Cabot Pollensa Park Spa

Reception staff are a mixed bag, some friendly and helpful and others less so. A room safe is listed in the included room items, but unexpected charging of €27 for hire of it for a week is unreasonable; especially just having handed over the ever-unpopular tourist tax!

I was on the 2nd floor. The corridor carpet was very badly worn and stained along entire length.
My room door stuck to the floor on opening /closing. It needed 2 hefty shoves to enter and, on a morning, probably woke everyone still in bed.
In the bathroom, the shaving mirror was hanging off the wall. I needed to fix this with my bike tools! The cleaning staff that serviced the room daily, will have known about the sticking door and shaving mirror, so either they didn't report it, or they reported it and management chose to ignore it.

Many hotels have a small balcony clothes drying rack. There seemed to be a housing for one, but no rack. This would have been helpful.
The room was clean and otherwise well equipped. However, for a so-called Superior room, it was on the small side, with quite limited clothes storage. Bearing in mind I had sole-occupancy, 2 people would have struggled.

Restaurant: Staff worked hard, but an occasional greeting and smile would have been welcome.
Breakfast. In respect of the cooked option, some days there were no mushrooms or beans and sometimes absence of boiled, scrambled or fried eggs. Porridge cold.
Evening. Sometimes very limited vegetables available to go with meat or fish dishes.
Very cheap quality dessert options and nothing memorable.
Restaurant excessively noisy, making conversation extremely difficult.
No quiet areas on retreating to lounge and music far too loud to allow conversation here either. Many group members retired to their rooms early to escape the racket!

In summary, I think the management pack their guests in, and in many ways, take them for granted, with little regard for their comfort. Our large group are uniformly agreed, we would definitely not go back!

Just really easy & relaxing as a short holiday should be!

room,view,staff,breakfast,secure bike rooms, bar.