Villas Duc - Rhodes in Ialyssos

First night here and yet I'm thinking should I change the hotel. First impression is that things are falling apart. Hotel is full and there is not enoug staff to serve everyone. Elevator is broken, door lock broke down during first day and AC does not work. Staff come to look at it and say it works but when set to 18 degrees it still blows warm air. So maybe I'm stupid or staff do not know hot air from cold. Pool closes at 6pm even when sun is still shining and when asked the answer is that "this is the rules". What rules because nobody can find this information anywhere. I'm not the only one thinkin about this. There was more than one couple today having conversation that there is major problems and everything is fallin apart.

This is not some 5 star place byt I have never been in hotel like this where I'm thinking to move out during my holiday.

There should definitely be one or two stars less at the hotel. I was really disappointed with a lot of things compared to what I expected because there were good reviews. Here are the cons: Unfriendly staff, doesn't say hello on its own initiative, never smiles, doesn't even look in the eyes, often just stares, especially from the owner:/ The room, online you are also promised bathrobes and slippers, but there were never any, really thin, bad blankets and really bad pillows, the spare bed collapsed from underneath, ants walked around the room, crappy floors, really bad quality towels, the toilet door was completely full of moisture, the cleaning of the room was really sloppy e.g. the toilet bowl was never washed, the old water pipes were exposed in the toilet The food, breakfast was really limited and always the same and nothing changed, the cucumbers were very dry, the cheeses were very loose. The food at dinner was mostly frozen food, which tasted mostly bad, so I really don't expect to get only frozen food at the hotel, once I got a fish steak heated in the microwave, dinner didn't even include a bottle of water, but I had to pay for that too even though I have half board?? So I emphasize, I'm really disappointed :/