10
Excellent
143 $
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Hotel Serrano Palace

🌍
Spain, Cala Ratjada, Playa Son Moll s/n
● Center: 840 m
🌞 Beach - 1 min
➊ 1 line
☎ Phone: +34 971 56 33 50Show
🧭 Coordinates
132 EUR
Serrano Palace
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Junior Suite
Junior Suite
Air conditioning and private bathroom
Beds:
507 $
Royal Suite
Royal Suite
Private bathroom
Beds:
667 $
Other
Other
Private bathroom
Economy room
Economy room
Private bathroom
Economy Single room
Economy Single room
Private bathroom
Beds:
Economy Double room
Economy Double room
Private bathroom
Beds:
Standard room
Standard room
Private bathroom
Beds:
Standard room with pool view
Standard room with pool view
Private bathroom
Beds:
Standard room with sea view
Standard room with sea view
Private bathroom
Beds:
Standard room with water view
Standard room with water view
Private bathroom
Beds:
Standard room with view
Standard room with view
Private bathroom
Beds:
Standard room with balcony
Standard room with balcony
Private bathroom
Beds:
Standard room with balcony and with pool view
Standard room with balcony and with pool view
Private bathroom
Beds:
Standard room with balcony and with sea view
Standard room with balcony and with sea view
Private bathroom
Beds:
Standard room with balcony and with view
Standard room with balcony and with view
Private bathroom
Beds:
Standard Single room
Standard Single room
Private bathroom
Beds:
Standard Single room with pool view
Standard Single room with pool view
Private bathroom
Beds:
Standard Single room with sea view
Standard Single room with sea view
Private bathroom
Beds:
Standard Single room with water view
Standard Single room with water view
Private bathroom
Beds:
Standard Single room with view
Standard Single room with view
Private bathroom
Beds:
Standard Single room with balcony
Standard Single room with balcony
Wireless internet, air conditioning and minibar
Beds:
Standard Single room with balcony and with pool view
Standard Single room with balcony and with pool view
Private bathroom
Beds:
Standard Single room with balcony and with sea view
Standard Single room with balcony and with sea view
Private bathroom
Beds:
Standard Double room
Standard Double room
Private bathroom
Beds:
Standard Triple room
3 x
Standard Triple room
Private bathroom
Beds:
Standard Triple room with pool view
3 x
Standard Triple room with pool view
Private bathroom
Beds:
Standard Triple room with sea view
3 x
Standard Triple room with sea view
Private bathroom
Beds:
Standard Triple room with water view
3 x
Standard Triple room with water view
Private bathroom
Beds:
Standard Triple room with view
3 x
Standard Triple room with view
Private bathroom
Beds:
Standard Quadruple room
4 x
Standard Quadruple room
Private bathroom
Beds:
Standard Single room with balcony and with view
Standard Single room with balcony and with view
Private bathroom
Beds:
Standard Double room with garden view
Standard Double room with garden view
Private bathroom
Beds:
Standard Double room with lake view
Standard Double room with lake view
Private bathroom
Beds:
Standard Double room with pool view
Standard Double room with pool view
Private bathroom
Beds:
Standard Double room with sea view
Standard Double room with sea view
Private bathroom
Beds:
Standard Double room with view
Standard Double room with view
Private bathroom
Beds:
Standard Double room with balcony
Standard Double room with balcony
Wireless internet, air conditioning and minibar
Beds:
Standard Double room with balcony and with pool view
Standard Double room with balcony and with pool view
Private bathroom
Beds:
Standard Double room with balcony and with sea view
Standard Double room with balcony and with sea view
Wireless internet, air conditioning and minibar
Beds:
Standard Double room with balcony and with view
Standard Double room with balcony and with view
Private bathroom
Beds:
Standard Double room with water view
Standard Double room with water view
Private bathroom
Beds:
Premium room
Premium room
Private bathroom
Royal room
Royal room
Private bathroom
Royal Double room
Royal Double room
Private bathroom
Beds:
Junior Suite with lake view
Junior Suite with lake view
Private bathroom
Beds:
Junior Suite with sea view
Junior Suite with sea view
Private bathroom
Beds:
Junior Suite with balcony
Junior Suite with balcony
Private bathroom
Beds:
Junior Suite with balcony and with sea view
Junior Suite with balcony and with sea view
Wireless internet, air conditioning and minibar
Beds:
Junior Suite with balcony and with view
Junior Suite with balcony and with view
Private bathroom
Beds:
Single Junior Suite
Single Junior Suite
Private bathroom
Beds:
Triple Junior Suite
3 x
Triple Junior Suite
Private bathroom
Beds:
Quadruple Junior Suite
4 x
Quadruple Junior Suite
Private bathroom
Beds:
Quadruple Junior Suite with sea view
4 x
Quadruple Junior Suite with sea view
Private bathroom
Beds:
Quadruple Junior Suite with balcony
4 x
Quadruple Junior Suite with balcony
Private bathroom
Beds:
Quadruple Junior Suite with balcony and with sea view
4 x
Quadruple Junior Suite with balcony and with sea view
Private bathroom
Beds:
Double Junior Suite
Double Junior Suite
Private bathroom
Beds:
Double Junior Suite with sea view
Double Junior Suite with sea view
Private bathroom
Beds:
Double Junior Suite with balcony
Double Junior Suite with balcony
Private bathroom
Beds:
Double Junior Suite with balcony and with sea view
Double Junior Suite with balcony and with sea view
Private bathroom
Beds:
Standard Junior Suite
Standard Junior Suite
Wireless internet, air conditioning and minibar
Standard Junior Suite with balcony
Standard Junior Suite with balcony
Wireless internet, air conditioning and minibar
Standard Double Junior Suite with sea view
Standard Double Junior Suite with sea view
Private bathroom
Beds:
Suite
Suite
Private bathroom
Beds:
Suite with sea view
Suite with sea view
Private bathroom
Beds:
Suite with water view
Suite with water view
Private bathroom
Beds:
Suite with view
Suite with view
Private bathroom
Beds:
Suite with balcony and with sea view
Suite with balcony and with sea view
Private bathroom
Beds:
Single Suite
Single Suite
Private bathroom
Beds:
Triple Suite
3 x
Triple Suite
Private bathroom
Beds:
Quadruple Suite
4 x
Quadruple Suite
Private bathroom
Beds:
Quadruple Suite with water view
4 x
Quadruple Suite with water view
Private bathroom
Beds:
Double Suite
Double Suite
Private bathroom
Beds:
Standard Suite
Standard Suite
Private bathroom
Beds:
Superior Suite
Superior Suite
Private bathroom
Beds:
Superior Double Suite
Superior Double Suite
Private bathroom
Beds:
Presidential Suite
Presidential Suite
Private bathroom
Beds:
Presidential Suite with water view
Presidential Suite with water view
Private bathroom
Beds:
Grand Suite
Grand Suite
Private bathroom
Beds:
Royal Suite with sea view
Royal Suite with sea view
Private bathroom
Beds:
Royal Suite with balcony and with sea view
Royal Suite with balcony and with sea view
Private bathroom
Beds:
Royal Double Suite
Royal Double Suite
Private bathroom
Beds:
Royal Double Suite with sea view
Royal Double Suite with sea view
Private bathroom
Beds:
Royal Double Suite with balcony and with sea view
Royal Double Suite with balcony and with sea view
Private bathroom
Beds:
Apartment
Apartment
Private bathroom
1 Bedroom Apartment
1 Bedroom Apartment
Private bathroom
Cottage
Cottage
Private bathroom
Cottage with water view
Cottage with water view
Private bathroom
More rooms

Description

Hotel opened in 1997, renovated in 2016. In this hotel 146 rooms, 4 floors. The territory area is 8000 sq.m.

The distance to the nearest airport is 80 km.

Policies and conditions

  • Private parking is possible on site (reservation is needed) and charges may be applicable.
  • Pets are allowed on request. No extra charges.
  • WiFi is available in all areas and is free of charge.
  • Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    No cots are available.
    No extra beds are available.
  • Payment options: Visa, Euro/Mastercard, Maestro, No prepayment
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Newspapers
  • Ticket assistance
  • Garden
  • Television in lobby
  • Terrace
  • Pharmacy
Rooms
  • Room service
  • VIP room amenities
  • Bathtub
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
Meals
  • Bar
  • Diet menu (on request)
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Breakfast/lunch to go
Internet
  • Free Wi-Fi
  • Internet
Transfer
  • Area shuttle
  • Car rental
Languages Spoken
  • Spanish
  • German
  • English
  • Italian
  • French
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Library
  • Bike rental
  • Barbecue grill(s)
  • Billiards
  • Barbeque
  • Sun Deck
  • Ping-Pong
Parking
  • Parking
  • Parking nearby
  • Garage
Pool and beach
  • Swimming pool
  • Spa tub
  • Indoor Pool
  • Outdoor pool
  • Next to the beach
Business
  • Business center
  • Fax machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Table Tennis
  • Fitness facilities
  • Gym
Beauty and wellness
  • Solarium
  • Massage
  • Steam room
  • Beauty services
  • Sauna
  • Spa
Kids
  • Playroom
  • Babysitting and childcare
  • Children swimming pool
Pets
  • Pets allowed
Health and Safety Measures
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Personal protection equipment for guests
  • Individually packaged food
  • Additional measures against COVID-19

The hotel is located on first line from the shore.

The nearest beach is located on the distance of 60 m. It takes 1 minute To the beach!

The distance to the sea is 110 meters

Street view

Google panorama

Video: Mallorca im Oktober in Cala Ratjada zu Besuch im Serrano Palace an der Son Moll Bucht

Map

Reviews

Cleanliness
Location
Price
Services
Sleep Quality
Room
04.10.2024
Excellent hotel Night registrar Antonio Phenomenon
04.10.2024
I have never felt so comfortable as in this charming hotel... The staff makes you feel really welcome... The rooms are a good size and also clean as a picobello... But the sensational food was that Coronation... All in all... check in and just enjoy... Thanks again and we will be back that's for sure... Best wishes from Hamburg ⚓🤗😊
03.10.2024
We didn’t stay at the hotel but had to go in for a couple of times over a couple of years to get some assistance. Both the times the staff was extremely helpful and went extra mile by booking us a cab late night and making a booking at a different restaurant as there restaurant was closed. Will definitely stay at the hotel in future.
05.05.2024
Housekeeping was very poor.
Damp smell in the hotel.
Doors and windows open and it was freezing.Its no where near a 5 star.
Would not be back.
03.10.2023
The customer orientation in this place is crazy good. Absolutely worth the money. We will come back next year ♥️

My top 3 favourites are:
1. Location 🏝️⛱️
2. Food and Service (Kitchen work is top notch with high quality variant of dishes 🤰🏻All staff are amazing💎)
3.Rooftop FKK☀️🫠
30.08.2023
I like the hotel, its a nice place to stay, near to the beach. The room is quiet big and the reception are very friendly. The breakfast are really good. I love to come again to this hotel
09.08.2022
Overall very good experience; very notably thanks to the genuine friendliness of the staff and management (this deserves 5 stars).

However, the hotel currently does not hold its promises as a 5 stars hotel and would need an update.

We've noted:
- Stressed out and drained staff, its a management/cost optimisation problem, not a staff problem.

- The lack of facilitation to tip the staff.

- The amenities are clearly not 5 stars and need refurbishing.

- Some days, food variety was really missing.

Everything has to be payed on top, roof pool, exterior beds, pillows.

It feels like the corporate culture is based on a model from the 90s, draining the staff i.e. lowering costs and pushing on add-ons; this won't bring long-term value.
15.07.2021
Of all the hotels; I have stayed in in the past during countless trips to Mallorca; the Serrano Palace in Cala Ratjada was the best!! 👍 AND THAT IS NOT A LIE!!! The staff is very friendly and the food is great; the rooms were always very clean!
23.10.2017
Great place for a vacation
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Frequently asked questions about Hotel Serrano Palace

How much does it cost to stay at Hotel Serrano Palace?

The cost of living in Hotel Serrano Palace depends on the date, rate, number of guests etc. Enter your dates to see prices.

Is it far from Hotel Serrano Palace to the nearest beach?

It takes 1 minutes to reach to the nearest beach.

What are the check-in and check-out times at Hotel Serrano Palace?

Check-in at Hotel Serrano Palace is possible from 14:00, check-out is until 12:00.

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