Ciudad de Castelldefels

Decent hotel for a group booking. Clean rooms. Food was OK but very poor on variety and no vegetables at all at dinner for 4 out of 5 nights. Breakfast good but at both breakfast and dinner staff were overly quick to start dismantling tables and clearing away buffet (well before the hour time slot)

I don't normally leave bad reviews but I was very disappointed in our stay. The pros: the room was clean and spacious and the breakfast staff were very courteous.
The reception staff not so much. Both the evening staff, when we checked in, and the morning staff, when we checked out, barely looked up from their monitors. Especially when we arrived it took the lady a significant time to look up from her monitor. When she finally did, all she said was "passports." No greeting, no "welcome to the hotel."

That was disappointing enough and I might not have written this review if that was the only thing. When she showed me the bill it was 40€ over what I had been quoted on the phone. I had found a very good deal on a 3rd party site (including breakfast), but called the hotel to see if they could match it. The lady on the phone gave me a quote that was a bit higher than the 3rd party site, but I agreed because I prefer to give all my money to the hotel. It's my fault that I didn't review the confirmation email, but the bill was significantly higher than the quote on the phone. When I commented this to the reception person she tried to claim it was the tax. The phone person had been clear that the quote included breakfast and tax. Anyway, I should have been more careful in checking, but this along with the disinterested attitude of the reception desk staff left us feeling disappointed.