Hotel Serrano Palace
Rooms and prices
Description
Hotel opened in 1997, renovated in 2016. In this hotel 146 rooms, 4 floors. The territory area is 8000 sq.m.
The distance to the nearest airport is 80 km.
Policies and conditions
- Private parking is possible on site (reservation is needed) and charges may be applicable.
- Pets are allowed on request. No extra charges.
- WiFi is available in all areas and is free of charge.
- Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
No cots are available.
No extra beds are available. - Payment options: Visa, Euro/Mastercard, Maestro, No prepayment
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Garden
- Television in lobby
- Terrace
- Pharmacy
- Room service
- VIP room amenities
- Bathtub
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Bar
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Breakfast/lunch to go
- Free Wi-Fi
- Internet
- Area shuttle
- Car rental
- Spanish
- German
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Library
- Bike rental
- Barbecue grill(s)
- Billiards
- Barbeque
- Sun Deck
- Ping-Pong
- Parking
- Parking nearby
- Garage
- Swimming pool
- Spa tub
- Indoor Pool
- Outdoor pool
- Next to the beach
- Business center
- Fax machine
- Meeting and presentation facilities
- Conference Hall
- Table Tennis
- Fitness facilities
- Gym
- Solarium
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- Playroom
- Babysitting and childcare
- Children swimming pool
- Pets allowed
- Personal protection equipment for staff
- Extra decontamination measures
- Personal protection equipment for guests
- Individually packaged food
- Additional measures against COVID-19
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 60 m. It takes 1 minute To the beach!
The distance to the sea is 110 meters
Street view
Video: Mallorca im Oktober in Cala Ratjada zu Besuch im Serrano Palace an der Son Moll Bucht
Map
Reviews
Damp smell in the hotel.
Doors and windows open and it was freezing.Its no where near a 5 star.
Would not be back.
My top 3 favourites are:
1. Location 🏝️⛱️
2. Food and Service (Kitchen work is top notch with high quality variant of dishes 🤰🏻All staff are amazing💎)
3.Rooftop FKK☀️🫠
However, the hotel currently does not hold its promises as a 5 stars hotel and would need an update.
We've noted:
- Stressed out and drained staff, its a management/cost optimisation problem, not a staff problem.
- The lack of facilitation to tip the staff.
- The amenities are clearly not 5 stars and need refurbishing.
- Some days, food variety was really missing.
Everything has to be payed on top, roof pool, exterior beds, pillows.
It feels like the corporate culture is based on a model from the 90s, draining the staff i.e. lowering costs and pushing on add-ons; this won't bring long-term value.
Frequently asked questions about Hotel Serrano Palace
How much does it cost to stay at Hotel Serrano Palace?
The cost of living in Hotel Serrano Palace depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from Hotel Serrano Palace to the nearest beach?
It takes 1 minutes to reach to the nearest beach.
What are the check-in and check-out times at Hotel Serrano Palace?
Check-in at Hotel Serrano Palace is possible from 14:00, check-out is until 12:00.