Richter Pansion Hotel

I recently stayed at Hotel Richter, and my experience was mixed. On the positive side, the reception staff were very friendly, and communication was excellent. They were always available to answer my questions and assist with my needs.

However, the rooms were old and in need of renovation. While they weren't particularly clean, they did have a strong smell of cleaning products, which was not very pleasant. It seemed like the hotel attempted to maintain a certain level of cleanliness, but the outdated decor and lack of thorough cleaning detracted from the overall experience.

Additionally, the parking fee of 10 euros per night is quite expensive compared to other cities. This extra cost didn't seem justified given the quality of services offered.

Overall, while the service at the reception was very satisfactory, the hotel should consider updating its rooms, improving its cleaning standards, and revising its parking rates to provide a better experience for its guests.

The room we were in was unbearable. On the first day there were insects on the floor. The room was unkempt as if it hadn't been cleaned but unfortunately the room wasn't clean. The heating doesn't work and I got sick because of it and had a cold. When you ask the staff why the heating doesn't work they say they don't know anything about it. The staff weren't very helpful. Please, dear guests, don't go there even if the prices are low but in the end it's important that the rooms are cleaned and well looked after.

I won't even talk about how the rooms are uncomfortable, the reason I'm writing this is because of how immature and unprofessional two of the receptionists are.

Let me explain. This hotel is poorly designed in two ways : one, you can't enter and go out whenever you need to, the receptionist has to unlock the gate himself from the reception. If he doesn't, you are blocked. But there's a button you can push to warn him, a button which is not even easily accessible if you are leaving the building. And two : this hotel still hasn't had the bright idea to put door closers on the entrance's door (the one behind the gate). Therefore, you have to close it manually each time you pass it, unlike every other hotel in the world. I was working on a shooting when I was in this hotel, and one time I urgently needed something that was in my room for my work. So I rushed through the door, forgetting to close it manually (like many customer). I noticed it too late, when I was already in the stairs to get to my room, so I apologized to the receptionists and told them I was coming back immediately. One minute later, after I took what I needed for my work, I came back, running, apologizing again, saying "sorry" (this is important). I passed through the entrance door, not forgetting to close it this time, then I arrived to the gate door. It's blocked, so I pushed the button (the one that's not even easily accessible) to warn the receptionists that I need to go out, (something they obviously noticed when they saw me leaving). The door remained closed. I pushed again, the door remained closed. So I went back to the receptionists, asking them directly to open the door, not understanding why they didn't open it. One of the receptionists looked at me, with a provocative look, and ironically said... "sorry". The word I told them thirty seconds earlier. If you don't get it : they purposefully refused to let me out just because one minute earlier I forgot to close the door when I was in a hurry, and when I apologized for it. Seriously, how immature do you have to be to behave like this? How unprofessional do you have to be to treat your customers this way?

I wanted to complain about this to the boss of the hotel, but guess what? From what I understood the receptionist who pissed me off purposefully was the boss! If that's true it's even worse. That's why I'm writing this here.

In a nutshell : don't go to this hotel. By the way, all of the people I was with hated it.

I very rarely write a bad review but would strongly recommend to other travelers to NOT stay at this hotel. It’s definitely cheap for Budapest but still absolutely not worth the money. Depressing and pathetic rooms with an overwhelming smell of stale cigarettes and filthy floors and walls, terrible lighting, peeling furniture. The location is convenient and the staff were nice enough but it’s not tolerable even just to sleep in. We got a double room and it had two tiny wheeled beds instead of 1. Please look somewhere else.

No WiFi, no breakfast

Horrible and sad place. Very ugly and old furniture small room,and not even that cheap to be that bad. The one positive thing is that heating in the room is very good. Nobody speaks English, even at the reception desk and the place looks like haunted hotel. Stay away