Hotel Puerto Palace
Rooms and prices
Description
This resort is built amidst a lush garden with palm trees and tropical flowers. You will find many different entertainment, comfortable accommodation and a warm welcome.
Built: 1990
Renovated: 2010
Location: Puerto de La Cruz, 110 km from Tenerife South airport.
Consists of two buildings: 4-storey and 1-storey.
The hotel has 290 rooms.
Total area:8000 m2.
Beach: public sand and pebble beach in 1 km from the hotel (3 coastline). Umbrellas, chairs, towels – for a fee. Between the hotel and the beach is a road and promenade.
On the hotel territory: 1 restaurant, 2 bars, 5 conference halls (to 300 persons), 4 pools ( heated in winter), safe-Deposit box at the reception (extra charge), medical services, Laundry, Parking, currency exchange, postal service, Internet cafe (chargeable)
Attractions: free Jacuzzi, Solarium, table tennis, volleyball, aerobics, disco, entertainment, fitness center fee, fee sauna, massage / on charge, Billiards for a fee
For children: 1 outdoor pool, Babysitting service (charge), restaurant – children's chair, entertainment (1 time per week), baby bed (on request)
With a stay at Hotel Puerto Palace in Puerto de la Cruz, you'll be near the beach, within a 5-minute drive of Lago Martianez Swimming Pools and Timanfaya Theater. This family-friendly hotel is 0.7 mi (1.1 km) from La Vola and 0.8 mi (1.2 km) from San Felipe Castle.
The distance to the nearest airport is 25 km.
Policies and conditions
- Child Policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Continental, Gluten-free, Vegan, Vegetarian Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the Hotel: MasterCard, Visa
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Reception desk
- Non-smoking rooms
- Family room
- Accessibility features
- Wheelchair Accessible
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Snack bar
- Vending machine
- Packed Lunches
- Free Wi-Fi
- Internet access
- Car rental
- Spanish
- German
- English
- French
- Multi-language staff
- Tour assistance
- Library
- Billiards
- Mini golf
- Hiking
- Fishing
- Sun Deck
- Ping-Pong
- Parking
- Swimming pool
- Spa tub
- Outdoor pool
- Pool facilities
- Next to the beach
- Business center
- Event facilities
- Meeting and presentation facilities
- Conference Hall
- Diving
- Table Tennis
- Tennis court
- Fitness facilities
- Doctor
- Solarium
- Massage
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Pets Not Allowed
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
The hotel is located on third line from the shore.
The nearest beach is located on the distance of 1190 m. It takes 18 minutes To the beach!
The distance to the sea is 980 meters
Street view
Video: Puerto De la Cruz y Hotel Puerto Palace
Map
Reviews
Nice garden and swimming pool complex.
Room are hold but big and great views
beautiful property in a good location. check in was fantastic b/c of the staff. i wish i wrote down her name. she was so nice and fun. also a fantastic breakfast buffet and lively evening entertainment. i would stay here again for sure.
Great room with balcony, big bed and bathroom. The pool area was nice and a bar where they served food and drinks. Close to the city center and nice view of mountains and the sea
Staff pleasant and helpful.
I'll be staying again next year.
The hotel is a best deal, good value for the money.
Rooms: We had a big room with a big balcony. The room furniture is a bit old and it will be a good thing to renovate.
Pools: There are 2 outside pools and 2 small with heated water. Unfortunately the water in the pools is not heated and it is difficult to get inside.
Service: the service is fast, the staff is friendly.
Food: even if the food option is limited, the food is good. We had breakfast and dinner. The drinks were not included in the price.
Parking: take note that the hotel parking has limited capacity. We have parked next to the hotel, 1-2 streets away. The parking was free.
The food and drink options were great, serving pizzas until 11pm each night. There was plenty of room around the pool (until you decided to go there late afternoon when it was busy) but the pools and sunbed spaces were great.
My only gripe with the pool was that other the two jacuzzis said ‘children must be supervised’ they weren’t and as a result the jacuzzis were taken over my children, the lifeguards not necessarily being too fussed about it.
Service was generally good, rooms were great (sea view) and they were kept really clean.
Our shower had a mind of its own, blasting room cold to hot every 30 seconds and nearly scolding us; could job we like quick showers!
It’s not for those that expect the town or beach on the doorstep especially as Tenerife is quite hilly, but it was perfect for us; a nice 20-minute walk into town in the evening.
Frequently asked questions about Hotel Puerto Palace
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from to the nearest beach?
It takes 18 minutes to reach to the nearest beach.
Which sights are located near ?
The nearest sights are: Archaeological Museum of Puerto de la Cruz (960 m) and Loro Parque (1.3 km)
What are the check-in and check-out times at ?
Check-in at is possible from 14:00, check-out is until 12:00.
Does Hotel Puerto Palace have a swimming pool?
Yes, Hotel Puerto Palace has a pool.
Are pets allowed at Hotel Puerto Palace?
No, pets are not allowed at Hotel Puerto Palace.
Does Hotel Puerto Palace provide breakfast?
Yes, Guests staying at Hotel Puerto Palace can enjoy breakfast during their stay. Breakfast option(s): Continental, Gluten-free, Vegan, Vegetarian.
How to get from the closest airport to Hotel Puerto Palace?
The closest airport is Tenerife North Airport, and it is about 26 mins from hotel by car (28.4 km).
What is the cancellation policy for Hotel Puerto Palace?
The cancellation policy for Hotel Puerto Palace varies depending on the type of room and booking conditions.
