H10 Costa Palace Hotel

Jonah was a great Guy hè was friendly and charming pleas give him a raise. De rest of the hotel was also great.

Fabulous holiday - cleanliness was impeccable - food was was amazing and staff couldn’t do enough to help

We recently stayed at the H10 Costa Adeje Palace and overall, it was a very good experience. The hotel genuinely lives up to its 4-star rating — something that’s often claimed but not always delivered. The Good: • Buffet food was excellent — far better than what we’ve experienced at similarly priced TUI-branded hotels. There was a wide range of options, freshly prepared dishes, and good quality overall. • Rooms were clean and well-maintained, though the beds were very firm. If you like a hard mattress, you’ll be fine, but if you prefer anything with softness or give, it could be uncomfortable. • Pools were great — stylish, clean, and perfect for adults looking to relax. The Mixed: • Drinks and bar service were inconsistent. Cocktails like mojitos and margaritas were sometimes made with lime cordial instead of fresh juice, which really affected the taste. That said, some bartenders clearly knew what they were doing and served a great drink — it just depended on who you got. • Staff friendliness varied. Many were welcoming and helpful, especially in the restaurants, but some bar staff gave the impression that serving guests was an inconvenience. Room for Improvement – Especially for Families with Young Children: • While there’s a kids’ pool with slides, it’s more suitable for children 6+, and the baby pool lacked any shade, which made it unusable at times. • Restaurant setup isn’t toddler-friendly. High chairs are available, but plates don’t fit on the tray, and the chairs aren’t high enough for children to sit at the table properly. No baby-friendly cutlery or cups were provided either. • Food allergy information was lacking. Unlike other hotels we’ve stayed at, the buffet didn’t have clear allergy labelling. Staff tried to help but weren’t always sure about ingredients. • No dairy-free ice cream option. For a child with allergies, it’s really hard to watch other children enjoy ice cream with no alternative available. Final Verdict: A well-run, high-quality hotel that’s clearly designed with adults in mind. If you’re travelling without young children or with older kids, it’s a solid choice. We’d happily return, but for families with toddlers or dietary requirements, it would be great to see some small improvements to make things more inclusive and accessible.

Food was amazing and service was very attentive. I’m here with family and everyone was happily satisfied with it. Jonay was great and made the night a lot better.

Excellent everything about the break The hotel was clean staff are helpful and friendly rooms are clean every day. There is something for everyone. Plenty to do day and night. Tenerife has been a blast. Most places had good gluten free options.