SBH Maxorata Resort

Very disappointing experience. Unfortunately, other negative reviews here are mostly true. We were told that the hotel was renovated recently but after seeing the hotel it hard to believe. The hotel is very dirty and falling apart pretty much everywhere. After arrival we noticed some cockroaches in hall and we were fascinated to see that it took almost full week to clean them. To make it even worse there were a lot of people complaining about thefts in the hotel. Regarding personal we have mixed feelings some were nice and helpful others not so. All inclusive is definitely not worth it as all drinks are from cheap water diluted alcoholic liqueurs and food was not so good either. Good coffee is not included in all inclusive, for safe you need to pay extra, even tea was not at room because you need to pay for it extra. Only good think what I can say about the hotel is location. The hotel is close to very nice beach and small city center but that is pretty much all.

Great rooms but the hotel is a 3 star at best. No luxury element at all, if you're looking for any kind of luxury this is definitely not it.
Location is good, near to beach and shops. The hotel itself however has far too many guests for its old, tired and dirty facilities. You will never get a sunlounger near the pool for love or money!! All reserved by 7am without fail.

Rooms get cleaned but that's about it. Food waste left out for days, dirty glasses/plates left in walkways for days too.
Whole place needs a good clean and a freshen up, seems like a very tired, old fashioned hotel.
Staff have little to no interest in working there and all seem very unhappy and unhelpful.

Only book as a last resort in all honesty, much nicer hotels nearby and do not be fooled by their pictures online, heavily filtered and cropped, looks nothing like it anymore.

Rooms were quite nice and comfortable. Food was mid. The waiters were quite nice. Location was nice, really close to the beach and city therefore it was a really nice location. I would definitely give 5 stars although what happened here really turned my opinions around. I had jewellery in my bags hidden away safety. I didn’t really wear it as I did go to the pool and beach often. Once I came back from the holidays, I found out it was stolen, 2 rings, a bracelet with many charms, necklace and earrings. I believe it was stolen by the cleaners. Please do note no one would of found it unless they were going through personal belongings. I did realise some bags were moved a bit in the closet but I believed something just fell accidentally. This made me really mad and the hotel stated they did not know about this. I would highly not recommend this hotel if you have any expensive belongings. This situation really made my opinion about this hotel turn around.