Holiday Inn Melaka, an IHG Hotel

Very good hotel, but location is a bit far from highway, if is drop by stay maybe no a good

Very near to Jonker Walk!

Room is big and clean. Hot shower is consistent and available on demand. Water pressure is great!

Bed is not too soft nor hard, to my liking. They provide soft and firm pillows. Aircond is cold.

Staffs are polite, friendly and helpful.

Only thing is hotel room is a bit dated, could use a little bit of upgrading.

Overall, highly recommended!

Generally the hotel is located at good location in Melaka. Easy access to Jonker Street and surrounding attractions.

However, the room type options is misleading. The standard room gave options of King Bed or 2 Single Beds. Upon checkin, I was told my booking is 2 Single Beds. So they combined the bed to get a King Bed. It will be better to state clearly before booking on the options.

The room facing to the Melacca Strait is very noisy at night as there is a night club (Arena Night Club) opposite. They are operating till 2am-3am. Basically we are not getting good rest at night. Brought this to the reception but seems nothing can be done.

The hotel has been newly refurbished, with spacious and clean rooms. The staff are friendly and helpful, making our stay very pleasant. However, the lift situation needs urgent attention. With only three lifts serving the entire hotel, we had to wait almost 40 minutes during peak checkout hours. Please consider a solution—this is the only drawback in an otherwise perfect stay.

Fabulous one night stay. The staff are excellent and very professional and friendly while not being over intrusive. Room was comfortable and the air conditioning was cold enough to sleep. Was there for a night when it was not raining and the pool was a wonderful respite to do some laps although it got crowded after sometime when I was there. There is hot water in the shower and the toilet flushes perfectly fine. Lift can be quite slow and the toilet got a little slippery. Otherwise no complaints. free shuttle bus every two hours to the Main Street although I walked back twice as I wanted to do other things. 20 minutes to the central station and I paid 14 MYR at 3:30pm. very affordable. For those looking to redeem an award stay on points, Sunday night is your best option. Will come back again. There was some construction noises around 11am when I came back from the pool on a Monday to my room before checking out but that didn’t bother me too much.

Love this hotel, near city center.. breakfast could be very busy and many food take long to refill.

Location was great. Just cross the road and you reach the malls. Not packed. Breakfast buffet variety was just okay. They will top up quite timely.
Unfortunately there were stains in the bedsheets. They mentioned the perks for the kids suite but there was still a high price to the cupcake making activity?? There was complimentary newspaper but you need to request. Upon request they still forgot to gave the news paper...

Excellent service 👏

We booked 2 rooms for our Malacca family trip for 3 nights over the Hari Raya long weekend.
1) Family room is really nice! We had the city view. Very impressed.
2) Singles room over looking the sea. No fireworks view.
3) Free shuttle bus to Jonker street area every 2 hours. Need to book at least 15 min in advance.
4) Dove shower products in the toilet
5) Nice infinity swimming pool at level 3. With Foosball table and table tennis table available.
6) There were fireworks all around the area for the 3 nights we were there. So pretty also a little noisy.
8) 15 min walk to the nearby shopping mall area. Need to walk under the flyover as the hotel is across the expressway. There are cinemas there.
9) Breakfast was so so only. Some food items were different. Many tables to sit at.
10) Tried the club lounge. It's a small area. Beers from 6 - 8pm. We didn't get to try.

Highly recommend to book the rooms there!