8.8
Excellent

Radisson Collection Hotel

🌍
Spain, Bilbao, Calle Gran Via 4
● Center: 1.3 km
☎ Phone: +34 946 05 67 53Show
🧭 Coordinates
779 EUR
Radisson Collection Bilbao
Book now!

Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Trip.com
Collection Superior Double room
Collection Superior Double room
Air conditioning and private bathroom
Beds:
Collection Superior Double room with balcony
Collection Superior Double room with balcony
Private bathroom
Beds:
Collection Premium Double room
Collection Premium Double room
Air conditioning and private bathroom
Beds:
Collection Premium High Floor Double room
Collection Premium High Floor Double room
Air conditioning and private bathroom
Beds:
Collection Double room
Collection Double room
Air conditioning and private bathroom
Beds:
Family 2 Connected room
Family 2 Connected room
Family room with bathroom
Beds:
Family Double room
Family Double room
Air conditioning and private bathroom
Beds:
Double Junior Suite
Double Junior Suite
Air conditioning and private bathroom
Beds:
Double Suite
Double Suite
Private bathroom
Beds:
Presidential Suite
Presidential Suite
Private bathroom
Beds:
Presidential Quadruple Suite
4 x
Presidential Quadruple Suite
Private bathroom
Beds:

Description

  • The hotel is within minutes of Bilbao's iconic attractions, such as the striking Guggenheim Museum, Azkuna Zentroa, Bilbao Cathedral and the Old Town, marked by narrow, stone paved streets and charming, café-clad squares like Plaza Nueva.13;10;

In this hotel 137 rooms.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
  • Breakfast: Set menu [Sat - Sun] 07:00-11:00 Open
    [Mon - Fri] 07:00-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are not allowed
  • Service animals: Service animals are allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: AmericanExpress
  • Certification Details: License number: #NAME?
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
View on Trip.com 
Booking hotels at the best prices
official partner of
Trip.com

Services and facilities

General
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Express check-in/check-out
  • All Spaces Non-Smoking (public and private)
Rooms
  • Family room
  • Smoke Detector
  • Minibar
  • Hairdryer
  • Flat-screen TV
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Restaurant
  • Bottled water
Internet
  • Free Wi-Fi
Transfer
  • Shuttle
Languages Spoken
  • Spanish
  • German
  • English
  • French
Pool and beach
  • Swimming pool
Business
  • Conference Hall
Sports
  • Fitness facilities
Beauty and wellness
  • Doctor
  • Spa
  • First Aid Kit
Health and Safety Measures
  • Extra decontamination measures
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Street view

Video: Radisson Collection Bilbao, Bilbao, Spain

Map

Reviews

Cleanliness
Amenities
Location
Service
08.11.2025
Not sure it's a 5 star hotel to be honest. I wonder are the poor staff not paid enough as a lot of them seemed unhappy and uninterested. Our room and bathroom was nice, liked the decor. DO NOT have drinks on their roof terrace, €25 for 2 normal Spanish beers plus other drinks our friends had were sooo over priced. Breakfast not amazing in any way. Made 3 attempts to ask for a hard pillow and each time i was given a soft one...it just got funny in the end.There was no complimentary water in our room either which is a basic standard in any 5 star hotel! There are so many other less expensive and nicer alternatives in the same area. I would choose differently the next time we visit the city., Sorry guys.
20.08.2025
The hotel has an excellent location, directly opposite the railway station and only a short walk from Zazpikaleak. The staff were very polite and attentive. I had a problem making the reservation, but they upgraded me to a superior room. They also recommended places to visit and explained the various events taking place during Aste Nagusia. I really liked the room decoration and design, with a modern aesthetic and warm atmosphere, though a few details were missing, such as a complimentary bottle of water. With regard to the breakfast buffet served in the rooftop restaurant, this could also be improved, as the selection was somewhat limited.
06.08.2025
Honestly horrible experience. Yes decor is nice and location great. However, we arrived during the heat wave expecting a 5 star hotel.
Yet air conditioning was not working. We were moved to two different rooms both not working and then at the end staff essentially said ' that was all they could do' and 'try closing curtain'.
The rooms stayed hot and humid with temperatures around 24-25 degrees.
On top of this we requested to speak to the manager who declined to contact us.

Would not recommend at all.
Service befitting a 3 star hotel.
15.07.2025
Decent enough experience. I quite liked the spa, which was nicely set out with a good sauna. The rooftop bar and restaurant is a nice touch; we set out for our nighttime activities from here which worked well. Quite slow check in but overall good experience.
11.07.2025
Surprised to see the negative reviews here as this was not our experience at all. Very comfortable rooms with a good breakfast buffet and excellent central location. The air conditioning worked very well, despite the heat wave that was tormenting much of Spain (including Bilbao). Nice bathroom and comfortable beds. Great place to rest a couple of nights during our Camino walk.
10.07.2025
Honestly this doesn't deserve its 5 star. Location and decor is nice but everything else fails at all levels especially customer service.
Arrive during summer european heat wave. Air con in first room was broken. We were asked to wait to see if it improved...it did not...
Moved to another room which was marginally better at best with temperature around 24-25 degrees.
Spoke to front desk and they said this was best they could do and we were unlucky.....
How is that appropriate? On top of that asked to speak to manager, leaving 2 contact numbers and email.....never heard from them..
15.05.2025
We stayed with family for three days at the Radisson Collection Hotel, Gran Vía Bilbao and had a wonderful experience. From the very beginning, the check-in process was quick and smooth. The rooms were very nice, spacious, and comfortable.

The staff and service were truly helpful and pleasant throughout our stay. I would especially like to mention Pablo from the concierge team for helping us perfectly organize our tour in Bilbao. Also, a big thank you to Victoria from the SPA, who was incredibly kind and welcoming to our family.

Highly recommended!
04.03.2025
We stayed at the Radisson Collection Hotel, Gran Via Bilbao, for one night — coincidentally during carnival season.

Check-in was smooth, and we received a warm welcome on arrival. To our delight, we were upgraded to a larger room, which was a lovely surprise.

The room itself was luxurious and spacious, with a large bathroom featuring a bath and rain shower, plus all the amenities you’d need for a comfortable stay. The only minor downside was being given two single beds instead of one large bed.

Despite the lively carnival atmosphere in the city, the room was well insulated, and we couldn’t hear any noise from outside.

The hotel is centrally located at the end of the main shopping street, just a short 10-minute walk to both the Old Town and the Guggenheim Museum.

As we were only there for one night, we didn’t get a chance to use the spa, pool, or sauna. However, we did notice that access to these facilities costs €20 per person, which seemed a bit steep.

Our only regret is that we didn’t stay longer!
13.01.2025
The location is very convenient, the breakfast is also very rich, very satisfied with this stay
20.12.2024
The Radisson Hotel in Bilbao is great. The subway and train station downstairs are very convenient. Shopping and Spanish food streets are just a few steps away. I recommend this hotel 5 points👍
Share your experiences, help others make the right choice!
Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

Frequently asked questions about Radisson Collection Bilbao

How much does it cost to stay at ?

The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.

Is it far from to the nearest beach?

It takes 91 minutes to reach to the nearest beach.

Which room categories are available in the ?

You can book Collection Superior Double room, Collection Superior Double room with balcony, Collection Premium Double room, Collection Premium High Floor Double room, Collection Double room, Family 2 Connected room, Family Double room, Double Junior Suite, Double Suite, Presidential Suite, Presidential Quadruple Suite in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at ?

Check-in at is possible from 15:00, check-out is until 12:00.

Are pets allowed at Radisson Collection Hotel, Gran Via Bilbao?

No, pets are not allowed at Radisson Collection Hotel, Gran Via Bilbao.

How to get to Radisson Collection Hotel, Gran Via Bilbao from the nearest airport?

The nearest airport is Bilbao Airport, located about 16 mins from hotel by car (13.5 km) away.

What’s the cancellation policy at Radisson Collection Hotel, Gran Via Bilbao?

The cancellation policy at Radisson Collection Hotel, Gran Via Bilbao depends on your room type and booking terms.

Wrong hotel description? Tell us.
Объект не является классифицированным в соответствии с законодательством РФ средством размещения
X