Catalonia Gran Vía Bilbao in Bilbao

Lovely hotel with lovely people. Very easy to drive to, and easy access walking around Bilbao. In a safe area. The staff are very helpful and friendly. Special shout out to Rocio for helping with a strange room service request, as well as Dhamar, for making me feel welcome and comfortable, and complimenting my broken Spanish. These ladies really made the stay memorable.

The only small issues were a couple of fixtures and finishes in the bedroom that needed repairing, and the balcony that was a bit dirty and with no cover in the rain. Other than that, no complaints, and would not hesitate to stay here again/recommend to others.

Very nice hotel with a wonderful breakfast. The room was very well kept, with a nice balcony and all the necessary amenities. As said, the breakfast was full of good options, freshly squeezed orange juice, 5 fruit options, lots of different granolas, pancakes and eggs on a station. We also went to the spa and enjoyed the water circuit and it was worth it. Would definitely recommend and come back!

We loved our stay here. We will definitely stay here again.

Room - The room had a small balcony that overlooked the hotel's enclosed patio space so it was very quiet at night. The shower was phenomenal. We didn't hear anything from other rooms or hallways when we were in our room.

AC - Has a usable AC. We've stayed at 2 other hotels in Spain (different cities) that list AC but it's been unusable.

Breakfast - The breakfast buffet had a lot of options which we really appreciated. The fruit, yogurt, and granola selections were our favorite. Also the croughnuts.

Staff - The staff was all professional and helpful. We had already figured out transportation to the bus station but they offered to help us get a cab at checkout which I found thoughtful.

Area - There is a very nice park across the street that was lovely to walk around. There are a ton of shops and restaurants within an easy walking distance.

Lovely welcome from the reception team who gave us a map and suggestions as to where to visit. The hotel was located on one of the main streets close to the river which was an ideal starting point for exploring the city. The room was spacious, clean and everything worked. Best of all was probably the breakfast, a great selection of fresh fruit and plenty of hot and cold options. The Spa was extra but reasonable and a great way to relax after walking round the sights. We've used this chain before and will do so again.

Classic Catalonia style and quality. Great staff. Very complete and good breakfast. Our room was spacious, quiet and clean. The spa is also very nice. Not very big, but an hour can pass faster than expected. It's a walk to the old town... But a nice one no matter which way you go.

Nice hotel
Catalonia hotel was great, customer service superb, a bit strong odor in room.

Highly recommended hotel
Superb hotel, lovely staff, so helpful, service was excellent, the room was superb with a lovely balcony, comfortable bed and great shower.

Stylish and spacious bathroom - large bath, powerful showers and heated towel rail
Comfortable bed, quiet room
Excellent breakfast choice
Very helpful staff - early check in and late check out

Fantastic property. Clean and trendy. Parking garage will rest your driving skills. Staff immensely kind and helpful. An oasis in the city

Quiet even if the location is in Gran Via
Good location and quiet