8.7
Excellent
210 $
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Grupotel Gran Vista & Spa

🌍
Spain, Can Picafort, Ctra. Artá Pto. Alcudia Km 21.500
● Center: 710 m
🌞 Beach - 6 min
☎ Phone: +34 971 85 00 52Show
🧭 Coordinates
189 EUR
Grupotel Gran Vista & Spa
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Standard Single room
Standard Single room
Private bathroom
Beds:
Standard Double room
Standard Double room
Private bathroom
Beds:
Premium Double room with sea view
Premium Double room with sea view
Private bathroom
Beds:
1 Bedroom Double Apartment
1 Bedroom Double Apartment
Private bathroom
Beds:

Description

This cosy hotel is located in a quiet street surrounded by pine and palm trees and is ideal for a relaxing family holiday. You are bright well-equipped rooms and attentive staff.

Built: 1968

Renovated: 2004

Location: can Picafort, 45 km from the airport of Palma de Mallorca.

Consists of 6-storey buildings.

The hotel has 440 rooms.

Total area: 40000 m2.

Beach: public, sandy 400 m from the hotel (3 coastline). Umbrellas and sunbeds for a fee.

On the hotel territory: 2 pools (outdoor and indoor), 2 bars, 2 restaurants, bistro, terrace, Desk, TB-salon, Parking, Luggage storage, car rental

Attractions: SPA & Wellness center, Jacuzzi, tennis, rackets for hire, bowling, beach volleyball, Bicycle hire, mini Golf, fitness center, animation for children and adults

For children: cot, children's pool, games room, Playground, mini club, Babysitting for a fee

The distance to the nearest airport is 45 km.

Policies and conditions

  • Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    No extra beds are available.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • Pets are not allowed.
  • WiFi is available in all areas and is free of charge.
  • Free private parking is possible on site (reservation is not needed).
  • Payment options: American Express, Visa, Euro/Mastercard, UnionPay credit card, No prepayment
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Computer
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Express check-in/check-out
  • Garden
  • Terrace
  • Pharmacy
  • Dryer
  • Fire Extinguisher
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Reception desk
  • Electric car charging
Rooms
  • Non-smoking rooms
  • Soundproof rooms
  • Room service
  • Family room
  • Smoke Detector
  • Cable TV
  • TV
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Linens
  • Alarm clock
  • Laptop safe
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Diet menu (on request)
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Vending machine
  • Breakfast/lunch to go
  • Poolside bar
  • Packed Lunches
  • Bottled water (at extra charge)
Internet
  • Free Wi-Fi
  • Internet
Transfer
  • Car rental
  • Airport transportation
  • Transfer services
Languages Spoken
  • Spanish
  • German
  • Russian
  • English
  • Italian
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Library
  • Bike rental
  • Barbecue grill(s)
  • Billiards
  • Mini golf
  • Nightclub
  • Hiking
  • Picnic area
  • Fishing
  • Barbeque
  • Sun Deck
  • Ping-Pong
Parking
  • Parking
Pool and beach
  • Water park
  • Swimming pool
  • Spa tub
  • Indoor Pool
  • Outdoor pool
  • Beach facilities
  • Pool facilities
  • Beach/pool towels
  • Heated swimming pool
Business
  • Business center
  • Event facilities
  • Fax machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Windsurfing
  • Diving
  • Darts
  • Table Tennis
  • Snorkelling
  • Tennis court
  • Fitness facilities
  • Golf course (within 3 km)
  • Gym
  • Yoga
Beauty and wellness
  • Doctor
  • Solarium
  • Massage
  • Steam room
  • Beauty services
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Playroom
  • Babysitting and childcare
  • Children's playground
  • Children swimming pool
  • Family/Kid Friendly
  • Kids club
  • Kids' TV Networks
Pets
  • Pets Not Allowed
Health and Safety Measures
  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Individually packaged food
  • Additional measures against COVID-19

The hotel is located on third line from the shore.

The nearest beach is located on the distance of 850 m. It takes 13 minutes To the beach!

The distance to the sea is 530 meters

Street view

Google panorama

Video: Mallorca: Grupotel Gran Vista \u0026 SPA | Hotel Rating \u0026 Walkthrough

Map

Reviews

Cleanliness
Location
Price
Services
Sleep Quality
Room
15.08.2024
Air condition is different on each room. Was here with a family, and their air condition was fine. I complained many times, they said they fixed it but didn’t, I got changed into another room slightly better but still not good enough for the amount of euros I paid.

My first apartment room had : so bad a/c I couldn’t sleep in the bedroom, unfinished mirror that was just in the toilet and somehow the shower was crooked so i had to shower in some angle. I had to sleep with my partner at the living room, and that’s just terrible when you paid so much for a room.

Second apartment room: after moved, facility was fine now but the air condition in the bedroom was a bit better. I could sleep in it but it wasn’t comfortable.

I can’t believe I have to complain 3 times within 24 hours, and the reception somehow didn’t even believe me. To even lesser that experience, I wish they were more customer friendly and actually gave me compensation or a change in room earlier. I mean, we even had an employee from the hotel to come and touch the air and see that the air condition didn’t work and still I had to complain 24 hours?

I would not consider this place again
05.08.2024
One of the best hotels i ever been to. Extremly good service and nice staff. This hotel should been a 5 star hotel.

Nice looking bar on roof and downstairs and drinks are good made.

Enough sunbeds for everyone, no need to wake up early to secure your sunbed.

Rooms are good cleaned.

Resturant and outside bar have very good food.
26.07.2024
Overall a decent hotel, location was fantastic with parking included. There was plenty of space to sunbathe within hotel grounds, but if you wanted to go to the beach it was a short 5-10 min walk (leave early if you want a lounger on the beach).

If you stay here, PURCHASE BOTTLED WATER. The tap water in the hotel was pretty awful, it was also a shame to see that there was no complimentay bottled water from a 4 star hotel.

All of the staff we interacted with were very friendly, especially the lady in the spa area who dealt with trading the "towel cards" you recieve on check-in for beach towels (at the end of your stay you return the towels to get the cards back so you can't steal the towels etc).

Breakfast was servicable, selection was good but nothing tasted particularly great. We never ate dinner at the hotel as we went out to the local restaurants instead, so cannot comment on the quality of that food. The evening restaurant does rotate the theme each night, so you'd get Italian, Spanish etc.

The room we recieved was bad. The beds were not comfortable, they were very firm and the pillows were not nice. They were two single beds pushed together so throughout the night you could hear people having to push their beds back together as they had inevitably drifted apart. The bathroom was nice, it had a walk-in shower with a rainfall shower head, no bath though if that is important to you. The TV in the room was very poor for a hotel at this price range. It was a very small and old TV, with no smart functionality at all. I would not care about the lack of smart functionality if the channels actually worked, the Spanish and German TV channels worked, but the British channels like BBC One did not work at all. Luckily I had brought a laptop with a HDMI cable so I was able to mirror my screen to the TV, but if you're someone that values relaxing in the room for a few hours before going out for dinner this would be a poor experience.

Overall, the hotel was just servicable, not great, not bad. The availablity of parking and friendliness of the staff were redeeming factors.
06.05.2024
This is a great hotel , and the staff are very friendly, the only complaint I have is the food wasn't always hot . If you caught it just coming from the kitchen it was OK.
27.04.2024
I booked this hotel to work and the internet didn’t work, so I lost $350 worth of wages as a result. The assistant manager agreed on the phone with Expedia to authorize a refund on my stay but didn’t take care of it before leaving his shift. When I spoke to the hotel manager, she refused to honor what the assistant manager had promised in spite of the fact that I had pictures of the conversation with Expedia to show they spoke to him and what he had agreed to. When Expedia called them back, she literally hung up the phone on them. She was extremely rude, showed no understanding of the situation, literally interrupted me multiple times, and yelled at me in front of other guests as I tried to explain the situation. I would never ever stay here again, because the service is awful, and they do not take care of their guests when one manager says one thing and another manager says another. Furthermore, the hotel staff is also very unfriendly in general. I travel frequently, am not a picky traveler, and have never been treated in this manner at any place I have ever stayed. I’m in disbelief about how I was treated and suggested that Expedia remove them from their listings so that they cannot continue to mistreat other guests.
20.10.2023
Stayed here for 10 nights in July. Overall positive experience with a few areas for improvement.

The hotel is clean and modern and staff are friendly and helpful. Lobby is large and well air-conditioned!

Room was nice and clean with good air conditioning. However, the small fridge has only one setting so struggles to cool drinks well (which is necessary when it is 40 degrees Celsius)!

Also, the walls are thin so you can hear everything! Cleaners make as much noise as possible very early every day, with no consideration for sleeping guests.

The hotel has numerous activities; including mini-golf, beach volleyball, tennis, football and air rifle shooting among others.

Three pools are available, 2 large and 1 for children. Plenty of sun beds which meant you don’t need to reserve them!

Breakfast had many options. Pool bar food, however, lacked quality and was expensive for what was given. Cheap quality food used. Also, the staff were visibly sweating through their shirts when serving tables! They deserve a more suitable uniform for the weather!

There is a rooftop bar with great views, but the drinks lack a little bit of quality.

Finally, the location is fantastic for Can Picafort. The entrance is across the road from the main strip, there are bus stops very close, and the beach is a 5 minute walk away!
02.09.2023
Our second visit to this beautiful hotel. Everything is perfect, just as we remember. Our room, clean,the staff all cheerful and happy to help. The food is excellent quality with good choices. Certainly a return to place for us.
29.08.2023
Pricey for what it is. Would not recommend. This is not a 4 stars hotel when you look into the small and gran details.

Pro
- swimming pool and the green spaces are nice, well maintained but grass can get muddy and dirty
- Bar: really nice staff! Pepe and his team are fun and enjoy their work.
- Animation: super kind with kids; shows were quite good. But kids club is open just a few hours a day with in-door drawing activities mostly.

Cons
- Sun beds deserve an upgrade
- Grass around pool can get muddy and isn’t always clean (pigeon poo / lemon or or oranges slices from the previous night drinking…)
- Restaurant: salad & crudities could be a lot fresher, found slugs in my salad (reported it, did not receive an apology and was told this would need to be further checked…). Dishes are oily. Breakfast pastries are all frozen
- Restaurant staff: really not sure they are enjoying working there.
- Beds: quite uncomfortable. Please, upgrade…
- Pillows: a joke. Flat, uncomfortable.
- Wifi: don’t expect to do much with it.
- Decoration: a serious refresh is well deserved.
- Gym: no AC, placed next to sauna and as warm and humid as the sauna. Old machines, limited weights, yoga mats decomposing.
- Furniture: decomposing. Fake leather simply coming off all furnitures in rooms and corridors
23.08.2023
Hello,
We were there during 7 days. Fantastic staff.
Superb swimming pools.
Great activities.
Breakfast and dinner are acceptable.
Generally speaking, nice atmosphere.
Main problem is the appartment that should be renovated. Some things are getting too old now or even worst are broken (old bathroom, kitchen helpful but from another time, furnitures from last century)
In consequence, 3 stars hotel not more.
09.08.2023
Rooms are a bit old and we had some issues with the shower. The hotel offered to switch to a room with a worse view and we decided to stay in our room.

Service is amazing with happy people working there.

Pretty good for kids as they have great pools, playground and an area that you can leave the kids for some activities while you enjoy the spa.

Food is ok.. not great but not bad.
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Frequently asked questions about Grupotel Gran Vista & Spa

How much does it cost to stay at Grupotel Gran Vista & Spa?

The cost of living in Grupotel Gran Vista & Spa depends on the date, rate, number of guests etc. Enter your dates to see prices.

Is it far from Grupotel Gran Vista & Spa to the nearest beach?

It takes 13 minutes to reach to the nearest beach.

Is there a pool in Grupotel Gran Vista & Spa?

Yes, there are Heated pool, Pool cover

Is there anything special for children in Grupotel Gran Vista & Spa?

Grupotel Gran Vista & Spa offers Water park, Children's playground and Kids' club specially for kids

Is there sport facilities in Grupotel Gran Vista & Spa?

Grupotel Gran Vista & Spa offers the following sport activities: Tennis court, Diving, Golf course (within 3 km), Table tennis, Snorkelling

What are the check-in and check-out times at Grupotel Gran Vista & Spa?

Check-in at Grupotel Gran Vista & Spa is possible from 14:00, check-out is until 12:00.

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