Alua Tenerife Hotel

cannot fault the hotel, was nice had a lovely reception and was clean. however there is not a lot to do in and out of the hotel. food was awful, no variety and was the same every night. staff were quite rude if i had an issue or wanted to ask a question, some just walked away

Just got back from a week here. Overall I think the hotel is defo 3 stars not 4. The daily entertainment is very good and the night time entertainment is okay, could be better. The weather was around 23 degrees but very cloudy so if you don’t like the sun that much then defo choose this part of Tenerife. There’s not much going on outside of the hotel. You can walk to the main part plaza del charco 15 mins walk which has more going on. The food here really is not great at all. The breakfast is much better than lunch and dinner if I’m being honest. We ate out a few times as we couldn’t stomach the food again. We went all inclusive but things like Pringles, certain ice cream and certain alcohol you had to pay for which I thought was strange. The hotel is very very clean and well presented that’s defo one positive. I don’t think we will be back to this hotel or area. But our over all stay was okay

I am here now and this is my honest review. I travel 4/5 times a year so I’ve experienced a lot of good and bad at various hotels. The hotel is very nice, the rooms are spacious and well maintained. The food is very good compared to a lot that I have sampled previously. The pool is adequate size, definitely not huge as one review I read stated. The sunbeds are packed in tightly so expect to rub shoulders with the stranger next to you. It shares the space with the outside bar area, not small but again not big. Now the downsides. I am a smoker and there is one very small area in the whole hotel, including outside, that you can smoke in. I understand that 85% of people don’t smoke anymore but that still leaves 15 people out of every 100 that do. It’s disappointing but if that’s the hotel policy then fine, however let us know before we get here, they don’t even want you smoking on the balconies and as for emptying the ashtray, well that only happens once a day, in the morning, so at nighttime the ashtray is overflowing, not impressed. If you choose all inclusive be prepared for a few shocks, it doesn’t start until 11am and finishes at 11pm. If you want to go for a coffee early in the morning and then go back later for your breakfast, you can’t. They only allow you to visit the restaurant once per meal time ! You won’t get offered drinks in the restaurant and you won’t get told where to get them from. I was here 3 days before o realised, I assumed the staff were just ignoring me as I was solo. Parking at the hotel costs 12 euros a day, so if you hire a car be warned. If this hotel was a bit more flexible in its strict rules, then I might think about returning but as it is, I won’t. If you’re after a smoke free, regimented holiday, it’s a great choice. If you want holiday flexibility, book elsewhere!

Very clean and modern hotel, friendly bar and reception staff, good selection at the buffet and good range of drinks. Didn't really sample the amenities of the hotel but we did explore the local area which has a good selection of shops and casual restaurants/bars. It's also close to the bus station and very close to Lorro Parque. It does feel a bit secluded and out of the way however so if you're looking for something a bit more lively then this may not be the hotel for you. Unfortunately our stay was also tarnished due to the majority of guests at this hotel being French, this means English guests are often excluded from activities or events within the hotel which creates an unpleasant experience. My friend and I didn't feel able or welcome to join in with anything and this would, I imagine, put off other English people from visiting this hotel. Of course the staff can't help or control the majority of guests being certain nationalities, however they can ensure that all entertainment staff are given the appropriate training to treat all guests fairly. Based on my experience I wouldn't return to this hotel again.