Hotel Puerto Palace
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Rooms and prices
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Description
This resort is built amidst a lush garden with palm trees and tropical flowers. You will find many different entertainment, comfortable accommodation and a warm welcome.
Built: 1990
Renovated: 2010
Location: Puerto de La Cruz, 110 km from Tenerife South airport.
Consists of two buildings: 4-storey and 1-storey.
The hotel has 290 rooms.
Total area:8000 m2.
Beach: public sand and pebble beach in 1 km from the hotel (3 coastline). Umbrellas, chairs, towels – for a fee. Between the hotel and the beach is a road and promenade.
On the hotel territory: 1 restaurant, 2 bars, 5 conference halls (to 300 persons), 4 pools ( heated in winter), safe-Deposit box at the reception (extra charge), medical services, Laundry, Parking, currency exchange, postal service, Internet cafe (chargeable)
Attractions: free Jacuzzi, Solarium, table tennis, volleyball, aerobics, disco, entertainment, fitness center fee, fee sauna, massage / on charge, Billiards for a fee
For children: 1 outdoor pool, Babysitting service (charge), restaurant – children's chair, entertainment (1 time per week), baby bed (on request)
The distance to the nearest airport is 25 km.
Policies and conditions
- Free private parking is possible on site (reservation is not possible).
- Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
No cots are available.
No extra beds are available. - Payment options: American Express, Visa, Euro/Mastercard, No prepayment
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Reception desk
- Non-smoking rooms
- Family room
- Accessibility features
- Wheelchair Accessible
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Snack bar
- Vending machine
- Packed Lunches
- Free Wi-Fi
- Internet access
- Car rental
- Spanish
- German
- English
- French
- Multi-language staff
- Tour assistance
- Library
- Billiards
- Mini golf
- Hiking
- Fishing
- Sun Deck
- Ping-Pong
- Parking
- Swimming pool
- Spa tub
- Outdoor pool
- Pool facilities
- Next to the beach
- Business center
- Event facilities
- Meeting and presentation facilities
- Conference Hall
- Diving
- Table Tennis
- Tennis court
- Fitness facilities
- Doctor
- Solarium
- Massage
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Pets Not Allowed
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
The hotel is located on third line from the shore.
The nearest beach is located on the distance of 1190 m. It takes 18 minutes To the beach!
The distance to the sea is 980 meters
Street view
Video: Puerto De la Cruz y Hotel Puerto Palace
Map
Reviews
The hotel is a best deal, good value for the money.
Rooms: We had a big room with a big balcony. The room furniture is a bit old and it will be a good thing to renovate.
Pools: There are 2 outside pools and 2 small with heated water. Unfortunately the water in the pools is not heated and it is difficult to get inside.
Service: the service is fast, the staff is friendly.
Food: even if the food option is limited, the food is good. We had breakfast and dinner. The drinks were not included in the price.
Parking: take note that the hotel parking has limited capacity. We have parked next to the hotel, 1-2 streets away. The parking was free.
The food and drink options were great, serving pizzas until 11pm each night. There was plenty of room around the pool (until you decided to go there late afternoon when it was busy) but the pools and sunbed spaces were great.
My only gripe with the pool was that other the two jacuzzis said ‘children must be supervised’ they weren’t and as a result the jacuzzis were taken over my children, the lifeguards not necessarily being too fussed about it.
Service was generally good, rooms were great (sea view) and they were kept really clean.
Our shower had a mind of its own, blasting room cold to hot every 30 seconds and nearly scolding us; could job we like quick showers!
It’s not for those that expect the town or beach on the doorstep especially as Tenerife is quite hilly, but it was perfect for us; a nice 20-minute walk into town in the evening.
Frequently asked questions about Hotel Puerto Palace
How much does it cost to stay at Hotel Puerto Palace?
The cost of living in Hotel Puerto Palace depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from Hotel Puerto Palace to the nearest beach?
It takes 18 minutes to reach to the nearest beach.
Which sights are located near Hotel Puerto Palace?
The nearest sights are: Archaeological Museum of Puerto de la Cruz (960 m) and Loro Parque (1.3 km)
What are the check-in and check-out times at Hotel Puerto Palace?
Check-in at Hotel Puerto Palace is possible from 14:00, check-out is until 12:00.