Barceló Santiago - Adults Only Hotel

Wonderful stay – highly recommended!
I had a very pleasant stay at Barceló Santiago. The staff were incredibly friendly and welcoming, and the rooms were clean and well-maintained. The view of the ocean was absolutely stunning – especially from the hot tub on the terrace!
The hotel has a lot to offer: multiple pools, a gym, a wellness area – everything you need to relax and enjoy your vacation. Prices are absolutely fair for what you get. I’d definitely love to come back!

Where everything is about the view.

The hotel has a fantastic location, offering beautiful views from the rooms, the restaurant, and the pool area — an absolutely breathtaking panorama of Los Gigantes, from sunrise to sunset.

There’s no swimmable beach within walking distance, and not much else nearby besides a shop, so renting a car is highly recommended (though in my opinion, it’s essential when visiting Tenerife). The hotel has its own parking (which is quite expensive), but we didn’t need it, as we found free parking on the street.

The hotel itself and the common areas are well-maintained and clean. The pool area is amazing — very atmospheric, with several pools and plenty of sunbeds. In contrast, our room was quite worn — it could definitely use some renovation, at least a new coat of paint.

We only spent one night at the hotel with half-board service, and during that short stay, neither dinner nor breakfast convinced us. They host themed dinners every night; we happened to catch a French-themed evening, which sadly didn’t resemble French cuisine in terms of selection or quality. Allergens are labeled, but unfortunately not always correctly. On the bright side, the kitchen staff were helpful and informed us about which dishes were gluten-free. They also provided a fantastic gluten-free dessert. For breakfast, there’s a dedicated gluten-free station with lots of options.

The cocktails at the bar reflect the usual all-inclusive standard — absolutely forgettable.

An unforgettable, beautiful, and magical stay!

We couldn't speak more highly of our week-long stay at Barcelo! We came to celebrate our anniversary and soak in the views-and every expectation we had was completely exceeded. The food, the staff, and the scenery were all exceptional.

Our room was spacious and comfortable. Also, we highly recommend booking a room with a jacuzzi on the balcony-it was such a treat. Every single staff member we interacted with was warm, kind, and attentive. We chose the all-inclusive option and were genuinely impressed by the quality of both the food and the drinks.

We had been slightly hesitant after reading a few negative reviews, but honestly, our experience was nothing short of amazing. Some people are just hard to please so I wouldn't pay attention to those reviews. We had an unforgettable stay!

Our only complaints were so minimal but I think some people would want to know. There are no all inclusive food options between 10 pm and midnight. Also, the rooms definitely have some wear and tear so if you're a perfectionist keep this in mind, but honestly it's so minimal !

Lovely hotel set on a cliff edge making for a unique experience and views. Hotel facilities are lovely, good pool options and lounging areas. Nice pool bar. Restaurant was ok although vegetarian options were uninspired therefore lacked variety for a week long stay, and food was often overcooked or dry. Entertainment options were nice. Local area was lovely, a small town which was friendly and great to walk around, although being on a cliff edge means lots of steep inclines and steps. Great coastal walking route. Supermarket just outside the hotel is great for grabbing essentials especially given no free access to drinking water at the hotel unless on a AI package. Room was nice and the private loungers in the garden room was great to get away from the crowds and enjoy the sun and views. Bed was ok but not the most comfortable. Bathroom was not very private and shower had a slow drain therefore could only be used for a few minutes otherwise would flood the room.

Such a thoughtfully designed, beautiful hotel with friendly staff and INCREDIBLE food.

We did an all inclusive and were so impressed that all the drinks were included (we’ve been on some like Club Med where only pretty poor quality drinks were included). The cocktails can vary, depending on who makes them. The food is some of the best I’ve ever had in my life! A different theme every night keeps things fresh and we looked forward to seeing the unique options each night. I had a couple of restaurant reservations - I cancelled them all because the buffet was so good

The staff are so friendly and happy, from the cleaning ladies to reception to the barmen and waiters to the hype men. So lovely!

The rooms are immaculate and the sea views just beautiful. Plus, those cliffs 😍😍😍 Did not stop looking at them from the moment I arrived til the moment I left.

There’s never a scramble to grab a lounger by the pool, there are always plenty available. It’s really quiet and peaceful. Great entertainment throughout the day and night.

Perfect location - lots to do nearby, if you want to leave this beautiful resort!

Beauty and the Canary Island
Hotel is beautiful. The people are friendly. The service was great. The rooms were very clean. I recommend this place 110%.

Had a great time. Overall it was a very memorable and pleasurable experience.

The shuttle service was efficient and friendly. Despite being one of the last to arrive at the island airport, they made sure that no one was left behind.

Check in was quick. Ocean views from the rooms were amazing. Everything was clean and comfortable. The AC leaked a bit on the first day but was promptly fixed once they were made aware of it.

The food options were plentiful. Each night had a different cultural theme which allows you to experience different culinary flavors. For those who are less inclined to experience the different options, they have a bit of everything and should not be an issue to find something to suit your comfort level. Food options off property are plentiful.

Service was amazing. Everyone seemed genuinely happy and pleasant to interact with. From the pool to the bars and to the restaurants, it was memorable.

Whether you stay nearby or take a stroll into the different areas, the surrounding areas are scenic, safe and relaxing.

Prices are a bit high depending on what you’re looking for but reasonable and consistent with options off property.

The property was quiet and serene. Some other reviews mentioned loud music from the city side but we didn’t really experience any of that.

The on site tour booking area was very helpful in finding excursions that suit your needs and budget. It gets busy at times so you may need to wait or come back at another time.

From start to finish, it was a hassle free and well enjoyed vacation. Definitely worth a look.

Staff great, food very good, hotel very clean and well looked after, beds very comfortable.

Ideally situated for many excursions into nature on land or sea (Masca, Teide, Barranco del Infierno, Whale Watching ...), or to Garrachico, Adeje, Puerto de la Cruz.
Great swimming pools, also a "piscina natural", i.e. a seawater pool enclosed by rocks, is close by. No
sandy beach though. Very friendly and helpful staff.
Excellent food.

Good staff, food, facilities and drinks. Street parking can be tricky if you're renting a car but there is off street, multistorey parking a short drive and walk away.