Sunway Playa Golf & Spa Sitges

We were woken up 2 out of our 3 mornings there by workmen. We had late nights and intended to have a lie in, but it was impossible each day. This was a Friday and Saturday. Not at all what we expected.

We were put in a disabled room, which we did not book, where the seat did not stay up so had an awkward half shower space.

The room came with a couple of tea and coffee to go with the coffee machine etc, but when we asked if they had more after our first morning we were told they did not supply these to the rooms.

Check in and out was well managed, we did need to get our room cards redone as they were not done properly first time round but the staff helped immediately and seemed like it was a known issue. (They had not been put near phones etc they just hadn't been done)

The rooms are not well sound proofed, and there is no chance of getting ready in the bedroom as there was no light at all in our particular room.

However the blackout curtains work really well, the living space was nice and very roomy. The balcony was a good size. The kitchenette was great with a fridge, coffee machine, kettle and all pots pans cutlery and cups etc you would need.
It was clean on arrival and staff respect the do not disturb signs on doors.

The hotel itself and amenities are nice enough with decent restaurants, gym, pool and mini-market Staff is friendly and helpful. The rooms are tired and in need of modernization however. The beds are rather hard, definitely not what you'd expect when you pay in the region of EUR 250 per night excl. breakfast. Appliances are dated. If you pay for an ocean view apt make sure to request a front view and not a side view. It's the same price and class so only chance will determine what you get otherwise. The hotel is literally on the beach and there's a beach club with free sunbeds, so that's all good. Be aware that it takes about 30 mins to stroll into town. There are free bikes for hire though, which will get you there in 10 mins, and you can hold on to them for the duration of your stay. This is both good and bad as there's a limited number of them and many remain parked for days, so don't leave it until the last minute or you may not get any. Taxis are not always easy to get at a whim. All in all pretty nice but a bit pricey for what you get, in my view, but it's Sitges and peak season so...

Not good, but not bad either — for a 4 star hotel and what we paid for.
Rooms were not 4 star hotel quality, but liveable — it was rather small and the furniture; outdated — one of the tv's screen is broken. The bed in the room is fine, but the extended couch in the living room wasn't great. The bathroom is very nice, but what ruined it was the EXTREMELY high water pressure in the shower head. I had to use the water that fills the bath to wash, because the pressure from the shower head made me feel lightheaded. The kitchenette was, well — a kitchenette. For a 4 star hotel, I expected it to be more modern, but I had no problems with it — also came with 4 water bottles in the fridge, which I appreciate. Room cleaning service came at around 11AM, they didn't touch anything that belonged to ours and only did the beds, which was great. I only had time to check out the gym and pool — the gym was nice, so was the pool. A very nice place to tan. The food in the restaurants is indeed, 4 star hotel quality. But it was very understaffed, and we found ants on the tables indoors. Staff sometimes appeared tired, stressed and un smiling. The underground parking wasn't great, it was very cramped. — Overall, the hotel has potential. They had the opportunity to make a killer with the location they chose, it simply needs improvement. But it is definitely not a 4 star hotel — even judging from the outside, I'd give it no more than 3 stars. Would not recommend to anyone who has higher expectations.