Hotel Morlans

The hotel itself (building-interior/exterior) is amazing. Perfect rooms, nice pool area and the layout in whole. Sadly the staff (except the cleaners, they’re so nice) is incredibly rude. We’ve interacted with the manager in the buffet area (the one that checks the roomcards) who got quite passive aggressive if that card was not taken. Then there was another woman working in the dining hall that had such a mean attitude, she was snarky and unfriendly.
The other staff we interacted with weren’t as rude but weren’t friendly or welcoming either.
Another thing is that every single thing cost extra money. It’s like a video game on your phone where you have to pay after every move in order to keep playing. For example the rooms got coffee machines but the hotel wont even provide 1-3 coffee pods per person or even cups?! Guest can buy those pods for 1€ each, yes singular pods, at the reception. In Spar down the street we could get a pack of 18 pods for a little over 3€ but it took 1-2 days until we knew that and found them.
The hotel is only out for the money and less of the satisfaction of its guest, creating an uncomfortable and unwelcoming atmosphere

We’ll definitely wont come back but still had an amazing holiday and I hope that everyone has or makes a better experience with Hotel Morland Garden.

The receptionist took our Passports and kept them for 2 hrs to make a scan. They need to know their guests as it is the law to report them to the police but scanning and keeping your ID is illegal. Refuse or call police in case they refuse accommodation.