8.5
Excellent
108 $
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Hotel Puerto Palace

🌍
Spain, Puerto de la Cruz, Doctor Cobiella Zaera, s/n
● Center: 800 m
🌞 Beach - 15 min
☎ Phone: +34 922 37 24 60Show
🧭 Coordinates
103 EUR
Puerto Palace
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Single room
Single room
Wireless internet, air conditioning and minibar
Beds:
108 $
Double room
Double room
Wireless internet, air conditioning and minibar
Beds:
135 $
Family room
Family room
Family room with internet, air conditioner and mini-bar
Beds:
351 $
Economy Double room
Economy Double room
Wireless internet, air conditioning and minibar
Beds:
Economy Double room with balcony
Economy Double room with balcony
Private bathroom
Beds:
Single room with garden view
Single room with garden view
Private bathroom
Beds:
Single room with pool view
Single room with pool view
Wireless internet, air conditioning and minibar
Beds:
Single room with sea view
Single room with sea view
Wireless internet, air conditioning and minibar
Beds:
Single room with balcony
Single room with balcony
Private bathroom
Beds:
Single room with balcony and with garden view
Single room with balcony and with garden view
Private bathroom
Beds:
Single room with balcony and with pool view
Single room with balcony and with pool view
Private bathroom
Beds:
Single room with balcony and with sea view
Single room with balcony and with sea view
Private bathroom
Beds:
Family room with garden view
Family room with garden view
Family room with bathroom
Beds:
Family room with pool view
Family room with pool view
Family room with bathroom
Beds:
Family room with sea view
Family room with sea view
Family room with bathroom
Beds:
Family room with balcony
Family room with balcony
Family room with bathroom
Beds:
Family room with balcony and with garden view
Family room with balcony and with garden view
Family room with bathroom
Beds:
Family room with balcony and with pool view
Family room with balcony and with pool view
Family room with bathroom
Beds:
Family room with balcony and with sea view
Family room with balcony and with sea view
Family room with bathroom
Beds:
Double room with garden view
Double room with garden view
Private bathroom
Beds:
Double room with pool view
Double room with pool view
Wireless internet, air conditioning and minibar
Beds:
Double room with sea view
Double room with sea view
Wireless internet, air conditioning and minibar
Beds:
Double room with balcony
Double room with balcony
Wireless internet, air conditioning and minibar
Beds:
Double room with balcony and with garden view
Double room with balcony and with garden view
Private bathroom
Beds:
Double room with balcony and with pool view
Double room with balcony and with pool view
Wireless internet, air conditioning and minibar
Beds:
Double room with balcony and with sea view
Double room with balcony and with sea view
Wireless internet, air conditioning and minibar
Beds:
More rooms

Description

This resort is built amidst a lush garden with palm trees and tropical flowers. You will find many different entertainment, comfortable accommodation and a warm welcome.

Built: 1990

Renovated: 2010

Location: Puerto de La Cruz, 110 km from Tenerife South airport.

Consists of two buildings: 4-storey and 1-storey.

The hotel has 290 rooms.

Total area:8000 m2.

Beach: public sand and pebble beach in 1 km from the hotel (3 coastline). Umbrellas, chairs, towels – for a fee. Between the hotel and the beach is a road and promenade.

On the hotel territory: 1 restaurant, 2 bars, 5 conference halls (to 300 persons), 4 pools ( heated in winter), safe-Deposit box at the reception (extra charge), medical services, Laundry, Parking, currency exchange, postal service, Internet cafe (chargeable)

Attractions: free Jacuzzi, Solarium, table tennis, volleyball, aerobics, disco, entertainment, fitness center fee, fee sauna, massage / on charge, Billiards for a fee

For children: 1 outdoor pool, Babysitting service (charge), restaurant – children's chair, entertainment (1 time per week), baby bed (on request)

The distance to the nearest airport is 25 km.

Policies and conditions

  • Free private parking is possible on site (reservation is not possible).
  • Pets are not allowed.
  • WiFi is available in all areas and is free of charge.
  • Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    No cots are available.
    No extra beds are available.
  • Payment options: American Express, Visa, Euro/Mastercard, No prepayment
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Shopping on site
  • Computer
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Terrace
  • Reception desk
Rooms
  • Non-smoking rooms
  • Family room
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Restaurant
  • Snack bar
  • Vending machine
  • Packed Lunches
Internet
  • Free Wi-Fi
  • Internet access
Transfer
  • Car rental
Languages Spoken
  • Spanish
  • German
  • English
  • French
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Library
  • Billiards
  • Mini golf
  • Hiking
  • Fishing
  • Sun Deck
  • Ping-Pong
Parking
  • Parking
Pool and beach
  • Swimming pool
  • Spa tub
  • Outdoor pool
  • Pool facilities
  • Next to the beach
Business
  • Business center
  • Event facilities
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Diving
  • Table Tennis
  • Tennis court
  • Fitness facilities
Beauty and wellness
  • Doctor
  • Solarium
  • Massage
  • Beauty services
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Playroom
  • Babysitting and childcare
  • Children's playground
  • Children swimming pool
  • Family/Kid Friendly
Pets
  • Pets Not Allowed
Health and Safety Measures
  • Temperature control for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

The hotel is located on third line from the shore.

The nearest beach is located on the distance of 1190 m. It takes 18 minutes To the beach!

The distance to the sea is 980 meters

Street view

Google panorama

Video: Puerto De la Cruz y Hotel Puerto Palace

Map

Reviews

Cleanliness
Location
Price
Services
Sleep Quality
Room
07.12.2024
We have been to this hotel in September.
The hotel is a best deal, good value for the money.

Rooms: We had a big room with a big balcony. The room furniture is a bit old and it will be a good thing to renovate.

Pools: There are 2 outside pools and 2 small with heated water. Unfortunately the water in the pools is not heated and it is difficult to get inside.

Service: the service is fast, the staff is friendly.

Food: even if the food option is limited, the food is good. We had breakfast and dinner. The drinks were not included in the price.

Parking: take note that the hotel parking has limited capacity. We have parked next to the hotel, 1-2 streets away. The parking was free.
01.12.2024
DIRTY DIRTY DIRTY HOTEL!!! DIRTY HOTEL DIRATY BEDS DISGUSTINGLY DIRTY BEDS THEY EVEN SAID THEY DONT HAVE CLEAN ROOMS! DIRTY!! THEY HAVE REFUSED FOR ME TO CHECK OUT AND GET MY MONEY BACK. I CAME WITH A CHILD SO MY CHILD HAS TO SLEEP ON BEDDING WITH HAIR AND DIRT!! YUCK!! AND DO YOU SEE THE BUG HIDDEN IN THE BLANKETS SICKENING
10.10.2024
We had a fantastic holiday at Hotel Puerto Palace in Tenerife! The staff were friendly, the rooms were spacious with balconies, and the pools and activities were excellent. The variety of food and drinks was impressive, and the entertainment kept us entertained. Highly recommend for a great stay!
18.08.2024
As a hotel that sits not as an adults only but equally not the hustle and bustle of a full on family hotel, it was perfect for us.
The food and drink options were great, serving pizzas until 11pm each night. There was plenty of room around the pool (until you decided to go there late afternoon when it was busy) but the pools and sunbed spaces were great.
My only gripe with the pool was that other the two jacuzzis said ‘children must be supervised’ they weren’t and as a result the jacuzzis were taken over my children, the lifeguards not necessarily being too fussed about it.
Service was generally good, rooms were great (sea view) and they were kept really clean.
Our shower had a mind of its own, blasting room cold to hot every 30 seconds and nearly scolding us; could job we like quick showers!
It’s not for those that expect the town or beach on the doorstep especially as Tenerife is quite hilly, but it was perfect for us; a nice 20-minute walk into town in the evening.
11.07.2024
Very nice hotel with nice swimming pools and views. Cleaning is also good. Food, well its possible to find something good to eat. But some things are tragedy like desserts and paella out of spaghetti not rice for example. I think it can be done much better by people working here.
07.02.2024
We stayed at this hotel for one night while traveling around the island by car. I was very surprised by the panoramic view along the corridor, when you go to the room, you enjoy the ocean and beautiful plants (unlike the south side of the island), the hotel is also very beautiful, everything is clean and comfortable. Great breakfasts! I would be happy to stay again!)
06.02.2024
We stayed for one night and really liked it, everything was clean, the staff was polite and decent.
09.01.2022
We had a really good time in Puerto Palace, it has everything you might need and the personnel are really nice. The view of the pool and the garden from our room was beautiful and made for a really nice and peaceful stay. It’s the perfect place for truly relaxing, but it also has happy hour and evening live music.
30.10.2021
And it says "parking" online absolutely no parking whatsoever, just some bad excuse, i literally saw inside the garage and very little parking around the hotel! I would personally find somewhere else. Antiquated, passed it's time, waaay too expensive for what it is! Good pool and great staff! That is it!!
06.09.2021
Had a very pleasant stay. Good food and amazing service. Hope to get back soon 🤗
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Frequently asked questions about Hotel Puerto Palace

How much does it cost to stay at Hotel Puerto Palace?

The cost of living in Hotel Puerto Palace depends on the date, rate, number of guests etc. Enter your dates to see prices.

Is it far from Hotel Puerto Palace to the nearest beach?

It takes 18 minutes to reach to the nearest beach.

Which sights are located near Hotel Puerto Palace?

The nearest sights are: Archaeological Museum of Puerto de la Cruz (960 m) and Loro Parque (1.3 km)

What are the check-in and check-out times at Hotel Puerto Palace?

Check-in at Hotel Puerto Palace is possible from 14:00, check-out is until 12:00.

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