Alua Tenerife

Very clean and modern hotel, friendly bar and reception staff, good selection at the buffet and good range of drinks. Didn't really sample the amenities of the hotel but we did explore the local area which has a good selection of shops and casual restaurants/bars. It's also close to the bus station and very close to Lorro Parque. It does feel a bit secluded and out of the way however so if you're looking for something a bit more lively then this may not be the hotel for you. Unfortunately our stay was also tarnished due to the majority of guests at this hotel being French, this means English guests are often excluded from activities or events within the hotel which creates an unpleasant experience. My friend and I didn't feel able or welcome to join in with anything and this would, I imagine, put off other English people from visiting this hotel. Of course the staff can't help or control the majority of guests being certain nationalities, however they can ensure that all entertainment staff are given the appropriate training to treat all guests fairly. Based on my experience I wouldn't return to this hotel again.

Decent hotel, if lukewarm food doesn't bother you. Good variety of food, but if you want actual hot food, avoid the buffet. The communal areas are very nice. Marble floors, etc. The rooms are clean, but very basic. Plain walls. A stark contrast to the lobby area.

The entertainment staff did not include all in activities I understand that they have only just started to have English guests signs on safe not in English . It’s located in between two mountains so constantly cloudy I would not return again