8.4
Excellent
113 $
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Urban Hôtel & Spa

🌍
France, Aix-les-Bains, 1 Avenue de Marlioz
● Center: 740 m
🌞 Beach - 1.4 km
🧭 Coordinates
96 EUR
Urban Hôtel & Spa
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Trip.com
Comfort room
Comfort room
Wireless internet and private bathroom
113 $
Suite
Suite
Wireless internet, air conditioning and private bathroom
Beds:
225 $
Other
Other
Bed in Dorm (male dorm)
Bed in Dorm (male dorm)
Shared bathroom
Standard room
Standard room
Wireless internet, air conditioning and private bathroom
Standard room with city view
Standard room with city view
Private bathroom
Standard Club room
Standard Club room
Private bathroom
Standard Club room with view
Standard Club room with view
Minibar, bath and private bathroom
Standard Single room
Standard Single room
Private bathroom
Beds:
Standard Single Club room
Standard Single Club room
Private bathroom
Beds:
Standard Double room
Standard Double room
Private bathroom
Beds:
1 Bedroom Standard Double room with city view
1 Bedroom Standard Double room with city view
Private bathroom
Beds:
Standard Triple room
3 x
Standard Triple room
Private bathroom
Beds:
Standard Triple room with city view
3 x
Standard Triple room with city view
Private bathroom
Beds:
1 Bedroom Standard Triple room with city view
3 x
1 Bedroom Standard Triple room with city view
Private bathroom
Beds:
Standard Quadruple room
4 x
Standard Quadruple room
Private bathroom
Beds:
Standard Family room
Standard Family room
Family room with bathroom
Beds:
1 Bedroom Standard Family room
1 Bedroom Standard Family room
Family room with bathroom
Beds:
1 Bedroom Standard Triple Family room
3 x
1 Bedroom Standard Triple Family room
Family room with bathroom
Beds:
1 Bedroom Standard Quadruple Family room
4 x
1 Bedroom Standard Quadruple Family room
Family room with bathroom
Beds:
1 Bedroom Standard Quintuple Family room
5 x
1 Bedroom Standard Quintuple Family room
Family room with bathroom
1 Bedroom Standard Single room with city view
1 Bedroom Standard Single room with city view
Private bathroom
Beds:
1 Bedroom Standard Double room
1 Bedroom Standard Double room
Private bathroom
Beds:
Standard Double Club room
Standard Double Club room
Private bathroom
Beds:
Standard Double Family room
Standard Double Family room
Family room with bathroom
Beds:
1 Bedroom Standard Triple room
3 x
1 Bedroom Standard Triple room
Private bathroom
Comfort Single room
Comfort Single room
Private bathroom
Beds:
Comfort Double room
Comfort Double room
Private bathroom
Beds:
Comfort Triple room
3 x
Comfort Triple room
Private bathroom
Beds:
Comfort Double room with city view
Comfort Double room with city view
Private bathroom
Beds:
1 Bedroom Comfort Triple room
3 x
1 Bedroom Comfort Triple room
Private bathroom
Superior room
Superior room
Wireless internet, air conditioning and private bathroom
Superior room with city view
Superior room with city view
Private bathroom
1 Bedroom Superior room
1 Bedroom Superior room
Private bathroom
Superior Single room
Superior Single room
Private bathroom
Beds:
Superior Double room
Superior Double room
Private bathroom
Beds:
Superior Triple room
3 x
Superior Triple room
Private bathroom
Beds:
Superior Triple room with city view
3 x
Superior Triple room with city view
Private bathroom
Beds:
1 Bedroom Superior Triple room with city view
3 x
1 Bedroom Superior Triple room with city view
Private bathroom
Beds:
Superior Family room
Superior Family room
Family room with bathroom
Beds:
Superior Family room with garden view
Superior Family room with garden view
Family room with bathroom
Beds:
Superior Family room with view
Superior Family room with view
Family room with bathroom
Beds:
1 Bedroom Superior Double room
1 Bedroom Superior Double room
Private bathroom
Beds:
1 Bedroom Superior Double room with city view
1 Bedroom Superior Double room with city view
Private bathroom
Beds:
Deluxe room
Deluxe room
Private bathroom
Deluxe Single room
Deluxe Single room
Private bathroom
Beds:
Premium room
Premium room
Private bathroom
Beds:
Premium Single room
Premium Single room
Private bathroom
Beds:
Premium Double room
Premium Double room
Private bathroom
Beds:
Grand room
Grand room
Private bathroom
Beds:
Grand Double room
Grand Double room
Private bathroom
Beds:
4 Bedrooms Suite
4 Bedrooms Suite
Private bathroom
Beds:
Single Suite
Single Suite
Private bathroom
Beds:
Double Suite
Double Suite
Private bathroom
Beds:
Triple Suite
3 x
Triple Suite
Private bathroom
Beds:
4 Bedrooms Triple Suite
3 x
4 Bedrooms Triple Suite
Private bathroom
Beds:
Quadruple Suite
4 x
Quadruple Suite
Private bathroom
Beds:
Quintuple Suite
5 x
Quintuple Suite
Private bathroom
Family Suite
Family Suite
Family room with bathroom
Standard Suite
Standard Suite
Private bathroom
Superior Suite
Superior Suite
Private bathroom
Superior Triple Suite
3 x
Superior Triple Suite
Private bathroom
Beds:
Grand Suite
Grand Suite
Private bathroom
Beds:
Grand Single Suite
Grand Single Suite
Private bathroom
Beds:
Apartment
Apartment
Private bathroom
Beds:
More rooms

Description

Ideally located in the city center, this 3-star Urban Hotel Aix-les-Bains, BW Signature Collection property with unique comfort will allow you to enjoy all the tourist attractions of Aix-les-Bains, its historical sites, but also the surrounding natural wonders, and other ski resorts. The hotel has different categories, standard, superior, triple superior, and Suite rooms to suit everyones needs, whether it is a business stay or a relaxing family vacation. Breakfast is offered in the form of a varied, gourmet continental buffet.

Hotel opened in 1992, renovated in 2016.

Policies and conditions

  • Child Policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs can be added, but extra beds cannot be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
  • Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
  • Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is €100.00 (approx. US$116.57) per night.
  • Pets: Pets are allowed on request Types of pets allowed: dogs, cats Fee: €10.00 (approx. US$11.66) per pet per day
  • Service Animals: Service animals are allowed on request
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the Hotel: AmericanExpress, MasterCard, Visa
  • Check in time: 15:00. Check out time: 06:30-12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
View on Trip.com 
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Services and facilities

General
  • Air conditioning
  • Elevator/lift
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Express check-in/check-out
  • Television in lobby
  • Fire Extinguisher
  • All Spaces Non-Smoking (public and private)
  • Upper floors accessible by elevator
  • Reception desk
Rooms
  • Non-smoking rooms
  • Room service
  • Family room
  • Smoke Detector
  • Minibar
  • Hairdryer
  • Flat-screen TV
  • Shower/Bathtub
  • Wardrobe/Closet
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Breakfast in the room
  • Restaurant
  • Bottled water (at extra charge)
Internet
  • Free Wi-Fi
Languages Spoken
  • English
  • French
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Bowling
  • Hiking
  • Fishing
  • Sun Deck
Parking
  • Parking
  • Parking nearby
  • Garage
Pool and beach
  • Swimming pool
  • Indoor Pool
  • Beach/pool towels
Business
  • Business center
  • Fax machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Windsurfing
  • Diving
  • Snorkelling
  • Golf course
  • Tennis court
  • Fitness facilities
Beauty and wellness
  • Steam room
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Babysitting and childcare
  • Family/Kid Friendly
Winter sports
  • Skiing
Pets
  • Pets allowed
Health and Safety Measures
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

The nearest beach is located on the distance of 1420 m. It takes 21 minute To the beach!

Street view

Video: Urban Chic Retreat at The Spa at Four Seasons Hotel New York Downtown

Map

Reviews

Cleanliness
Amenities
Location
Service
09.09.2025
Urban Hotel delivers more than you pay for. The staff — especially Tatiana — are genuinely welcoming and go the extra mile. Rooms are on the small side but spotless and practical. The spa is fine, though the pool leans heavy on chlorine. Breakfast is a standout, with variety and quality well above the price point. Secure on-site garage and an ideal location make it easy for a short stay. Perfect for a couple of nights; doable, but tight, for a large family.
12.08.2025
Totally fine but not cheap. Garage is 2.0 metres, parking is 12 per night. Dogs are EUR 15 per night, per dog, which is standard in FR but totally unjustified as an extra cleaning fee per stay would be more logical.
17.03.2025
Super location. Modern Rooms. Friendly Staff.
Ideal location close to town centre, great and friendly staff, nice breakfast (although perhaps a little expensive), and modern clean rooms. No complaints from me!
11.02.2025
A great stop off on the way to your destination.
Excellent hotel with fantastic family room, actually a suite with 2 rooms and 2 toilets plus large bathroom, two showers, 2 tvs etc. Only weird thing in the room was in main room begind the bed the wall was white with black speckles but it honestly it just looked like mould, so it was a bit disconcerting at first. See pics , wont let me upload pics

Spa facilities really great, pool just at right temperature. Sauna and hamman perfect and jacuzzi. Albeit Saturday it was very busy, no seats, jacuzzi constantly full etc, sunday after lunch we had entire lot to ourselves. Dont miss out on these facilities which were excellent. Pool step area needed cleaning: clogged with gunk gathered where the stone floor meets the pool steps, dont notice unless you're coming out the pool orherwise very clean.

Lift not working so had to use service lift, necessitating walking by workmen in your robe, and noise. No notice that works were ongoing. Not so bad at quiet times but when we checked in we were 20 mins waiting to use the lift behind others doing the same to go to our room!

Very large underground parking area.

Food only available for a couple of hours a day, what a loss of income for the hotel. Silly, even if it just offered pizza n burgers!! Lost opportunity to generate further income. Never saw the bar open.

Nothing much in Aix tbh, a bit of a dump.

A great stop off on the way to your destination.
30.11.2024
Alexandra provided excellent customer service. This hotel is better than the 3.6 stars it had at the time this review was written. Having said that, the bathrooms in the room could have used a more thorough cleaning.
20.11.2024
Decent and clean hotel
The staff is kind and the facilities are well maintained. It is a suitable facility for business trips. If there is anything to improve, the breakfast buffet lacked fresh vegetables, and the Internet service was unstable when Wi-Fi was used in the room.
06.09.2024
We absolutely loved our stay here. Florent at reception was a wonderful host and told us all we needed to know to make the most of our stay. The room was gorgeous and we had a brilliant night’s sleep. Will definitely stay here again. Thank you for such a lovely stay!
30.06.2024
This property is close to everything. There are plenty of restaurants near by, and supermarkets. My only complaint is that you have to pay extra (16 Euro per person) to use the pool or the spa.
20.06.2024
Comfy bed, nice breakfast, reasonable fitness room and nice spa area. The spa area has a large pool, jacuzzi, sauna and steam room. Plenty of seats to relax in the spa area. The sauna and steam room work well, you just need to understand how to turn them on! ( red light ON means on for sauna, and green light OFF means on for steam room, which we did not find evident.)
If there are improvements to be made, I felt like there was too much chlorine in the pool and jacuzzi, the « aqua-detante » area is not well insulated so if other people are speaking loudly it’s very noisy easily, and the spa area needs a cold plunge and the room temperature to be reduced so your body can come back down after session in the hot.
Overall we had a great relaxing stay and for the price this is a great hotel spa.
16.06.2024
Room was pretty standard, but the pool was above average. I would definitely stay here again.
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Frequently asked questions about Urban Hôtel & Spa

How much does it cost to stay at ?

The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.

Is it far from to the nearest beach?

It takes 21 minutes to reach to the nearest beach.

Which room categories are available in the ?

You can book Other, Bed in Dorm (male dorm), Standard room, Standard room with city view, Standard Club room, Standard Club room with view, Standard Single room, Standard Single Club room, Standard Double room, 1 Bedroom Standard Double room with city view, Standard Triple room, Standard Triple room with city view, 1 Bedroom Standard Triple room with city view, Standard Quadruple room, Standard Family room, 1 Bedroom Standard Family room, 1 Bedroom Standard Triple Family room, 1 Bedroom Standard Quadruple Family room, 1 Bedroom Standard Quintuple Family room, 1 Bedroom Standard Single room with city view, 1 Bedroom Standard Double room, Standard Double Club room, Standard Double Family room, 1 Bedroom Standard Triple room, Comfort room, Comfort Single room, Comfort Double room, Comfort Triple room, Comfort Double room with city view, 1 Bedroom Comfort Triple room, Superior room, Superior room with city view, 1 Bedroom Superior room, Superior Single room, Superior Double room, Superior Triple room, Superior Triple room with city view, 1 Bedroom Superior Triple room with city view, Superior Family room, Superior Family room with garden view, Superior Family room with view, 1 Bedroom Superior Double room, 1 Bedroom Superior Double room with city view, Deluxe room, Deluxe Single room, Premium room, Premium Single room, Premium Double room, Grand room, Grand Double room, Suite, 4 Bedrooms Suite, Single Suite, Double Suite, Triple Suite, 4 Bedrooms Triple Suite, Quadruple Suite, Quintuple Suite, Family Suite, Standard Suite, Superior Suite, Superior Triple Suite, Grand Suite, Grand Single Suite, Apartment in the hotel. Please check room availability by choosing your dates

Does Urban Hotel Aix-Les-Bains, Signature Collection have a swimming pool?

Yes, Urban Hotel Aix-Les-Bains, Signature Collection has a pool.

Are pets allowed at Urban Hotel Aix-Les-Bains, Signature Collection?

Yes, pets are typically allowed at Urban Hotel Aix-Les-Bains, Signature Collection, but it's always best to call ahead to confirm.

How to get from the closest airport to Urban Hotel Aix-Les-Bains, Signature Collection?

The closest airport is Chambery Airport, and it is about 14 mins from hotel by car (7.6 km).

What is the cancellation policy for Urban Hotel Aix-Les-Bains, Signature Collection?

The cancellation policy for Urban Hotel Aix-Les-Bains, Signature Collection varies depending on the type of room and booking conditions.

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