Barceló Costa Vasca Hotel

The initial impression of the public areas is very good, although maybe a trifle corporate in style, and there is excellent underground parking available at additional cost. We booked a superior room for the extra space, and were allocated a pleasant balcony room on the second floor. However, we initially failed to notice the hotel's Plant-room immediately below us, which ran throughout the night. Our request the next morning for a room change was quickly and efficiently handled but the new room on the sixth floor was not of the same standard. Small and scruffy, and certainly not up to a "Superior" classification.  En-suite facilities comprised a separate WC, with the washbasin open to the room and a rather dated single shower with a tendency to flood. Tea & coffee making facilities are provided, but no milk, despite the presence of a minibar fridge with the ubiquitous Toblerone!
The breakfast buffet is one of the best I have experienced and covers almost every conceivable taste. The only downside is a canteen-like ambience, which can quickly become noisy and crowded.
The hotel is a pleasant enough walk of around 30 mins to the town centre, or there is a service bus-stop immediately outside. The hotel appears to share its pool facilities etc. with a Health Club in the basement and these seemed modern and high quality, but we did not use them personally.

We stayed here a few years ago and were happy to book a return visit but ended up being disappointed overall. It has the feel of a corporate asset, being worked by robotic rather than caring staff, to maximise profits, which missed being a friendly place to spend a holiday. Regretfully, I doubt that we will be making a return visit.

A very unimpressive stay.

The hotel is decently located, with a bus stop in front and about a 15 minutes walk away from the beach. The rooms can be a bit cramped depending on which one you are allocated and they need some TLC. My sink stopper wouldn’t let the water drain, the night light didn’t work, the iron didn’t work. The sliding door to the bathroom is inconvenient. Water pressure is not great ant the shower takes a while to warm up. One night there was cigarette smoke coming through the air conditioning vents. Housekeeping was meh, there was not a single day when we got all the proper towels, they were either missing or extra and the floors were not left clean. Someone entered my room with a card (housekeeping?management?) without even a courtesy knock, I was in the bathroom and yelled at them. When I went outside to see why they entered, they denied and said I must be imagining things.
The hotel has a restaurant for dinner which is small and it is difficult to find a reservation (low chance of getting a spot as a walk in), and other restaurants are a 15-20 minutes walk away. Some of the staff (not the reception) don’t speak English and some of them even give you an attitude about it. Parking is 17€ a day.

For the good, beds are comfortable, breakfast is good and varied (better than what we had at Exe and Eurostars in northern Spain), the area is quiet and green. Front desk staff is super helpful.

Overall I would not return, but it’s a decent hotel.