean so a pleasure to use. Rooms were OK. The beds were not the most comfortable but to be fair, they were good for the price we paid. There were lots of people selling things on the beach but did leave us alone when we explained that we weren’t going to use their services (- things are much more expensive here than elsewhere in Egypt). The only negative about our stay was that my son was unwell and the pharmacy on site tried to charge us more than 10x the normal price for medications. I don’t like being ripped off so we found it outside the hotel.