Hotel La Montanara Predazzo

Unfortunately my trip ended on a very sour note at Hotel Montanara. I booked my stay with my 18month old son under the magic mountain weeks discount, which clearly states children under 12 are free, and adults pay 60 euro half board. At checkout they told me my son would pay the full adult rate because I was a single parent (despite me bringing my own crib and feeding himk from my plate.) This is not stated on their website, and I showed this to Flavio, one of the owners. He agreed to decrease the rate for my son to about half the usual charge which I felt was not ideal but reasonable given the mutual disagreement. Unfortunately they chose to not refund me the partial amount, and when I emailed to remind them, they declined to do so. My stay at the hotel was otherwise ok, ( a few staff were especially kind and gracious with my son, which was greatly appreciated, room was stuffy and it was very loud a few nights,) but I was planning to leave a very positive review ( and a nice tip) if they had not been so slimy at checkout and since then. It was a very dissapointing end to the trip and a very poor showing on the part of the owner who did not keep his word.

Always the same food for breakfast, dinners were not tasty, children could not eat. The wellness area looks strange and dirty, most of the staff speaks no English.