Albergo Firenze

Wonderful location! Surrounded with many great options to dine and shop. The plaza is lively and busy during the day but quiet and peaceful after midnight. Helpful and professional staff, provided plenty of information on navigating the area and the option to start your check in process online which was great after a long trip to receive room keys promptly upon arrival. There was an issue with the shower but the hotel upgraded our stay with better views and complimentary breakfast. Would recommend and return to this place.

I had a wonderful stay with my daughter. The staff at the hotel were really helpful. We had a beautiful room overlooking Piazza Volta.

I couldn’t recommend this hotel enough. Such a prime location, about 8 minutes from the Como San Giovanni train station and only a few minutes to the actual lake itself (where you can catch the boat to visit surrounding towns). I stayed in an attic room on the 5th floor and it was lovely. The bathroom was clean and spacious, with a powerful shower, bidet, and plenty of towels. Still and sparkling water are complimentary but there are also other beverages in the room’s fridge which you can purchase for a reasonable price if you fancy a drink in the evening and don’t feel like popping out to a convenience store (although there is a handy one right round the corner!). Despite being in the attic, the room was really bright and the bed is probably one of the most comfortable one’s I’ve slept in. Everything about the hotel is top notch, but it’s the staff that make this place special. Everyone I spoke to was so friendly and welcoming, extremely kind and patient. Absolutely faultless, I can’t recommend this place enough!

The customer service is excellent. I had booked a twin room but on arrival is was made up as a double. The hotel staff immediately and efficiently re-made the room into a twin. There are no electric kettles in the room but when I asked at reception, I was immediately provided with a tea service and wide choice of teas. The beds were very comfortable. The TVs are SMART so you can screen share from your phone to watch Netflix. The bathrooms are gorgeous and spacious. Location is perfect. It is on a pedestrianized square near the waterfront and close to fantastic restaurants and a spectacular gelateria. The breakfast provided was excellent!!! I was very impressed with the offerings -breads, jams, cold cuts, bacon, scrambled eggs, fresh juice, etc! Again, I must stress that every single staff member was kind, gracious, helpful, and keen to ensure your stay is a pleasure!

Amazing stay! The staff is wonderful, the breakfast is amazing and the location is just right. A short 10 minute walk from the station and right in the heart of town, this place is great. The hotel is in this very lovely plaza that at night is filled with people, lovely food and lively vibes, however it is quiet and comfortable inside. The breakfast assortment is also pretty good with pastries and several American items such as eggs, bacon and pancakes.

Really nice hotel located at an ideal location in the square right next to restaurants and bars. However it was still very quiet at night. Comfortable and clean rooms at reasonable prices and the staff were extremely friendly
We really enjoyed our stay and would stay here again

Very well situated. Good breakfast. Kind staff. Only thing was that neither Aircon nor fridge in our loft room was working, so it was really hot which made it hard to fall asleep...

Great location, friendly staff, clean, nice room. Would definitely visit again.

Perfect Location for shopping, ferries, train station and general sightseeing, all within walking distance of the Hotel. Get a room with a view of the Piazza. Staff we're very helpful. Rooms comfy and breakfast a great choice.