Mec Hotel

Waste of money and definitely not a 5* hotel - potentially a 3* at a push! NOT SAFE FOR CHILDREN TO VISIT!!
The room - very run down and the rooms are not what is advertised. We purchased a junior suite as we were going to have 4 people staying and wanted to allow extra space - it was a double room at best!
The air con didn’t work correctly often causing moisture droplets across the ceiling even when set to a warm temp of 20. There was a lot of mould present in the bathroom, the bath did not drain correctly, and the fixtures (such as the shower door) being incorrectly placed meant the bathroom would flood. The sheets / linen are never changed, only tidied and the right amount of towels were not provided until we asked for them - there are no robes or slippers provided, and no tea/coffee machine present despite them advertising 5*. There was also no hairdryer, or iron available if required. The fridge was overstocked with overpriced drinks meaning you could not use it for your own things.
The hotel - decor of the hotel was dirty and marked with broken seats/sofas, the windows are too large on high floors (large enough for an adult to fall out) with no safety features, the electrics cut regularly meaning you repeatedly got stuck in lifts. The inclusive continental breakfast is precarious in options - it is a help yourself buffet but cooked items are not present, you must ask for them and only include scrambled egg, boiled egg or omelette - that’s not a cooked breakfast, that’s just egg!
There is a shuttle service to their private beach which is some distance away however they do not always take you to the correct beach so be aware you may face some discrimination on this front.
The pool - there are supposedly three to choose from (there are not, there’s just 2 and then one that looks like a water feature - bizarre!) the floor around the pool leading back to the hotel is slippery and has loose tiles, you have to pay €3 per day for a pool towel despite them being ‘5*’ and the toilet for the pool is back inside the hotel on a completely different floor. There is no pool service unless you go and find someone to order drinks, and even then they charge you a service for that despite you having to find them.
The staff - there were three individuals at the hotel who were nice, polite and you could see genuinely tried to help make our stay better despite the trouble that was caused but despite these three people, the rest were quite rude. Which leads me to the SERIOUS BREACH OF SAFETY that took place when a member of their staff innapropriately touched a young child in our party on two occasions (with witnesses) and refused to call the police because they ‘couldn’t afford to loose his work for 5 days’, they then physically assaulted a pregnant guest over miscommunication of the payment of their room despite them still being paid for said room, and their staff continued to serve alcohol to children in secret despite being made aware by adults that they were children on multiple occasions.
The wedding - this hotel prides itself on being a wedding venue and despite the couple looking amazing and all guests pulling together to make this the best time for them, the wedding was not handled as planned and paid for, it was overpriced compared to the service received and the staff hired were rude and disrespectful throughout serving the wrong food to guests or not serving at all, and talking and laughing through the speeches. They then served up the remaining wedding cake for breakfast to other guests… RUDE!
On the first night we arrived (quite late around midnight) there was a wedding already happening that continued outside by the pool until gone 2am with music and dancing etc - yet when the wedding we went for then ended at 12 and we went to continue by the pool in the same way, we were not allowed to at first - again, discrimination?!

Overall, do not spend your money here, it’s false advertising in every way and 100% do not bring your children here - they are not safe!!

Found the staff here incredibly rude & unhelpful. The rooms were dirty, there was a cockroach in our room yet a pungent smell of fumigation. The pasta was undercooked and a little crunchy & they looked at me funny for asking for some parmasan on my fish.

Stay away from this hotel! A serious incident with a staff member and minor occurred on our stay here. Not only did the staff not take this seriously but they pushed to the authority’s not to be contacted, disregarding the safety of guests. Along with this, our room with dirty with mould in the shower; children screaming in the mornings waking us up and just an overall lack of service. I’m unsure how this hotel is 5 stars.

Hotel is large but run down and in need of some updating. Odd decor and terrible beds. Beds only have a sheet and one pillow per person, slept terribly. Fixtures in bathroom were rusted and calcified. Pools are a bit run down and rusty. NO POOL TOWELS given, must bring your own. If you have a late train, don’t plan on staying on grounds after check out as there is an additional fee. Get your own taxi services, they up charge for a premium.