8.7
Excellent
332 $
Book now

Hotel Carlton

🌍
Spain, Bilbao, Plaza de Federico Moyúa, 2
● Center: 730 m
☎ Phone: +34 944 16 22 00Show
🧭 Coordinates
283 EUR
Carlton
Book now!

Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Trip.com
Standard Double room
Standard Double room
Wireless internet, air conditioning and private bathroom
Beds:
332 $
Superior Double room
Superior Double room
Air conditioning and private bathroom
Beds:
Junior Suite
Junior Suite
Air conditioning and private bathroom
Beds:
Imperial Suite
Imperial Suite
Private bathroom
Beds:

Description

At Hotel Carlton, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Amenities at car hire offered by Hotel Carlton simplify the organization of your excursions, tourist activities, and other adventures in Bilbao.For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Hotel Carlton. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber.A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to bottled water, a coffee or tea maker and mini bar. Hotel Carlton offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at Hotel Carlton, you can always indulge in a scrumptious meal on-site.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Hotel Carlton, guests can take pleasure in the delightful recreational amenities provided for their entertainment.At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

Hotel opened in 1919, renovated in 2008.

Policies and conditions

  • Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: American Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: MasterCard, Visa, AmericanExpress, DinersClub, JSB
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
View on Trip.com 
Booking hotels at the best prices
official partner of
Trip.com

Services and facilities

General
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Newspapers
  • Pharmacy
  • All Spaces Non-Smoking (public and private)
  • Upper floors accessible by elevator
Rooms
  • Non-smoking rooms
  • Room service
  • Family room
  • Cable TV
  • TV
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Wardrobe/Closet
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Telephone
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Coffeemaker
  • Bottled water
  • Kettle
Internet
  • Free Wi-Fi
  • Internet access
Transfer
  • Car rental
Languages Spoken
  • Spanish
  • German
  • English
  • Italian
  • French
Tourist services
  • Tour assistance
Parking
  • Parking
  • Parking nearby
Pool and beach
  • Beach/pool towels
Business
  • Business center
  • Fax machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
Beauty and wellness
  • Steam room
  • First Aid Kit
Kids
  • Family/Kid Friendly
Pets
  • Pets allowed
Health and Safety Measures
  • Temperature control for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Street view

Video: The Ritz-Carlton Bal Harbour Miami (Komplette Hotel Kritik) Lifetime HON #ritzcarlton #balharbour

Map

Reviews

Cleanliness
Amenities
Location
Service
31.03.2025
The service was slow and not the most helpful. The hotel was centrally located and the room was a good size.
13.03.2025
Good experience
20.02.2025
Hotel with excellent location, good breakfast, spacious rooms, friendly staff, clean and with its own parking, we enjoyed our stay.
30.12.2024
Hotel located in the center of Bilbao, spacious rooms and good breakfast, has a taxi rank next door
10.12.2024
Amazing place in the city center. We were lucky to get an upgrade to the top floor so we had a great view from a very spacious room
Stuff was extremely helpful in e.g. extending our stay (thanks, Roberto!)
Not cheap, but definitely worth it. Great breakfast, too!
22.11.2024
Wonderful and beautiful hotel.

I had the pleasure of staying during Asta Naguisa.

The service was excellent and even helped us get a last minute booking at a sister hotel.

The location and the metro station beside the hotel allowed freedom to move around without an issue.

I would highly recommend and look forward to visiting the beautiful city of Bilbao again.
21.11.2024
Location is on the Center excellent with a view on the main square , next to all shops , 10 min from the museum, very nice quiet rooms . Excellent breakfast . Garage for 36 euros per day
10.11.2024
The noise of the machinery in the room facing the inner patio is very loud, and the soundproofing of the windows is average. The two old boys at the door are definitely five-star style, and they look indifferent, while the young one is quite enthusiastic. If I come to Bilbao again, I will definitely not stay here.
18.10.2024
We stayed at this hotel for four nights as a couple, and we wanted to share some points that led to my disappointment. These are some touch points for improvement if they claim as a 5-star hotel in Bilbao:

1. On the first night, we used a glass and a cup, but they were not replaced or cleaned afterwards.
2. The pillows were too flat and uncomfortable.
3. We only received a new vanity set on the last night of our stay.
4. Some of the furniture needs refurbishment - even in common area.
5. There was no entertainment available other than the television. If you're hoping for Netflix, this is not the place for you.
6. There were no USB-C or USB ports available for charging devices.
7. We only received one bottle of water for two people, and there was no refill until the last night, which only provided one additional bottle.
8. We heard the noise from other rooms too.
9. Staffs are friendly but doesn't helpful enough.

Overall, it doesn't feel right when it comes to 5-star hotel.
08.09.2024
Really beautiful hotel in a wonderful location. The staff were beyond lovely and breakfast was exceptional. Would definitely recommend staying here when visiting Bilbao. Very short walk to The Guggenheim Museum.
Share your experiences, help others make the right choice!
Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

Frequently asked questions about Hotel Carlton

How much does it cost to stay at ?

The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.

Is it far from to the nearest beach?

It takes 84 minutes to reach to the nearest beach.

Which room categories are available in the ?

You can book Standard Double room, Superior Double room, Junior Suite, Imperial Suite in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at ?

Check-in at is possible from 15:00, check-out is until 12:00.

Are pets allowed at Hotel Carlton?

No, pets are not allowed at Hotel Carlton.

Does Hotel Carlton provide breakfast?

Yes, Guests staying at Hotel Carlton can enjoy breakfast during their stay. Breakfast option(s): American.

How to get from the closest airport to Hotel Carlton?

The closest airport is Bilbao Airport, and it is about 15 mins from hotel by car (13.1 km).

What is the cancellation policy for Hotel Carlton?

The cancellation policy for Hotel Carlton varies depending on the type of room and booking conditions.

Wrong hotel description? Tell us.
X