BLUESEA Club Martha's

Awful! Do not recommend coming here. Staff very unhelpful. First night we arrived early hours in morning and couldn’t even get any water! Food was awful was very bland all tasted the same. Drinks very watered down. Needed euros for cups so trying to get a drink was hard had to go to bank just to get cash out for water on an all inclusive holiday! Asked for late checkout and kept getting told to come back in the morning and when we did got told they have got someone else booked into our room and couldn’t even give us another room so had to pay 10 euros to out luggage in a room then after so many hours had to pay more as our flight wasn’t till 11:30pm and had to be out of room at 11am. Rooms were nice and all inclusive lasted till we left but apart from that not a good overall experience.

We have come for a week’s break in the October half term. I can see from the reviews that the hotel did really well throughout the summer, and i can believe it. The hotel is lovely, the pools are clean and well maintained if a little cold! The rooms are adequate and the staff are fantastic and work really really hard… however… the hotel is closing at the end of this week for the winter and it’s very very obvious that there has been a last minute cram for money. I feel us as holidaymakers and the staff have really been taken advantage of. There simply isn’t the room for all of us, we are crammed in like sardines, the food is completely inadequate and the variety is minimal, and the worst thing is you have to queue to receive it! I feel like this is a managements idea to make a last minute quick buck before the closure and the ones suffering are those paying and those trying to run the show on the front line. If I was to come again, and given my experience this week, I don’t think I would! But if I did I would never go all inclusive, I feel like you are given a really second rate service. There are restaurants on site that aren’t included in the all inclusive and this is where they want you spending your money so they dish up very poor quality food in the hope you do exactly that! There are also some really lovely restaurants all around serving traditional Spanish food and not just chips and pork casserole 🤢this review is no reflection on the front line staff, the receptionist, the bar staff, the restaurant staff, the cleaners and the maintenance staff as they are working there socks off. This is a poor decision from management and looking at your reviews you’ve paid the price for it…