Gran Tacande Wellness & Relax Costa Hotel

Staff were all lovely from reception to the housekeeping to the bar and restaurant area. Room was clean very big with all toiletries. Loved the chocolates and turn down service. Food was all fresh with a huge choice. Will definitely be back Thank you

This was our second stay at the hotel, and once again, we had a fantastic time. From the moment we arrived, the welcoming staff and relaxing lobby fragrance set the tone for a great visit. We stayed in room 458 with a beautiful view and a large, comfortable bed. However, the room’s furniture is starting to look a bit dated, and the ironing board placement was impractical. One issue was the air conditioning—quiet during the day but oddly loud around 2–3 a.m., which disturbed my partner’s sleep. We booked through the hotel’s Gold Level package, which is excellent value. It includes airport transfers, daily spa access (a highlight of our trip), and access to the Gold Lounge with free drinks, snacks, and always-available sunbeds. We also enjoyed a glass of Moët on the rooftop bar—though we wish it were open more than just Thursday to Saturday. The downstairs entertainment area felt outdated by comparison and was not an area you want to relax in the evening, so most nights we went out elsewhere for a drink. We dined at the new restaurant Haydee and were blown away by the tasting menu—it deserves more promotion by the hotel, as we were the only guests there that evening. Overall, an amazing five-day stay. We’ll definitely be back again.

We booked our stay at Gran Tacande 6 months prior to our visit directly through their website. This was cheaper than doing a package with any airline and it also gave us some perks which I think are worth mentioning: we had a private taxi van pick us up and drop us off at the airport for free. We were allowed to visit the spa at the hotel whenever we wanted, again for free. I would like to mention that the staff at the spa were lovely and so were the changing rooms (bring a euro if you want to rent a locker), but the spa itself I think needs updating. My boyfriend actually cut his foot on the tiling on the bottom of one of the pools, and I noticed it definitely didn't look as appealing as it does in the pictures on the website. I think while the hotel is focusing on doing upgrades right now, they should spend some money on the spa. This leads me into talking about the main pool. I've seen reviews on here previously about the tiling in the main pool being poor, so while it is good that they have taken the time to fix this, I am very confused as to why they are doing it between May - July (surely lots of people visit during these summer months, why not do it in the winter just gone?). We received an email from the hotel at the end of April letting us know that the main pool would be closed during our stay at the start of June and we were quite upset about this as if we had known we wouldn't have booked here for our anniversary trip. There was noise from the builders in the pool every week day (we arrived on a Monday) which could be heard even when the balcony door was closed. We were in room 455 and I highly recommend this suite. It's on the top floor, and literally down the hallway is the Sunset Bar. The views from the balcony were amazing, and we went in the jacuzzi pretty much every day. The room itself was large and felt modern, and the cleaner did a lovely job and always brought a new large bottle of water for us. The only thing I would note is that the toilet door has a huge gap at the top, and it is also a misty clear door. You get no privacy with this door, so maybe don't book this room if you're not 100% comfortable with the person you're with hearing you go to the toilet. I did actually get in contact with the hotel about being disheartened about the main pool being closed, as we had paid quite a bit of money, and I had asked if there was any chance of a discount. We were first asked to move our trip to when the work was finished, however we had already booked flights 4 months prior and we were staying during our anniversary so changing the dates would defeat the purpose of the trip. A few days later, I received another email saying they upgraded us for free to half board instead of just breakfast. We were extremely grateful and happy about this and thanked the person we had heard back from over email, however we ended up not being the biggest fans of the evening food. An area in which the hotel needs to improve is stocking up the food at

We have stayed in this hotel numerous times and can honestly say that every stay has been great. On every visit, we have found ALL the staff very friendly and helpful. Any issues are dealt with promptly. We love the hotel for the staff and the service, the location, the food, cleanliness, comfort. Couldn't ask for better! We enjoyed the spa so much we were there 3 times! The staff there were lovely, we'd never been before but will definitely visit it again on our next stay in November. Can't believe we've never visited it til now! The main pool is getting a new floor and the stand out from this holiday, was that even with the work going on, it didn't have any negative effect on our holiday. We were a bit concerned beforehand but should have realised from past experience, that the hotel would still offer the same wonderful experience. This hotel always delivers! The other pools were available and the beach is on your doorstep! We don't lie around the pool much anyway, so it was no big loss and the building work wasn't intrusive for us. The San Sebastian area is offered to everyone to compensate. It's lovely and relaxing. There's also a beautiful new restaurant opened. We got a preview from Christina when we were caught having a nosey It opened the day we left. It's traditional Canarian food with the michelin chef on hand for showcooking. It's a small very tastefully done restaurant. It would be an experience for sure! A big thank you again Gran Tacande, to everyone See you in November.

I stayed here for a week with my girlfriend and we had an amazing time from start to finish. We were warmly welcomed with a smile by the receptionist, Sven, who did an excellent job making us feel right at home. The check-in process was smooth and professional.

We thoroughly enjoyed the Gold facilities — everything was clean, modern, and very well maintained. The spa area was a real highlight, and the atmosphere throughout the resort was calm and relaxing.

The entertainment by the pool was fantastic. The animation team brought great energy every day and really went the extra mile to engage with guests, especially during the themed evenings and water activities.

The food was another highlight — every meal offered a wide variety of fresh and delicious options, and the restaurant staff were always attentive and friendly.

All in all, it was a perfect week, and we can’t wait to return.

Special thanks again to Sven at the front desk — you made our stay extra memorable!

We have just returned from a week at our favourite hotel in Costa Adeje. As usual from welcome to departure every one of the hotel staff at Reception, restaurant, waiting staff, luggage guys, pool staff, cleaners and entertainment staff were just wonderful and friendly. There is refurbishment work going on and the main pool is closed but staff went out of their way to deal with what must have been a difficult situation to deal with. We had a fantastic week as usual and can’t praise the staff enough, they are amazing. Can’t wait to get back in a few weeks.

As someone who has visited Tenerife regularly over the last 20 years and stayed in many hotels this one is by far the best. The location is amazing, staff are fantastic , everyone always smiling, nothing ever a problem and go the extra mile to make sure your stay is a wonderful experience . The cleanliness is of a very high standard and the food is amazing with something for everyone.
The hotel manager Cristina leads by example and makes sure she makes every guest feel welcome.
Well done to all at this hotel and thank you for another fantastic holiday. Cant wait to return again .

From the moment we checked in, the service was superb. We felt so welcome. Reception was great. We were shown to our room. Staff member took the time to go through all the facilities it offered. From housekeeping to the restaurant staff, everything was very good. Just so friendly and helpful.

We have had a great week at this lovely hotel.

The staff are all extremely nice and helpful, friendly with children and very responsive to any needs.

The main restaurant for dinner and breakfast is a very high quality buffet with various cook to order options. Drinks are all good whether it’s house wine or something more special. We didn’t go to the sunset bar but I checked it out during the day and it looked very nice. We had lunch at the pool restaurant a few times and it was also great and well priced.

Lovely pool and surrounds, in the nice part of Costa Adeje. A calm vibe. Mix of brits, Germans, French, Scandinavian and Spanish clientele.

The room was very well sized and housekeeping did a great job.

Overall a lovely place for a Spring family break- recommend!